Design Thinking is People- Centred problem solving tool which focus on User, Collaboration, and Stakeholder and their feedback to for Creativity and Innovation. The key to the process is empathizing with the users to uncover unmet needs by understanding their beliefs, values, motivations, behaviors, pains, gains and challenges and to provide innovative solution concepts.

1. Technical Series
Design Thinking(DM)
• Understand and apply the Design
Thinking concept
• To work in a team to visualise and
design a possible new product or
service and to assess the market,
business and technical merits of
that concept
• To learn to listen to the voice of a
customer (VoC) and empathise with
them
• To be able to assess risks in design
assignments.
Course Objective
© Tetrahedron Manufacturing Services Pvt. Ltd
Phone : +91 7042140046 Email : training@tetrahedron.in
Tetrahedron Academy
Who should attend
Innovator
Entrepreneurs
Design and Development Managers
Quality Managers
Business Process Engineer
NPD Engineer
Strategic / Problem Solving Managers
Innovation is positive change. Innovation is moving
forward and responding to the massive amounts of
change we are encountering. In order to thrive as a
company and/or individual, positive change and
forward movement is key. Everyone needs innovation
to be able to change as the world around us changes.
Design thinking helps us to be more successful with
our change by designing for and with the people we
create our products, services, and programs…our
customers and users!
Following are some of the Benefits of this Program:
• Learn new techniques for working together, idea
generating and processing, and a new way of
thinking about the process of innovation.
• Learn what is desirable from a human point of
view with what is technologically feasible and
economically viable.
• Learn to make decisions based on what future
customers really want instead of relying only on
historical data or making risky bets based on
instinct instead of evidence.
Benefits of Attending
Design Thinking is People-centred problem
solving tool which focus on User,
Collaboration, Cocreation and Stakeholder
and their feedback to for Creativity and
Innovation. The key to the process is
empathizing with the users to uncover unmet
needs by understanding their beliefs, values,
motivations, behaviors, pains, gains and
challenges and to provide innovative solution
concepts.

2. Know your trainer
B Tech from IIT Roorkee, PGDM from IIM
Calcutta and is an Ex IES officer with
intensive experience in various sector. He
is a certified Lean Six Sigma Black Belt
Trainer
He has helped manufacturing companies
turn-around by implementing, Design
Methodologies, Break through
Innovations, New Product Development
and Manufacturing Excellence through
Lean, Six Sigma, Mfg Strategy.
He is a passionate reader and have
inclination to solve complex business.
Workshop Agenda
© Tetrahedron Manufacturing Services Pvt. Ltd
Phone : +91 7042140046 Email : training@tetrahedron.in
Tetrahedron Academy
Introduction to Design Thinking
Introduction to Design Thinking, It is only
designer who think this way, The Need to
be People Centred , People Centred
Design Methodology
Research and Analysis
Research with Users and their Contexts,
Question Framing and Conducting
Research, Use Stories and Themes,
Personas, Insight Statements, How might
we Questions, Design Strategy Statement,
Concepting and Building
Generating Ideas-Co Creation , Decision
Matrix, Top Five Ideas, Bundle Ideas and
Create Concept, Volumetric Model, Staging,
Scenarios and Storyboards,, Rapid
Prototyping, Service Prototyping
Testing, Refining and Pitching
Importance of Testing with People , Testing
Your Design with People, Conducting the
Usability Test,
Record Results, Enhance, Retest and Refine
Design, Create a Pitch for your Design
Industry Participants
1- Leading Ride Control Manufacturer
2- Leading Automotive HVAC Manufacturer
3- Automotive Gear Manufacturer
4- India’s Largest Jewelry Manufacturer
5- Medical Diagnostic Equip Manufacturer
6- Leading Electric Vehicle Manufacturer
Technical Series
Problem Discovery
Examine and Reflect on the Problem,
Reconsider and arrive at the right
problem to solve, Strategic Priorities,
Activity System, Stakeholder Mapping
Affinity Diagram, Conceptual Map, Guiding
Criteria, Empathy Map, Blueprint,