Experiential Learning Lectures,ELL.

Experiential Learning Lectures,ELL.
Management for All

Experiential Learning Lectures,ELL.
Born at 6.30pm on 19th May 2012, at the
Pergola, The Kere, Davangere.

Experiential Learning Lectures,ELL.
AN ACADEMIC EXPERIENCE

EXPERIENTIAL LEARNING LECTURES
FaceFace--offoff
With
Sanjay SahaySanjay Sahay
FaceFace--offoff
With
Sanjay SahaySanjay SahaySanjay SahaySanjay Sahay
A Thought Leader
onon
InnovationInnovation
Sanjay SahaySanjay Sahay
A Thought Leader
onon
InnovationInnovation

Because the people who are crazy enough to think
they can change the world are the one’s who do.

•Passion for Perfection
•Creativity with Technology
•Revolutionized six industries: personal computers, animated
movies, music, phones, tablet computing and digital
publishing

Completely transformed the way we live and think

Structure
• How it all started?
• Why Experiential Learning Lectures?
• ELL Module• ELL Module
• Innovation: Definition, Role of Ideas, History
• Principles of Innovation
• Process of Innovation
• Knowledge Layers
• Design

Structure
• Innovation Life Cycle
• Diffusion
• Case Studies• Case Studies
1. Police IT,
2. Kundawada Kere,
3. Proposed University Examination System
• Conclusion

ELL- How it all started?

Why ELL
Based on the concept of providing the right blend
of theories of management principles and the
practitioners experience out of project execution
Best method of learning at the decision makingBest method of learning at the decision making
level
Can fall back on the Practitioner for consultancy
support as well
Resource base for lot of similar projects or
customization across projects

ELL
We all have the Practitioners experience and
expertise to become ELL resource persons
Hope to make it a movement
To cover all sectors of human existence
Today’s delegate composition is the reflection ofToday’s delegate composition is the reflection of
this wish
Will you all help create a knowledge basedWill you all help create a knowledge basedWill you all help create a knowledge basedWill you all help create a knowledge based
society?society?society?society?

We are moving towards aWe are moving towards aWe are moving towards aWe are moving towards a
knowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based worldknowledge based world
Either we align or we perishEither we align or we perishEither we align or we perishEither we align or we perish

Innovation in Class
ELL AS A PRODUCTELL AS A PRODUCTELL AS A PRODUCTELL AS A PRODUCT
The future of a lecture seriesThe future of a lecture seriesThe future of a lecture seriesThe future of a lecture series

Experiential learning
“Experiential learning takes place when a person
involved in an activity looks back and evaluates it,
determines what was useful or important todetermines what was useful or important to
remember, and uses this information to perform
another activity.”
John Dewey.

Do
Experiential Learning ModelExperiential Learning ModelExperiential Learning ModelExperiential Learning Model
1
EXPERIENCE
the activity;
perform, do it
2
SHARE
the results,
5
APPLY
what was learned Do
ReflectApply
the results,
reactions, and
observations
publicly
3
PROCESS
by discussing,
locking at the
experience;
analyze, reflect
4
GENERALIZE
to connect the
experience to
real world
examples
what was learned
to a similar or
different situation;
practice

Key Phrases for leader:
• “Sit on your Hands,”
• observe
• facilitate to the
“bigger picture.”
Experiencing: Key Concept - Planning for discovery
Action Step: Attention on the LearnerAction Step: Attention on the LearnerAction Step: Attention on the LearnerAction Step: Attention on the Learner
1
EXPERIENCE
the activity;
perform, do it
Key Objectives are discovery oriented:
• to explore
• to examine
• to construct
• to arrange
Do
ReflectApply

Sharing: Key concept - Responding Key
question - “What happened?”
Processing: Key concept - Analyzing Patterns
Key question - “What’s important?”
Personal and Group Reflection StepsPersonal and Group Reflection StepsPersonal and Group Reflection StepsPersonal and Group Reflection Steps
Do
ReflectApply
2
SHARE
the results,
reactions, and
observations
publicly
• use open-ended questioning to stimulate thinking and feeling
• encourage “pair-share” and large group share
• allow adequate process time to include sharing
Leader’s role:
3
PROCESS
by discussing,
locking at the
experience;
analyze, reflect

Generalizing: Key concept - inference
Key question - “So what?”
Leader’s role: to guide youth in making
connections between personal inner meaning of
the activity and the broader world.
Connection and Application StepConnection and Application StepConnection and Application StepConnection and Application Step
Do
ReflectApply
5
APPLY
what was learned
to a similar or
different situation;
practice
Applying: Key concept - application
Key question - “Now what?”
Leader’s role: to facilitate youth finding ways to use what
they have learned in new situations.
4
GENERALIZE
to connect the
experience to
real world
examples

Do
Experiential Learning ModelExperiential Learning ModelExperiential Learning ModelExperiential Learning Model
Experience
the activity;
Perform,
“Do it”
1
Share
the results,
reactions, and
2Apply
what was learned
to a similar or
5
Do
ReflectApply
reactions, and
observations
Publicly
“What happened”
Process
by discussing,
analyzing, reflecting
“What’s
important”
3
Generalize
to connect the
experience to
real world
Examples
“So What”
4
to a similar or
different situation;
Practice
“Now What”

What is
INNOVATION???
Innovation is the creation of better and effective
products, processes, services, technologies, or
ideas that are accepted by markets, governments
and society

INNOVATION
FOR WHOM
These hands symbolizes the end user studied differently by
large number of R& D and business development teams across
the globe.

World’s Great Innovators
Page & Brin Bill Gates Sam Walton
Steve Jobs
Page & Brin
Kiichiro Toyoda
Bill Gates
Akio Morita
Sam Walton
Richard Branson Gordon Moore Jeff Bezos Michael Dell Pierre Omidyar
…what made them different is question?

They had a new
idea
A "new" idea is a
combination of old
elements.
' It is your ability to
combine ideas in a
unique way or to make
useful associations
among ideas.

History
Derives from Latin word innovatus which
means “to renew or change”
First researcher : Gabriel Tarde who defines it
as series of 5 steps:as series of 5 steps:
1. First knowledge
2. Forming an attitude
3. Decision to adopt or reject
4. Implementation/use
5. Confirmation of decision

Innovation
Innovation is a process of taking new ideas to satisfied
customers. It is the conversion of new knowledge into
new products and services.
Innovation is about creating
value and increasing efficiency,
"Without innovation, new products,
new services, and new ways of
doing business would never
emerge, and most organizations
would be forever stuck doing the
same old things the same old way."
value and increasing efficiency,
and therefore growing your
business.

Principles of Innovation
Ideas are fragile
Ideas are organic
All ideas have value and should
be given a hearing
The originator of an idea needsoriginator of an idea needsoriginator of an idea needsoriginator of an idea needs
assistance in ideaassistance in ideaassistance in ideaassistance in idea
enhancementenhancementenhancementenhancement and in promoting
the idea internally

Principles of Innovation…
The originator is the initialoriginator is the initialoriginator is the initialoriginator is the initial
advocate of an idea and shouldadvocate of an idea and shouldadvocate of an idea and shouldadvocate of an idea and should
be actively involved in itsbe actively involved in itsbe actively involved in itsbe actively involved in itsbe actively involved in itsbe actively involved in itsbe actively involved in itsbe actively involved in its
developmentdevelopmentdevelopmentdevelopment.
Only ideas which have been
enhanced to demonstrate
potential value will be brought
to management.

Principles of Innovation…
Both marketing and technical
issues need to be addressed in
the development of an idea.
Differences among peopleDifferences among people
constitute a strength, not a
weakness.
A mediator is often necessary
to facilitate the communication
of people from different
cultures and who may possess
clashing personalities.

Principles of Innovation…
Risk taking ability. Without risk
no innovation can become a
reality
Inclusion: ability to satisfy needsInclusion: ability to satisfy needs
of present as well as distant
customers thorough fulfilling
their needs.
Adoption: It is the greatest test of
Innovation.

Process of Innovation
The Innovation process can be
depicted as a series of funnels
each getting progressively
smaller.
Typically sixty ideas into
the top funnel only
produces just one
innovation.
The funnels are labeled as the
four phases in the process - idea
generation, idea screening,
feasibility and implementation.

Effectiveness Criteria for an
Innovation process
Implement a few ideas at regular intervals
Ensure feedback takes place - there must be
communication channels to originators.
Screening system should be simple, understood by
everyone
Ensure the system is promoted
Transform ideas into reality at a reasonable speed - if
the system is too slow we may be too slow to react to
the market pace and turn off idea originators.

Knowledge Layers of Innovation
Adaptive Layer
Existential Layer
Experiential Layer

Design
Design is the ability toDesign is the ability to
move from the existing
to the preferred

The Desired Future
Design in the makingDesign in the makingDesign in the makingDesign in the making
The Present

The Desired Future
prototype
prototype
prototype
The object of design can be
a thing, service, experience,
Design is a way of taking the
journey to the desired
future
D
E
S
I
G
N
The Present
prototype
Design embeds disruptive
innovation as an
organizational process
a thing, service, experience,
organizational structure,
strategy, doctrine, or set of
operational guidelines
N
E
D

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Develop
New ideas

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Develop
New ideas

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Develop
New ideas

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Develop
New ideas

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Develop
New ideas
Technology
Licensing
IN

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Develop
New ideas
Technology
Licensing
IN

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Prototypes
and
Production
Develop
New ideas
Technology
Licensing
IN

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Prototypes
and
Production
IP
Licensing
IN
IP
Licensing
OUT
Develop
New ideas
Technology
Licensing
IN

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Prototypes
and
Production
IP
Licensing
IN
IP
Licensing
OUT
Develop
New ideas
Technology
Licensing
IN

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Prototypes
and
Production
IP
Licensing
IN
IP
Licensing
OUT
Product
brought
to market
Develop
New ideas
Technology
Licensing
IN

INNOVATION LIFE CYCLE
Idea Generation Selection Execution Commercialization
Ideas and
innovations
from inside thefrom inside the
organisation
patents and
innovations
from outside the
organisation
Select
Successful
Ideas
Prototypes
and
Production
IP
Licensing
IN
IP
Licensing
OUT
Product
brought
to market
Technology
Spin-offs
Develop
New ideas
Technology
Licensing
IN

FORMS OF INNOVATION
• Radical Innovation• Radical Innovation
• Incremental Innovation

Forms Of Innovation
Radical Innovation Incremental Innovation

Diffusion of Innovation
Diffusion is the process by which an innovation isDiffusion is the process by which an innovation isDiffusion is the process by which an innovation isDiffusion is the process by which an innovation is
communicated through certain channels over timecommunicated through certain channels over timecommunicated through certain channels over timecommunicated through certain channels over time
among the members of a social systemamong the members of a social systemamong the members of a social systemamong the members of a social system
It is a theory that seeks to explain how, why, and at
what rate new ideas and technology spread
through cultures
It is a 5 stage process viz., Knowledge,
Persuasion, Decision, Implementation,
Confirmation

Five Stages in Decision
Innovation Process
Diffusion
Knowledge Persuasion DecisionDecisionDecisionDecision
Reject
Accept
Implementation Confirmation

Stage 1 - Knowledge
In this stage the individual is first exposed to an
innovation but lacks information about theinnovation but lacks information about the
innovation. During this stage of the process the
individual has not been inspired to find more
information about the innovation.

Stage 2 - Persuasion
In this stage the individual is interested in theIn this stage the individual is interested in the
innovation and actively seeks information/detail
about the innovation

Stage 3 - Decision
In this stage the individual takes the concept of
the change and weighs thethe change and weighs the
advantages/disadvantages of using the
innovation and decides whether to adopt or
reject the innovation. Due to the individualistic
nature of this stage Rogers notes that it is the
most difficult stage to acquire empirical
evidence

Stage 4 - Implementation
In this stage the individual employs the
innovation to a varying degree depending on theinnovation to a varying degree depending on the
situation. During this stage the individual
determines the usefulness of the innovation and
may search for further information about it

Stage 5 -Confirmation
Although the name of this stage may be
misleading, in this stage the individual finalisesmisleading, in this stage the individual finalises
his/her decision to continue using the innovation
and may end up using it to its fullest potential

Ecology of Innovation
Seed cant become a tree in a desert
Life of an idea depends upon the surroundings,Life of an idea depends upon the surroundings,
time and the culture
Infosys could get English educated cheap,
young work force due to demographic transition
in India

Risk and Innovation
Risk and innovation results in entrepreneurial
capabilities
Venture capitalism concept is nothing but
reward to innovative but risky idea
Best example: Steve Jobs

Customer’s needs
What it needs to make an innovative product which is
acceptable to different sections
Think about designing an I PAD……..Think about designing an I PAD……..
Why to have a separate camera, mobile, computer,
song player, GPS etc.
Innovation is bringing all these needs in one place.
This is innovation.

I Pad
64 GB space
High resolution display
Wifi, bluetooth
Video camera, recordingVideo camera, recording
Sensors
Speakers, microphone
GPS
Audio play back
TV and video player
Mail attachments support, language support

A few thoughts of mine
Creativity and Passion is at the heart of innovation
Integration of technologies and softwares is the
mantra
Appropriate technology is a mirageAppropriate technology is a mirage
One ERP, One India
Technology is the enabler and not the driver
This is innovation.

`
Time for a littleTime for a little
Tea Break

Case Studies
Successful- Police IT
Evolving- Operation KundawadaEvolving- Operation Kundawada
Kere
Proposed-University Examination
System

Why an ERP?
Why this metamorphosis?

The ERP

ERP Characteristics
An integrated system that operates in real
time (or next to real time), without relyingtime (or next to real time), without relying
on periodic updates.

ERP Characteristics
• A common database, which supports all
applications
• A consistent look and feel throughout each
module
• Installation of the system without elaborate
application/data integration by the Information
Technology (IT) department

Police IT ERP
Comprehensive ERP system providingComprehensive ERP system providing
seamless integration of the day to day
operations of the Police Department

Police IT ERP
In its conceptualization, creation and roll out, itIn its conceptualization, creation and roll out, it
would have a pioneering impact in the way Police
in India would go digital in the days to come

Police IT-Modules
• Crime
• Law & Order
• Traffic
• Finance
• Administration
• Stores
• Armed Reserve
• Motor Transport
• Training
• Wireless
• Forensic Science Laboratory
• Executive Information System

Police IT 2OOO becomes an ERP
Police IT
ERP
Police IT
2000
Realization
of the
Software’s
Potential
ERP

INNOVATION IN POLICE IT 2000

Application Training
• Unstructured to dynamically structured model
• Established training centers to temporary need
based training establishmentsbased training establishments
• Police IT development team assigned training
tasks
• Training of Trainers
• Manpower resources co-located at
geographically convenient locations based on
Users needs

Application Training
• Simple to complex modules
• One major push for the main crime module
• More than 6000 users trained in less than one• More than 6000 users trained in less than one
month
• Training in local language
• Trainer trainee relationship
• Respect provided to human resource with
knowledge irrespective of rank

Creation and maintenance of Broadband
Networking
Concept of a Core Team
Systems
Admin.
Prep.Training
MCSE CCNA

Creation and maintenance of Broadband
Networking
Empowered to do
Accept the
responsibility
Maintain the
interest
Create the
desired
capability
and sustain

Creation and Maintenance of Broadband Networking
Today the Karnataka State Police Wide Area Network is the
only Broadband Network in the country, fully functional inonly Broadband Network in the country, fully functional in
the internal security sector, connecting 1439 locations on
MPLS, VPNoBB and Internet leased line and running a fully
functional ERP for the last two years.
Maintained by departmental humanMaintained by departmental humanMaintained by departmental humanMaintained by departmental human
resources with a demonstrated capabilityresources with a demonstrated capabilityresources with a demonstrated capabilityresources with a demonstrated capability

Kundwaada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of Purpose

Kundawada Kere- Davangere’s Pride
Innovation comes of Passion and Clarity
Of Purpose
A SINGLE BLUEPRINT

Kundwaada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of Purpose
A team by design and not default

Kundawada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of PurposeKnowledge Base is at the base of
Innovation

Kundawada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of Purpose
A One of Its Kind Business Model
Mentor to Guide

Kundawada Kere- Davangere’s Pride
Mixed Pressure Group
Involvement of all

Kundawada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of Purpose
It is all in the field

Kundawada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of Purpose
Sanctity of Expert Advice

Kundawada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of Purpose
Innovation needs required momentum

Kundawada Kere- Davangere’s Pride
Innovation comes out of Passion and
Clarity of Purpose
Innovation needs required momentumThe long road ahead

University Examination SystemUniversity Examination SystemUniversity Examination SystemUniversity Examination System
Major OverhaulMajor OverhaulMajor OverhaulMajor Overhaul
Kuvempu University Answer Script Scandal
• 14/15th May, Night
• 6 Accused arrested• 6 Accused arrested
• All accused are assistants

University Examination SystemUniversity Examination SystemUniversity Examination SystemUniversity Examination System
Major OverhaulMajor OverhaulMajor OverhaulMajor Overhaul
Kuvempu University Answer Script Scandal
Modus changing original answer sheets
1.At the time of encoding the answer1.At the time of encoding the answer
2.Taking away all the answer sheets to their
house and changing inside portion keeping
outer page intact before encoding
3.Striking off the serial number of the original
answer sheet & sticking on fake one & mix it
in the original bundle

University Examination SystemUniversity Examination SystemUniversity Examination SystemUniversity Examination System
Major OverhaulMajor OverhaulMajor OverhaulMajor Overhaul
Kuvempu University Answer Script Scandal
Issuing Fake Marks Card/Degress
1.Issuing fake degree and marks card for 21.Issuing fake degree and marks card for 2
lakhs per person
2.Changing marks in Base Registers, prompting
authorities to issue modified marks
3.Completely fake degrees by pilfering original
blank marks card/degrees. Pilfered
holograms also

University Examination SystemUniversity Examination SystemUniversity Examination SystemUniversity Examination System
Major OverhaulMajor OverhaulMajor OverhaulMajor Overhaul
Kuvempu University Answer Script Scandal
• Most interesting is that they undertake• Most interesting is that they undertake
services for verification of document when
the employer sends them to Univ. for
verification
• They hijacked letters which were sent by
employers to the Univ. and used to sent fake
letters on behalf of the Univ/colleges

University Examination SystemUniversity Examination SystemUniversity Examination SystemUniversity Examination System
Major OverhaulMajor OverhaulMajor OverhaulMajor Overhaul
INTEGRATED UNIVERSITY EXAMINATION
MANAGEMENT SYSTEM
Comprising of the following modules:
• Creation, collation, storage, transfer and
printing of question paper at the examination
hall
• Evaluation and tabulation
• Creation of Base Registers, printing of marks
card, dispatch etc
• Creation of a Univ Records Section, full digital as
a separate entity

Customer/End User is at the center of theCustomer/End User is at the center of theCustomer/End User is at the center of theCustomer/End User is at the center of the
UniverseUniverseUniverseUniverse
• His needs at the existential level
• Improve his living• Improve his living
• Citizens for the Government
• Walkers/picnic goers for Kundawada Kere
• Photographers/ BirdWatchers/Researchers

Creativity andCreativity andCreativity andCreativity and
Passion are at thePassion are at thePassion are at thePassion are at the
heart ofheart ofheart ofheart of
InnovationInnovationInnovationInnovation

Thanks for yourThanks for yourThanks for yourThanks for your
TimeTimeTimeTime
andandandand
PatiencePatiencePatiencePatience