This document discusses techno-structural interventions in organizations. It defines techno-structural interventions as change programs focusing on an organization's technology and structure to address global competition, technological changes, and environmental changes. Examples of techno-structural interventions include structural design, downsizing, process reengineering, employee involvement, and work design. The document then focuses on work design, describing three approaches: the engineering approach, which focuses only on technical aspects; the motivational approach, which focuses only on psychological aspects; and the socio-technical systems approach, which considers both technical and social factors.

1. Techno-Structural
Interventions

2. Overview
• What are Techno-structural Interventions?
• Examples of Techno-Structural Interventions
• Work Design as Techno-structural Intervention
• Approaches to Work Design
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3. What are Techno-Structural interventions ?
• Techno-Structural interventions are those change programs
focusing on the technology and/or structure of the organization.
• Focuses on
• Global Competition
• Technological Changes
• Environmental Changes
• Flexible Design oriented
• Highly adaptable
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4. Examples of Techno-Structural interventions
• Structural Design
• Downsizing
• Process Reengineering
• Employee Involvement
• Work Design
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• Total Quality Management
• Quality of Work-Life Programs
• Team-based Organization
• ISO 9000 Series

5. Work Design
• Work organized in a way that generate high level of employee
Fulfillment and Productivity
• With Formal Structure
• Supporting changes in goal setting
• Reward systems, work environment
• With best Performance management practices
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6. Approaches to Work Design
• The Engineering Approach (focuses only technical part of the job)
• Motivational Approach (focuses only psychological part of the job)
• Socio-technical System Approach (focuses on both)
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7. The Engineering Approach (Scientific approach)
• Scientifically analyzes workers tasks
• Procedures that produce the maximum output
• Minimum input of energies and resources
• Designs with high levels of specialization and specification
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8. • Jobs are Technical
• With Routine and repetitive tasks
• With Clear specifications
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The Engineering Approach (Scientific approach)
Examples
• Machine Operators
• Job related to Manufacturing or Production
• Piece rate system

9. The Motivational Approach
• Seeks to improve Employee Performance and Satisfaction by
• Enriching Jobs
• With more opportunities
• Autonomy
• Responsibility
• Recognition
• Closure (doing a complete Job)
• Ultimately with Performance Feedback
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10. Core Dimensions of Job regarding Motivational Approach
• Skill Variety
• Number of skills required to perform a particular task
• Task Identity
• The extent to which an individual performs a whole piece of work
• Task Significance
• Represents the impact that the work has on other
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11. Core Dimensions of Job regarding Motivational Approach
• Autonomy
• The amount of independence or freedom that let the employee
organize tasks by himself
• Feedback
• The information that workers receive about the effectiveness of
their work
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12. Socio-Technical Approach
• Focuses on both Technical and social part of the job
• The Social part comprise the people performing the tasks and the
relationships among them
• The Technical part including the tools, techniques, and methods for
task performance
• Organization and work Unit Combined Social plus Technical system
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13. Output of Socio-Technical Approach
• Social or Psychological part
• Produce social and psychological consequences, such as job satisfaction and
commitment etc.
• Technical part
• Produce two kinds of outcomes: products, such as goods and
services
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14. Job Enrichment
• Redesigning jobs in a way
• That increases the opportunities for the worker
• To experience feelings of responsibility, achievement,
growth, and recognition
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15. Types of Job Enrichment
• Job Enlargement
• Assigning workers additional same-level activities
• Job Rotation
• Systematically moving workers from one job to another
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