The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Plasma fusion(tm) bpm brochure
1. PLA MA
COMPUTING GROUP INC.
Plasma FUSION™
Plasma FUSION™
Plasma FUSION™ allows enterprises to convert manual and inefficient business processes
into web based automated electronic processes. FUSION can unify business process flow
between customers, executives, employees, franchisees, partners, vendors and suppliers. Plasma
FUSION empowers business users with the ability to dynamically create and deploy role
based business models via a web platform, as well as, allowing complex management and
FUSION
visibility of processes without writing a single line of code. The platform can also be
described as a web based Software as a Service (SaaS) or Cloud-based application that can be
deployed on a company’s intranet or be hosted on a Plasma server.
Plasma Computing Group, Inc. is a full
Custom Workflow & life-cycle interactive agency providing
Business Process Models
Process Management custom web application services, business
Real Time Execution
& Oversight process management solutions, e-commerce
storefronts, website development and other
interactive web-based solutions to
Internal & External Views organizations around the globe.
Remove Inefficiencies
Plasma supports large and small customers
alike. We provide a competitive edge
because our solutions are agile and flexible
Increase Productivity allowing our clients to react, on their own, to
Increase Customer & Visibility
Satisfaction competitive threats. Plasma’s customers
realize an unprecedented speed to market,
low Total Cost of Ownership (TCO), quick
Return on Investment (ROI) and on time and
on budget execution.
Business Process Role Based Management
Optimization
Plasma FUSION™ features include:
• Business Optimization
• Data Modeling
Business Process Management • Capacity & Workload Management
Plasma believes Business Process Management is the execution of defined processes and • Role & Decision-based Workflow
delivering them via dynamic web applications. There is a huge business benefit for • Version & Document Management
organizations in terms of improved interactions between enterprises, their clients, partners, • Escalation & Notification Management
alliances, departments and employees. • Service Level Agreement Management
• Audit Tracking & Exception Handling
• Dashboards, Scorecards and Customized
Plasma is working with industry leading organizations to automate and optimize Business
Reporting
Processes that are critical to the enterprise. The Plasma FUSION™ Business Process
• Governance & Compliance
Management (BPM) platform provides a flexible, simple, dynamic and intuitive environment
that is extremely adaptable to business needs.
PLA MA
COMPUTING GROUP INC.
3010 LBJ FWY Suite 1515
D a l l a s Te x a s 7 5 2 3 4
www.plasmacomp.com 972.763.1500
2. PLA MA
COMPUTING GROUP INC.
Plasma FUSION™
Plasma will enable your organization to focus on improving the process,
gaining efficiency, driving change, lowering costs and being more effective.
First Step
The first step is not about overcoming cultural challenges; it is about modeling current
processes, introducing efficiencies and streamlining operations across various departments
and entities both internal and external to the enterprise. We will work with your
organization to perform a detailed business analysis of the current process. We will then
optimize, replicate, and model the business process on our platform. Executives, managers
and staff will have the ability to see the process end-to-end, the interdependencies and who
should have the role of managing requirements, stages and states. Plasma can help your company define and
implement web-based, industry leading,
Second Step Business Oriented Process Models that are
Plasma will work with your organization in further refining processes – based on feedback unified, agile, flexible and allow exception
from business owners, eliminating legacy processes while creating a workflow that is simple handling, versioning, management control,
to understand and measure. Once the roles, triggers and business models are agreed upon multiple roles, triggers and audit tracking.
Plasma can launch the platform inside your infrastructure or on a Software-as-a-Service
Plasma will work with your organization on
(SaaS) model as a deployed web based process management application. analyzing, defining, modeling and optimizing
processes; creating role-based workflows
Third Step and business models; defining business
Once the initial phase is running we can focus on incorporating feedback, measuring rules; user acceptance testing while
processes, understanding affects and managing cultural change while working throughout the improving reporting and auditing capabilities
organization to recommend improvements. Projects need leaders and Plasma provides without expensive maintenance or
experience that will allow an organization to take smaller more focused steps that achieve integration issues.
success without disrupting the business.
Plasma FUSION™ includes business
Fourth Step intelligence features like agile dashboards,
scorecards and customized reports that are
Now that the Plasma FUSION™ BPM environment is running and the enterprise is beginning to
linked to your department and corporate
realize its full potential, employees and partners will experience business efficiencies,
goals conveying financial and operational
on-demand tracking & reporting, revenue increases and enhanced customer engagement. It is data on demand across the organization
time to look for other internal and external facing processes that can leverage the system, while highlighting KPIs and creating
lower cost of ownership and extend efficiencies. Plasma has found this to be a continual cycle automated alerts.
where our clients are driving more and more processes out of content management systems,
spreadsheets and whiteboards into dynamic and manageable web agile applications.
PLA MA
COMPUTING GROUP INC.
3010 LBJ FWY Suite 1515
D a l l a s Te x a s 7 5 2 3 4
www.plasmacomp.com 972.763.1500
3. PLA MA
COMPUTING GROUP INC.
Plasma FUSION™
Technical Details Plasma has deployed the platform for a
number of mid to large size organizations
The Plasma FUSION™ environment allows organizations the flexibility to improve and change
including one of the largest
their business model dynamically. Delivering business processes on the cloud or as a telecommunications vendors in the world.
Software-as-a-Service allows companies large and small to effectively improve efficiencies on This ecosystem manages multiple mission
a daily basis. You are no longer locked into a commercial off-the-shelf (COTS) application. critical business processes such as Dealer
Network Management; Business Opportu-
Plasma provides one interactive platform that can manage or deliver Enterprise Resource
nity Management; Device, Application &
Planning (ERP), Customer Relationship Management (CRM), Product Lifecycle Management Games Certification and Content Submission.
(PLM), Content Management System (CMS), Vendor Management, Business Activity Moni- The FUSION platform has quickly
toring (BAM) and Supply Chain Management (SCM) functionality. transformed ineffective process chaos into
an efficient and streamlined ecosystem of
critical business processes running on an
PLASMA FUSION™ enterprise repository. Plasma is providing
Presentation Layer this Fortune 100 client and their external
E-mail Browser partners, vendors and internal stakeholders
Admin User Business Legal Documents, PDF, External
Interface Interface Forms HTML, Other Formats
Systems the visibility and operational efficiency to
manage and interact directly with processes.
Application Layer
“Plasma’s Q&A process was extremely
Business Model Engine SAML
Mail thorough. They quickly understood what was
Workflow Business Document Escalation & Workflow
Server Management Model Management Notification
API (xml) needed and then worked the process with
pointed and penetrating questions to ensure
Security & Authentication
they had the entire picture of the finished
Data Layer product....I heartily recommend Plasma
Computing to anyone needing a workable,
Database Data API
Business & Workflow Model practical, and effective system solution.”
(xml)
Cara Polak
AT&T Business Alliance Channel
Seamless Excecution
“Plasma’s team is professional, dependable,
The FUSION platform is based on a traditional 3-tier architecture including the Data, Applica-
ultra-responsive, and always tries to stay one
tion and Presentation layers. The Business Model, workflow and Meta Data Management step ahead of us. ”
(MDM) resides on an Oracle or MS SQL database inside the Data Layer. Notification, Work- Shawn Yujuico
flow, Document and Business Model Management sits inside the Application Layer while the Director at Trademark Property Company
Administration, Front-end, Dynamic Forms and Documents reside on the Presentation Layer.
“Plasma provided us with an intuitive,
The architecture allows us to direct and manage tasks via web browsers and e-mail while reliable and scalable portal that we feel
connecting to external systems with XML, SAML, message ques and APIs. confident deploying with our largest
customers.”
IT Advantages Randall Winters
Business and IT users can work with Plasma process experts to create, update or replace President I National Access Group
processes dynamically in 6-8 weeks. Once the environment is live, Business and IT users can
leverage the platform, on their own, to test and launch processes immediately or they can
revisit the opportunity with Plasma process team.
Plasma will continue to support and work with an organization to find legacy and new
processes that can leverage the system reducing the Total Cost of Ownership. Additionally,
PLA MA
COMPUTING GROUP INC.
3010 LBJ FWY Suite 1515
organizations can save IT Costs by allowing Plasma to Manage, Host and Secure the
D a l l a s Te x a s 7 5 2 3 4
environment. www.plasmacomp.com 972.763.1500