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‘‘ Re-perceiving property, defining future retail spaces’’ Tony Jacob John Lewis Partnership Head of Construction and Maintenance
 
Historical
John Lewis
Waitrose
 
[object Object],[object Object],[object Object],[object Object],[object Object],What challenges do we face as a business?
 
 
 
Moving Forward
John Lewis
Waitrose
Waitrose Growth Over The Years ,[object Object],[object Object],Year Number Of Stores Additional Selling Space Sqft Percentage Growth 2007 5 78,000 1.2% 2008 10 158,000 4.1% 2009 28 414,000 10% 2010 22 249,000 7%
Broadening our perspective Source: 2009-10 Business plan; 1. Includes £53k BAU replacement and refurbishment (20% total capital) % total 2010/11-2012/13 Capex Growth Efficiency Volume 1 Convenience E-commerce B2B Non-food Standard stores New space Existing space
Supermarkets: Market Value (£bn) Note: Hypermarkets defined as stores +60,000 sq ft Source: IGD Research, November 2009
Shop of the future
Food and Non Food
 
 
On-line set for continued growth
Hand help shopping
It’s about customer Satisfaction
 

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Tony Jacob, John Lewis Partnership

Notes de l'éditeur

  1. We already have 4 large convenience shops. This is our latest, Oxted. Large convenience proposition is quality fresh food for now and the next 28 hours We have TOD – you can eat fresh nutritious and tasty food WHEN you want it. Every day and at the time you want eg we bake bread throughout the day and into the evening and TOD always features food relevant for the current time of day MIB baguettes – WHAT Speed shouldn’t mean compromising on quality (of product or service) – food prepared in branches Cheese - You should be able to buy exactly what you want in the QUANTITIES you want – tiny portions cheese on the counter even outside manned hours Fish - You should always be able to trust in the integrity of our products – in the same way you can in a large WR