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Keynote slides: The Future of Government

Slides for Ross Dawson's keynote on the Future of Government to an audience of top public sector executives

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Keynote slides: The Future of Government

  1. 1. The Future of Government ▪ Futurist ▪ Strategy advisor ▪ Author @rossdawson
  2. 2. Intelligence
  3. 3. Source: Transformation of Government, Ross Dawson Constraints on government Climate response Infrastructure demands Urbanisation Energy shift Health economics Resource shortages Security Demographics & pensions
  4. 4. Finite players play within boundaries Infinite players play with boundaries - James Carse
  5. 5. Intelligence Expectations Platforms Work Interfaces Participation Leadership Transformation
  6. 6. Intelligence
  7. 7. Data explosion
  8. 8. Machines that learn
  9. 9. Source: Electronic Frontier Foundation Exceeding human performance
  10. 10. A voracious appetite for data Source: EasySolutions
  11. 11. Accurate but opaque Source: US Defence Advanced Research Projects Agency
  12. 12. Expectations
  13. 13. Source: Australian Bureau of Statistics A growing nation 0 5 10 15 20 25 30 35 40 45 2017 2022 2027 2032 2037 2042 2047 2052 2057 2062 Millions Australian Population by Age (Forecast B) 0-18 19-35 36-50 51-65 66+
  14. 14. Source: Australian Bureau of Statistics The changing face of Australia 0 50000 100000 150000 200000 250000 300000 350000 400000 2005 2006 2007 2008 2009 2010 2011 2012(c) 2013 2014 2015 2016 2017(d) Immigration to Australia by country of birth UK + Ireland Other Europe Middle East China India Other Asia Other
  15. 15. Power to the individual
  16. 16. Excellence
  17. 17. Immediacy
  18. 18. Personalisation
  19. 19. Experience
  20. 20. Transparency and accountability
  21. 21. Platforms
  22. 22. Brain Internet Applications Organisations Industries Proteins Actors Society PoliticsContagion Networks everywhere
  23. 23. “Ranked by market value, 60 of the world’s 100 largest corporations earn at least half of their revenue from platform markets” - Prof. Thomas Eisenmann, Harvard Business School
  24. 24. enable value-creating interactions between external producers and consumers, based on an open infrastructure and governance structures Adapted from: Platform Revolution, Parker, van Alstyne and Choudhary Platforms
  25. 25. The many layers of platforms Technology standards City-as-Platform Company-as-Platform Platform business models Government-as-Platform Social platforms Technology platforms
  26. 26. Platforms for innovation
  27. 27. Enabling connections
  28. 28. Work
  29. 29. Continuous job destruction and creation
  30. 30. Work can be done anywhere
  31. 31. Automating manual tasks
  32. 32. Source: Economic Policy Institute, US Bureau of Labor Statistics Who gets the value?
  33. 33. New forms of income redistribution
  34. 34. Source: OECD Increasing divergence in business performance
  35. 35. Interfaces
  36. 36. Image: ^rika^ Connected consumers and citizens
  37. 37. Emulating humans
  38. 38. The next interface beyond smartphones
  39. 39. Shifting relationship channels Efficiency Relationship strength Instore videoconference Counter service Customer visits Kiosks Presence Chat Online collaboration Voice Video conferencing Human connection Interactive voice response Chatbots Video avatars Voice agents Automation
  40. 40. Participation
  41. 41. Contributing data
  42. 42. Technologies of participation
  43. 43. Platforms for contributions
  44. 44. Crowdsourcing legislation
  45. 45. Machine-consumable policy Source: New Zealand Service Innovation Lab
  46. 46. Transformation
  47. 47. Framing the future Source: City of Sydney
  48. 48. Agile legislation
  49. 49. Source: Singapore Energy Market Authority Regulatory sandboxes
  50. 50. Openness drives culture
  51. 51. New solutions
  52. 52. Clarity on the journey Source: Gov.UK
  53. 53. Leadership
  54. 54. The only way you can control your destiny is to be more flexible than your environment - The Law of Requisite Variety
  55. 55. Vision What world do we want to create? What might be possible? What could government looks like? Foundations What institutions, business models, platforms and systems will enable this vision? What is missing now? Roadblocks What is blocking the potential? How can we take away or bypass these blocks? Paths What possible paths forward could allow us to reach our vision? What is most feasible? What are milestones? Collaboration What collaboration is needed between who? How can we foster and enable that collaboration? Action What action today can be taken? What action can you take to enable the positive potential of government? A framework for leadership
  56. 56. Intelligence Expectations Platforms Work Interfaces Participation Leadership Transformation

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