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One World
  Information
    System




Requirements Management for the Enterprise

           What, Why, How, and At What Cost?



                     Roy Roebuck
                   Enterprise Engineer
One World
Information
  System




 Executive View – The What and Why
           (Public Release)

              Rationale and Implications
One World
             Information                                    What Is a Requirement?
               System

In general terms, a Requirement is a “stated need” for some
capability consisting of:                  Requirement
 Resources,                               Quantities of                  i.e., People, Information,       How Many?
                                          Resources                      Funds, Skills, Materiel,         How Good?
 To Conduct Processes,                    Having Specific                Services, Facilities, Space,
  To Implement Functions,                 Qualities                      Energy
  Within Organization Units,              To Conduct                     i.e., Inputs,                  How?
   For Organizations,                     Processes                      Controls/Constraints, Outputs,
                                                                         Mechanisms
   At Locations,
                                          To Implement                   i.e., Executive, Production and Why / Rationale?
    At Given Times.                       Functions                      Support Programs and Projects What Mission
                                                                         with specific Missions          Outcomes?
A Specification is                        Within                         i.e., Office, Teams, Roles,      What Team, or
                                          Organization                   Positions                        Role?
a highly detailed and                     Units
coherent Requirement,                     For                            i.e., Government or Private      Whose Authority or
                                          Organizations                  with specific Purposes/Vision    Higher Mission?
whose Solution can                        At Locations                   i.e., Physical, Political, Virtual Where?
be Tested and Proven.                     At Specific                    i.e., Past, Present, Future      When? For How
                                          Times                                                           Long?
 6/10/2003                 One World Information System (OWIS) Proprietary and Copyright 1982-2003                    3
One World                                 General Requirements Process,
              Information
                System                                        From Concept to Reality
                       Requirement Space                                             Solution Space


Concept                                                                                                                        Reality

                    Open                                   Close         Open                                         Close


                                              Narrow                                                         Narrow
                    Requirements

                                        Requirement
                                        Statements
                                        and Models Solution
                                                    Evaluation
                                                    Criteria and/or
                                                    System
                                                    Requirement
                                                    Specifications
                                                                                   Solution
                                                                                   Design
                                                                                                     Solution
                                                                                                     Implementation
                                                                                                                         Solution
                                                                                                                         Deployment
  6/10/2003                        One World Information System (OWIS) Proprietary and Copyright 1982-2003                               4
One World                             Requirements Management
             Information
               System

• Why Do We Need Requirements Management?
            – Implemented Solutions Often Don’t Match Initial and Updated Requirements
            – Requirements Often Don’t Represent the Evolving Mission/Purpose/Vision
            – Requirements Are Often Lost or Distorted During Handoffs between Concept,
              Specification, Implementation, and Acceptance, and Operation efforts (i.e.,
              between the dream and the reality)
            – Left Hand / Right Hand Unaware (Duplicate and Conflicting Efforts Across
              the Mission Area – Poor Situational/Context Awareness)
• How Do We Implement Requirements Management?
            – Consistent Life Cycle Process, Designed and Viewed From Top to Bottom,
              Implemented from Bottom to Top
• What’s The Costs/Benefits of Requirements Management
            – Costs: Far Less Than Current Collection of Duplicative, Fragmented Efforts
            – Benefits
                • Human: Increased Common Skills and Situational Awareness, Less Frustration,
                  More Things Work as Expected
                • Business: Increased Economies of Scale, Consistency, and Quality
                • IT: Systems More Integratable, Simpler to Operate, Simpler to Maintain, and More
                  Consistent (Architecture-based)
6/10/2003                      One World Information System (OWIS) Proprietary and Copyright 1982-2003   5
One World
            Information                    Requirements and Solutions
              System
                                                        An Overview
• Requirements Management carries an endeavor from
  concept to reality
• Requirements come from all scales of the enterprise, and
  encompass everything from the most specific product
  feature to the highest enterprise Mission Statement
• Requirements Management is part of each level of the
  enterprise
• Strategic Management and Integration is at the core of
  Requirements Management and takes place across all
  levels of the enterprise


6/10/2003                 One World Information System (OWIS) Proprietary and Copyright 1982-2003   6
One World
                 Information
                                              Strategic Management Life Cycle
                   System                                                    (Applies at All Enterprise Levels)
                    Organization, Function, Contract, Program, or Project
                       Mission
Strength, Weakness,       Vision
 Opportunity, and            Goals
  Threat (SWOT)                Performance Measures (e.g., Service Levels, Deliverables, Objectives)
    Assessment
                                 Strategies (e.g., Plans, Requirement Management, Portfolios, Contracts)
                                     Baseline Operations Analysis (i.e., Functions and Programs)
                                         Products/Services
                                         Activities/Systems
                                         Costs/Benefits
                                     Initiatives (i.e., New/Improved Functions Via Projects)
                                         Investment Cost
                                         Performance Impact
                                         Operations Cost Impacts
                                 Implemented Plans
     Value Chain (Products,
     Customers, Suppliers,
                                     Actual Performance
      Partners, Authorities,         Performance Assessment
         Public, Internal            Performance Review
            Analysis)
                                     Performance Adjustment
     6/10/2003                    One World Information System (OWIS) Proprietary and Copyright 1982-2003     7
One World                                          Enterprise Management (EM) Context
                Information
                  System                                                               Hardware & Software
                                                                                        IT Systems
                                                  me nt                        IT Infrastructure
                                            nage




                                                                                                              Integration
                                      dM   a                          IT Architecture of Strategies
                              Delegate              Resource (Funds, Information, People, etc.) Strategy
                                                 Functional (e.g., Personnel, Facility, EC) Strategy
                                                     Enterprise Infrastructure
                                             Enterprise (EB) Architecture
                                       Enterprise Management (EM)
The process for enterprise, functional, hardware, and software engineering must be consistent so their
results can be consistent. These consistent detail results can then be:

•integrated into systems built with a consistent process, which can be
      •integrated into infrastructures built with a consistent process, which can be
            •integrated using an architecture built with a consistent process, which can be
                  •integrated as strategies built from a consistent process, which can be
                        •integrated as enterprise missions managed with a consistent process.

•Rationale for standards = Inconsistency undermines the potential for integration. (e.g., the DoD
Common Operating Environment (COE) as an IT infrastructure was independently critiqued for not being
integrated with the DOD Mission, even after the DoDAF/C4ISR was implemented. The COE was originally
focused on the System View, with only a limited Technical View, and almost no Operational View)

•Each of the EM layers above represents a major career/education/skill area.
    6/10/2003                       One World Information System (OWIS) Proprietary and Copyright 1982-2003   8

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Requirements Management

  • 1. One World Information System Requirements Management for the Enterprise What, Why, How, and At What Cost? Roy Roebuck Enterprise Engineer
  • 2. One World Information System Executive View – The What and Why (Public Release) Rationale and Implications
  • 3. One World Information What Is a Requirement? System In general terms, a Requirement is a “stated need” for some capability consisting of: Requirement Resources, Quantities of i.e., People, Information, How Many? Resources Funds, Skills, Materiel, How Good? To Conduct Processes, Having Specific Services, Facilities, Space, To Implement Functions, Qualities Energy Within Organization Units, To Conduct i.e., Inputs, How? For Organizations, Processes Controls/Constraints, Outputs, Mechanisms At Locations, To Implement i.e., Executive, Production and Why / Rationale? At Given Times. Functions Support Programs and Projects What Mission with specific Missions Outcomes? A Specification is Within i.e., Office, Teams, Roles, What Team, or Organization Positions Role? a highly detailed and Units coherent Requirement, For i.e., Government or Private Whose Authority or Organizations with specific Purposes/Vision Higher Mission? whose Solution can At Locations i.e., Physical, Political, Virtual Where? be Tested and Proven. At Specific i.e., Past, Present, Future When? For How Times Long? 6/10/2003 One World Information System (OWIS) Proprietary and Copyright 1982-2003 3
  • 4. One World General Requirements Process, Information System From Concept to Reality Requirement Space Solution Space Concept Reality Open Close Open Close Narrow Narrow Requirements Requirement Statements and Models Solution Evaluation Criteria and/or System Requirement Specifications Solution Design Solution Implementation Solution Deployment 6/10/2003 One World Information System (OWIS) Proprietary and Copyright 1982-2003 4
  • 5. One World Requirements Management Information System • Why Do We Need Requirements Management? – Implemented Solutions Often Don’t Match Initial and Updated Requirements – Requirements Often Don’t Represent the Evolving Mission/Purpose/Vision – Requirements Are Often Lost or Distorted During Handoffs between Concept, Specification, Implementation, and Acceptance, and Operation efforts (i.e., between the dream and the reality) – Left Hand / Right Hand Unaware (Duplicate and Conflicting Efforts Across the Mission Area – Poor Situational/Context Awareness) • How Do We Implement Requirements Management? – Consistent Life Cycle Process, Designed and Viewed From Top to Bottom, Implemented from Bottom to Top • What’s The Costs/Benefits of Requirements Management – Costs: Far Less Than Current Collection of Duplicative, Fragmented Efforts – Benefits • Human: Increased Common Skills and Situational Awareness, Less Frustration, More Things Work as Expected • Business: Increased Economies of Scale, Consistency, and Quality • IT: Systems More Integratable, Simpler to Operate, Simpler to Maintain, and More Consistent (Architecture-based) 6/10/2003 One World Information System (OWIS) Proprietary and Copyright 1982-2003 5
  • 6. One World Information Requirements and Solutions System An Overview • Requirements Management carries an endeavor from concept to reality • Requirements come from all scales of the enterprise, and encompass everything from the most specific product feature to the highest enterprise Mission Statement • Requirements Management is part of each level of the enterprise • Strategic Management and Integration is at the core of Requirements Management and takes place across all levels of the enterprise 6/10/2003 One World Information System (OWIS) Proprietary and Copyright 1982-2003 6
  • 7. One World Information Strategic Management Life Cycle System (Applies at All Enterprise Levels) Organization, Function, Contract, Program, or Project Mission Strength, Weakness, Vision Opportunity, and Goals Threat (SWOT) Performance Measures (e.g., Service Levels, Deliverables, Objectives) Assessment Strategies (e.g., Plans, Requirement Management, Portfolios, Contracts) Baseline Operations Analysis (i.e., Functions and Programs) Products/Services Activities/Systems Costs/Benefits Initiatives (i.e., New/Improved Functions Via Projects) Investment Cost Performance Impact Operations Cost Impacts Implemented Plans Value Chain (Products, Customers, Suppliers, Actual Performance Partners, Authorities, Performance Assessment Public, Internal Performance Review Analysis) Performance Adjustment 6/10/2003 One World Information System (OWIS) Proprietary and Copyright 1982-2003 7
  • 8. One World Enterprise Management (EM) Context Information System Hardware & Software IT Systems me nt IT Infrastructure nage Integration dM a IT Architecture of Strategies Delegate Resource (Funds, Information, People, etc.) Strategy Functional (e.g., Personnel, Facility, EC) Strategy Enterprise Infrastructure Enterprise (EB) Architecture Enterprise Management (EM) The process for enterprise, functional, hardware, and software engineering must be consistent so their results can be consistent. These consistent detail results can then be: •integrated into systems built with a consistent process, which can be •integrated into infrastructures built with a consistent process, which can be •integrated using an architecture built with a consistent process, which can be •integrated as strategies built from a consistent process, which can be •integrated as enterprise missions managed with a consistent process. •Rationale for standards = Inconsistency undermines the potential for integration. (e.g., the DoD Common Operating Environment (COE) as an IT infrastructure was independently critiqued for not being integrated with the DOD Mission, even after the DoDAF/C4ISR was implemented. The COE was originally focused on the System View, with only a limited Technical View, and almost no Operational View) •Each of the EM layers above represents a major career/education/skill area. 6/10/2003 One World Information System (OWIS) Proprietary and Copyright 1982-2003 8