Ce diaporama a bien été signalé.
Le téléchargement de votre SlideShare est en cours. ×

Ssw presents effective presentation skills

Chargement dans…3

Consultez-les par la suite

1 sur 59 Publicité

Plus De Contenu Connexe

Les utilisateurs ont également aimé (19)


Similaire à Ssw presents effective presentation skills (20)

Plus par Soft Skills World (20)


Plus récents (20)

Ssw presents effective presentation skills

  1. 1. SOFT SKILLS WORLD presents Effective Presentation Skills
  3. 3. PRESENTATION SKILLS It is not sufficient to know what to say; one must also know how to say it. - Aristotle
  4. 4. PRESENTATION SKILLS • After going through this session, you will be able to : Identify the steps required in planning a speech, or presentation. Develop an introduction, a body and a final summary for a long, formal presentation. Analyse the audience for speeches and presentations. Select, design and use visual aids. Deliver your speech or presentation effectively. Handle questions effectively.
  5. 5. EFFECTIVE PRESENTATION Characteristics • It should be sequential. • It should address the needs of the customer. • It should be timed well. • It should be well planned, organized & delivered. • The occasion – formal, informal or casual
  6. 6. EFFECTIVE PRESENTATION Should Focus On: • Message well understood by the participants • Invites participation of the entire group
  7. 7. 4 STAGES OF LEARNING • Unconsciously Incompetent • Consciously Incompetent • Consciously Competent • Unconsciously Competent
  8. 8. VOICE Purpose: To make people want to listen • Projection • Articulation • Modulation • Pronunciation • Enunciation • Repetition • Speed
  9. 9. RULES FOR PRESENTERS Respect your Audience • Think like a listener • Write like a speaker • Be interesting • Break down the Barriers • Maintain rapport
  10. 10. PRESENTATION Time: 1.5 minutes each • Introduction • Company • Your work • The skills you would like to acquire
  11. 11. PERCEPTION MANAGEMENT Accepting the responsibility to give people you are dealing with the picture YOU want them to see
  12. 12. PRESENTATION The Beginning • Ready Position • Movements • Gestures
  13. 13. PRESENTATION Gestures • To Emphasize • To Illustrate • Nervous Gesture
  14. 14. PRESENTATION DESIGN AND DELIVERY Define the purpose Analyze the audience Design Develop the Presentation Deliver Post Delivery
  15. 15. PRESENTATION Purpose • To inform or analyze an idea • To simulate people to action • To activate people then and there
  16. 16. AUDIENCE ANALYSIS Analyzing the Audience • Profile of the group • Expectations of the audience • Knowledge level of the audience
  17. 17. PRESENTATION PLANNING Planning • Developing a main idea • Developing an outline • Deciding on the style
  18. 18. AUDIENCE WILL THINK Before you start preparing consider the following I am Important Consider my needs Will your ideas help me What are the facts I accept Remember audience is doing critical listening to you!
  19. 19. PRESENTATION Introduction • Start with an Elevated Pitch (WIFM) • Use technique of “Big Bang” i.e. trying to catch peoples attention by saying something different / unusual……. • Let the audience know what lies ahead (Agenda). • State the intended outcomes • Set ground rules, if any.
  20. 20. PRESENTATION Introduction • Elevated Pitch (WIFM) – A humorous anecdote – A provocative or dramatic statement – Audience participation (a question, a reference to a local event, a survey of hands etc.) – An object (a prop, a product, a model etc.) – An action (a demonstration, an unexpected entry a quotation etc.)
  21. 21. PRESENTATION Introduction : Questions that may help you develop your message • What do people need to know, believe and care about to become engaged with your issues / organization? • What obstacles or misconceptions do you need to overcome to get people engaged? • What needs to happen or what do people need to do to meet your organization’s goals or have an impact on your issues? • If people did this, how would things be different?
  22. 22. PRESENTATION Time: 1.5 minutes • Elevated Pitch • Choose and write 5 gestures you would use during the presentation • Remember: • To maintain eye contact • To do feet control • To move only for a purpose
  23. 23. GOLDEN RULES FOR PRESENTAERS Be yourself made large • Project your personality • Be conversational • Maintain high energy levels
  24. 24. GOLDEN RULES FOR PRESENTAERS 3 P’s of Effective Presentation Preparation Preparation Preparation
  25. 25. PRESENTATION Body The body should preferably be point-wise instead of running lines of text. • There should be a logical sequence. • Be clear on inputs. • Give examples related to listeners needs. • Use powerful and sequenced visual aids.
  26. 26. EFFECTIVE POWER POINT PRESENTATION Mistakes • People tend to put every word they are going to say on PPP. • People do not run spell checks Please realize the impotence of ruining a spell cheek.
  27. 27. EFFECTIVE POWER POINT PRESENTATION Mistakes • Adding •Too •Many • Excessive •Bullets • Bullet •& •Your • Points •Key • Only •Message • Bullet •Will •Not • Key •Stand • Points •Out
  28. 28. GOLDEN RULES FOR AVM To be useful visual aid must be both Necessary and Visual
  29. 29. GOLDEN RULES FOR AVM It is not desirable to show data in a chart Sales Qtr 1 Qtr 2 Qtr 3 Qtr 4 Trend Person A 2254 2589 3008 2199 Person B 1254 1357 1288 1466 Person C 3542 3645 3467 3798
  30. 30. GOLDEN RULES FOR AVM Graphical representation is more appealing 4000 3500 3000 2500 Person A 2000 Person B 1500 Person C 1000 500 0 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
  32. 32. GOLDEN RULES FOR AVM Make short words out of the long ones Currently - Now Require - Need Visualize - See Endeavor - Try Sufficient - Enough Terminate - End Dispatch - Send
  33. 33. GOLDEN RULES FOR AVM First ask: “What can it show” Then ask: “What can it say” i.e. Pictures precedes words
  34. 34. GOLDEN RULES FOR AVM Example: Study shows that Indian females are more loyal towards their families as compared to those living in other countries
  36. 36. GOLDEN RULES FOR AVM Remember: Your AVM should never draw more attention than you do
  37. 37. AIDS TO MAXIMISE IMPACT I Integrate into your style M Moves the presentation on P Gives Professional Appearance A Appropriate to the moment C Communicates to the audience T Technically sound
  38. 38. PRESENTATION Conclusion • Reinforce the main points and summarize the main ideas. • Make it memorable by enthusiastic remarks. • End on a positive note. • Ask for questions and clarifications, if any (look for non verbal clues ). • Involve the audience to outline the next steps.
  39. 39. Behavior Analysis
  40. 40. INITIATING BEHAVIOURS Building Proposing A behavior, usually in the form A behavior which puts of a proposal, which extends forward a new suggestion, or develops a proposal made proposal or course of action by another person and your plan would be even better if we added a second Let’s leave this item reporting stage and move on to the next I suggest we reduce stocks by 15% to return to target You suggested we should try to raise money to buy now. If I can take that further, Let’s do it by ... OK. I think we we could also adapt the should focus on system to give us better the IT market cost control
  41. 41. REACTING BEHAVIOURS Supporting Disagreeing A behavior which makes a conscious and direct declaration of agreement or A behavior which states a direct support for another person or their disagreement or which raises objections concepts and opinions and obstacles to another person’s concepts or opinions (note: disagreeing is about issues) I’m afraid that Fine, sounds won’t work - the OK to me system would overload Yes, I go along I don’t like that with that ... idea one bit
  42. 42. CLARIFYING BEHAVIOURS Testing Understanding Summarizing A behavior which seeks to A behavior which establish whether or not an summarizes, or otherwise earlier contribution has been understood restates in a compact form, the content of previous discussion or events Can I check that we’re talking about the same thing here? So, we have agreed: 1 To take legal action 2 To take it before May What Before I go on, does this data 3 To introduce it by additional March information do make sense to you you want from me?
  43. 43. CLARIFYING BEHAVIOURS Seeking Information Giving Information A behavior which offers facts, A behavior which seeks facts, opinions or clarification to opinions or clarification from another person another person I think, on balance, How have things things have gone Who were you gone for you pretty well this year working with on the this year? said project? There are three of those on stream at the moment Can anyone tell me which page this is on?
  44. 44. PROCESS BEHAVIOURS Bringing In Shutting Out A behavior which invites views A behavior which excludes or opinions from a member of another person or reduces their the group who is not actively opportunity to contribute participating in the discussion Sue has been very John: What do you quiet, I wonder think, Carol? whether she has anything to add? Steve: What I think is ... Well, what I think we should Jack, have you do in this case is ... anything to say ... I believe we should ... on this one?
  45. 45. GENERAL BEHAVIOURAL CATEGORIES Initiating Reacting Supporting Proposing Disagreeing Building Defending/Attacking Clarifying Process Testing Understanding Shutting Out Summarizing Bringing In Seeking Information Giving Information
  46. 46. HANDLING QUESTIONS • Remain unemotional, cool, reserved. • Answer the questions to the best of your ability, do not bluff. • Do not answer questions on topics which you are unaware. • Convert negative questions in your favor. • Do not be rude at any cost to any member of the group. • Be relevant and speak to audience needs.
  48. 48. AUDIENCE ATTENTION SPAN You indicate end is near- verbally or non verbally High Start End Low Presentation
  49. 49. CHALLENGES FOR A PRESENTER How can I How can I Prevent/ minimize Establish the dip credibility? in interest? How do I keep everyone involved? If interest level falls how do I get them back again?
  50. 50. BODY LANGUAGE SHOWS • Openness • Frustration • Defensiveness • Confidence • Active listening • Nervousness
  51. 51. UNDERSTANDING NON VERBAL CUES Defensiveness is Confidence is displayed displayed through through • Arms crosses on chest. • Back straight. • Fist like Gestures. • Purposeful movement. • Pointing index finger • Eye contact
  52. 52. UNDERSTANDING NON VERBAL CUES Active listening is Nervousness is displayed displayed through through • Putting hand on the chin. • Clearing throat -“whew” sound. • Stroking chin • Tugging the ear • Head tilted. • Not making eye contact • Leaning on the chair.
  53. 53. SOME PRACTICES IN NONVERBAL COMMUNICATION Practices Reinforce Avoid Word Choice Speak to inform, not Words with numerous impress meanings Non-words Pause Silence to add “UH”, “OK”, “You know” impact Voice Enthusiasm, Varying Monotone, modulation Pitch and Pace Squeakiness Posture Straight and tall whether Slumped sitting or standing Draped over the lectern Slouched over chair
  54. 54. SOME PRACTICES IN NON- VERBAL COMMUNICATION Practices Reinforce Avoid Movement Purposeful, Shifting weight, Jerky controlled Constant pacing Gestures Above waist Below waist One finger pointing Hands Palms up Both hands in pocket Arms crossed, Hands on hips Eye Contact Purposeful Light house sweep Look at eye Only to friendly level face
  55. 55. FLOW OF THE PRESENTATION DELIVERY During delivery the flow should be like driving AC car : – Focus on the traffic not on which gear you are in – that’s a part of learning how to drive. – Focus on the audience not on what to say when – that’s part of preparation.
  56. 56. REACTING BEHAVIOURS Defending/Attacking Disagreeing A behavior which states a direct disagreement or which raises A behavior which attacks objections and obstacles to another another person either directly, or person’s concepts or opinions (note: by defensiveness. These Disagreeing is about issues) behaviors usually involve value judgments and often contain emotional overtones (note: Defending/ Attacking is usually I’m afraid that won’t about people, not issues) work - the system Trust you to try would overload and dodge the issue! That’s bloody I don’t like that rubbish idea one bit
  57. 57. ENDING • Restate the main points and summarize the main ideas. • Make it memorable by enthusiastic remarks. • End on a positive note. • Ask for questions and clarifications, if any (look for non verbal clues ). • Involve the audience to outline the next steps.
  58. 58. LAST BUT NOT LEAST “It’s always helpful to learn from your mistakes because then your mistakes are worthwhile” Garry Marshall
  59. 59. THANK YOU