Rossella Mariani

Rome Area, Italy Italy

IT Management Consultant

Apparel / Fashion

IT Management Consultant on IT Governance projects for large Public Administrations and Banks. The main projects are: - Business Continuity Management - Business Impact Analysis on the internal business processes in order to identify the critical processes, and Design of a Business Continuity solution - Multi-Channel Contact Center - PMO on IT initiatives related to the improvement of the Contact Center of a large Public Administration in the perspective of a "multi-channel" delivery. Configuration and Application Management of a 'best-of breed' PPM and Demand Management tool - On-demand Studies for the IT Department of a large European Public Administration on organizational, seman...