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1. Sabrine S. Jackson

2. About me I have extensive experience in customer service, information technology, and training. Consistent, dependable, energetic, and detail-oriented. Hard worker, reliable, people oriented, and a motivator. Additionally, friendly, organized, self-motivating and gets along well with others.

3. Working Hard helping people get their problems solved Sabrine Jackson

4. My resume Sabrine Jackson 2306 Sheppard Rd P.O. Box 4084 Cordele, Georgia 31010 Home: (229) 276-1983 Cell: (229) 947-2442 sabrinepollock@yahoo.com Summary Extensive experience in customer service, information technology, and training. Consistent, dependable, energetic, and detail-oriented. Hard worker, reliable, people oriented, and a motivator. Additionally, friendly, organized, self-motivating and gets along well with others. Professional Experience Apollo Health Street Americus, Georgia CSC Certified Helpdesk Professional, 2006 to 2009 Supported Alcoa and MBIA customers with basic troubleshooting for MS Office applications, etc. Supported the following applications: Outlook, Word, Excel, Midas, iPass, SRA VPN Client, etc., on-site training. Obtained Help Desk Professional Certification. Obtained Customer Awareness Certification. ADDITIONAL EXPERIENCE The Home Depot, Scheduler, 2005 to 2006 Created 3-week out schedules for employees. Assisted with hiring forms for company. Conducted pre-interview screenings, and served as Assistant to Human Resources Manager. The Home Depot, Scheduler, 2005 to 2006 Created 3-week out schedules for employees. Assisted with hiring forms for company. Conducted pre-interview screenings, and served as Assistant to Human Resources Manager. 2-Wire Support Specialist, Call Technician, 2004 to 2005 Provided 1st, 2nd, and 3rd level support. Conducted truck rolls for customers in home technical support. Supported several office applications. Education Georgia Work Ready Americus, Georgia Silver Level, 2009 Pinnacle Online e-Commerce Medical Billing and Coding, 2008 to 2009 Human Resource Specialist, 2009 to 2011 South Ga Tech College Cordele, Georgia CIS/Networking Diploma, 2002 to 2004 Interactive Learning System Morrow, Georgia MOUS Diploma, 2001 to 2002

5. My technical & software skills Technical Skills Windows XP, and all prior Windows operating systems including Windows server operating systems, Active Directory, exchange server, TCP/IP, Ethernet, Cisco VPN, DNS, DHCP, WINS, some Citrix, iPass and Treo Software Skills Microsoft Office 97, 2000, XP, 2003 and some Vista Suite, MS Access, MS FrontPage, Symantec, Antivirus Corporate Edition, Service Ware, Internet Explorer, Adobe Suite of Products

6. This is me Sabrine Jackson, ready to work for you.