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Working Together evolving library value: initial findings

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‘Working together: evolving value for academic libraries’ is a six-month research project investigating the value of academic libraries for teaching and research staff. SAGE commissioned LISU to undertake the research in December 2011. Now halfway through the project, two UK case studies are complete, and those in US and Scandinavia are underway.
Some initial results have been compiled into a short presentation to coincide with the UKSG conference.

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Working Together evolving library value: initial findings

  1. 1. Presentation for UKSG, March 2012
  2. 2. Background 6-month research project  Value of academic libraries for teaching and research staff. Building on existing research  How libraries can  Better market their services  Improve perceptions with key decision makers. Much evidence of library support for research  Less evidence on their support for teaching
  3. 3. Methodology Literature review • Literature review To inform... Final report • Case studies with Case • 2 UK triangulated studies • 4 USA results • 2 ScandinaviaRegional Confirmed by...surveys • Survey of librarians
  4. 4. Place of the Library within the institution Structure mirroring University structure Named library contacts for departments Library represented at SMT level  Learning &Teaching Committee  Research Committee  Panel undertaking University-wide review of all subjects
  5. 5. Library support for teaching staff „We support academics in any way we can‟  Proactive as well as reactive to academics‟ needs and requests. Group sessions branded as „teaching sessions‟ or „information sessions‟, not „information literacy‟ Exploring integration into the institutional VLE  Conduit between publishers and academics in how best to provide material for students Recognising need to understand academics‟ needs  and the range of different types of academics
  6. 6. Library support for research staff Information skills training for academics on a one-to- one basis  going out to their office Skills training for doctoral students Support with working up grant applications REF  OA repository, & support for OA publishing  Publication database  Bibliometrics, citations Research community  Library events about issues such as impact, data management, bibliometrics, public engagement  Research hub within the library for academic staff and doctoral students
  7. 7. Communication Meetings and face-to-face  Departmental meetings  Library faculty user group (staff + students)  Departmental library representatives Involve academics University committee structure Promotion  Email / Print and electronic newsletters / Blog Importance of personal relationships and informal communication
  8. 8. Marketing „Marketing is important‟  Learn from others Outreach by one section of the library, e.g. Special Collections team, promotes the library overall Learning & Teaching Support team targets promotion to individual academics Terminology and branding  Organised “drop-in sessions”, but clients did not know what they were.
  9. 9. Faculty’s perception of the value of the Library Differs by discipline and by individual Avoid jargon  E.g. „information literacy‟ – what is it, why do we need it?  „how to use the catalogue‟?  or a „research thing‟? Engage with academics to change perceptions  Find out where inaccurate perceptions exist  Target promotion and awareness raising
  10. 10. Evidence of value Mainly anecdotal evidence - but increasing use of surveys to gather hard evidence  Feedback from staff - e.g. bibliographies have improved as a result of library skills interventions Don‟t just gather evidence –use it  E.g. sessions run and hits are analysed longitudinally and by subject area, to identify areas to target. KPIs  E.g. book orders turnaround; reading list provision; high demand items
  11. 11. Drivers for evidence of value Value for money  Student fees  NSS REF and league tables University strategy  Show that library is important part of wider institution  Improve and innovate
  12. 12. Next steps Complete the case studies Wider survey of librarians in the three countries Final report by end of June
  13. 13. How you can get involved Let us know your views  Add comments to the blog  http://libraryvalue.wordpress.com/  Respond to the survey  And pass the link on to your colleagues Contact us via the web site, or at lisu@lboro.ac.uk
  • uel8nadine

    Mar. 27, 2012

‘Working together: evolving value for academic libraries’ is a six-month research project investigating the value of academic libraries for teaching and research staff. SAGE commissioned LISU to undertake the research in December 2011. Now halfway through the project, two UK case studies are complete, and those in US and Scandinavia are underway. Some initial results have been compiled into a short presentation to coincide with the UKSG conference.

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