Slides for Ross Dawson's first keynote at Congreso Internacional de Retail in Lima Peru. Slides are designed to support the keynote not to stand alone. For more content see www.rossdawson.com
3. -90%
-70%
-50%
-30%
-10%
10%
30%
1965 1969 1973 1977 1981 1985 1989 1993 1997 2001 2005 2008
US economy: Return on Assets
Top Quartile Bottom Quartile
Source: The Shift Index, Deloitte Center for the Edge
Not keeping pace
8. Connected world
Source: Internet World Stats, as of June 30, 2012
0 10 20 30 40 50 60 70 80 90
Oceania
Middle East
Africa
Latin America
North America
Europe
Asia
0 200 400 600 800 1000 1200
Internet users
Penetration
%
million
9. Wherever you go
0% 20% 40% 60% 80% 100% 120%
0% 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000%
China
Russia
Brazil
Germany
Netherlands
France
Canada
UK
USA
Australia
Japan
World
Source: Morgan Stanley, Informa
Mobile Internet – Penetration and Growth
3G Subscription Growth YoY
3G Penetration
3G Penetration
3G Subscription Growth YoY
44. “No matter who you are,
most of the smartest people
work for someone else.”
Bill Joy, Co-Founder, Sun Microsystems
Flickr credit: Andrew Morrell Photography
69. Governance for transformation
Benefits Risks/ Concerns Risks of NOT
taking action
Productivity and
efficiency
Productivity loss Reduced
competitiveness
Staff satisfaction
and engagement
Loss of control Harder to attract
talented staff
Access to
information and
processes
Information
reliability
Fragmentation of
information
Flexibility in work Systems security Unauthorized use of
technology