Here are some of the funniest and serious customer care quotes that can help you take care of your customers properly. A business can only survive if its customers are happy.

1. 67 Very Cool Customer Care Quotes
September 2, 2020 by samkadya
In today’s post, I share some customer care quotes that I collected on the net
recently. Good customer care is at the heart of any serious business. Unless you are
the sole supplier of an item, poor customer service can destroy your business.
Your duty in customer care is to help your customers succeed. If they do you too will
be successful. Your success is dependent on meeting the needs of your customers.
You, therefore, need to be helpful and sympathetic to the complaints of your
customers. If they feel special and valued they will stick with you.
Below are some of the very cool customer care quotes that I found on the internet.
67 Customer Care Quotes
1. “It takes months to find a customer…seconds to lose one.” – Vince
Lombardi.
2. “Building a good customer experience does not happen by accident. It
happens by design.” – Clare Muscutt.
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2. 3. “Your customer doesn’t care how much you know until they know how
much you care.” – Damon Richards.
4. “One customer well taken care of could be more valuable than $10,000
worth of advertising.” – Jim Rohn.
5. “In the world of internet customer service, it’s important to remember your
competitor is only one mouse click away.” – Doug Warner.
6. “Worry about being better; bigger will take care of itself. Think one
customer at a time and take care of each one the best way you can.” – Gary
Comer.
7. “There is a place in the world for any business that takes care of its
customers – after the sale.” – Harvey MacKay.
8. “If you don’t take care of your custome, your competitor will.” – Bob Hooey.
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3. 9. “Look after the customer and the business will take care of itself.” – Ray
Kroc.
10. “Know what your customers want most and what your company does best.
Focus on where those two meet.” – Kevin Stirtz.
11. “Customer service is the experience we deliver to our customers. It’s the
promise we keep to the customer. It’s how we follow through for the customer.
It’s how we make them feel when they do business with us.” – Shep Hyken.
12. “Customer service should not be a department, it should be the entire
company.” – Tony Hsieh.
13. “I genuinely believe that any business can create a competitive advantage
through giving outstanding customer care.” – Gary Vaynerchuk.
14. “Your customer doesn’t care how much you know until they know how you
care.” – Damon Richards.
15. “If you don’t care your customer never will.” – Marlene Blaszczyk.
16. “We don’t want to push our ideas on to customers, we simply want to
make what they want.” – Laura Ashley.
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4. Steve Jobs
17. “Your mission statement may be on the wall, but your core values are
displayed in the attitudes of your employees.” – Elle Clarke.
18. “Your customers don’t care about you. They don’t care about your product
or service. They care about themselves, their dreams, their goals. Now, they
will care much more if you help them reach their goals, and to do that, you
must understand their goals, as well as their needs and deepest desires.” –
Steve Jobs.
19. “I consider each customer as a family
member who deserves nothing but the best
service.” – Tammy Toh.
20. “Success is the sum of small efforts,
repeated day in and day out.” – Robert Collier.
21. “The best customer service is if the customer
doesn’t need to call you, doesn’t need to talk to
you. It just works.” – Jeff Bezos.
22. “Kindness and courtesy are at the root of a positive customer service
experience.” – Shep Hyken.
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5. 23. “Customers never wanted social service, they wanted to be treated right
the first time.” – Frank Eliason.
24. “Your most unhappy customers are your greatest source of learning.” –
Bill Gates.
25. “Customers are like teeth. If you don’t take care of them they go away one
by one until there are none.” – Jerry Flanagan.
26. “Too often we underestimate the power of a touch, a smile, a kind word, a
listening ear, an honest compliment, or the smallest act of caring, all of which
have the potential to turn a life around.” – Leo Buscaglia.
27. “Customer service as an enterprise function is at an inflection point. Real
change is needed. Real change is possible. Real change is being demanded.
And ‘social’ is the catalyst for this change.” – BS Dalton.
28. “The first step in exceeding your customer’s expectations is to know those
expectations.” – Roy H Williams.
29. “When you assume negative intent, you’re angry. If you take away that
anger and assume positive intent, you will be amazed.” – Indra Nooyi.

6. 30. “The reason it seems that price is all your customers care about is that you
haven’t given them anything else to care about.” – Seth Godin.
31. “Our customers are not our competitors. We compete for them, not with
them.” T Jay Taylor.
32. “If you do build a great experience, customers tell each other about that.
Word of mouth is very powerful.” Jeff Bezos.

7. 33. “Courteous treatment will make a customer a walking advertisement.” – J
C Penny.
34. “Our greatest asset is the customer! Treat each customer as if they are the
only one!” – Laurice Leitao.
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35. “I made the observation that technology is not driving social media – it is
the fact that people are social; the technology is just enabling the natural
human behavior.” – Colin Shaw.
36. “We cannot promote our brands as responsive, caring, and customer-
focused while ignoring too many of our customers’ needs and complaints in
social media.” – Augie Ray.
37. “A satisfied customer is the best business strategy of all.” – Michael
LeBoeuf.
38. “In my honest opinion, the brands with responsive, helpful, and savvy
customer service on social media are those that will end up winning the social
media marketing game in the future.” – Neal Schaffer.
39. “Don’t try to tell the customer what he wants. If you want to be smart, be
smart in the shower. Then get out, go to work and serve the customer!” – Gene
Buckley. Sikorsky Aircraft.
40. “Instead of focusing on the competition, focus on the customer.” – Scott
Cook.

8. 41. “Screw the competition – focus on good customer service.” – Richard
Branson.
42. “I worry about any company which focuses too heavily on trying to provide
customer service on platforms like Twitter or Facebook. I feel they are
generating a lot of cost for very little benefit to the customer as well as the
company itself.” – Vincent Boon.
“43. Customer service is not a department, it’s everyone’s job.” – Anonymous.
44. “Customers don’t care about your solution. They care about their
problems.” – Dave McClure.
45. “For us it’s all about engagement, creating content that our customers
want to interact with and building specialist teams for social media customer
care to bring in personality and create dialogue.” – Emma Morrison.
46. “Successful people are always looking for opportunities to help others.
Unsuccessful people are always asking, ‘what’s in it for me?” – Brian Tracy.
47. “91% of organizations said they aspire to be among the customer
experience leaders in their industry…yet only 37% had started any kind of
formal CXM initiative.” – Tim Walters.
48. “The goal as a company is to have customer service that is not just the
best but legendary.” – Sam Walton, Wal-Mart.
49. “The tables have turned. Today’s consumers are more empowered than
ever before.” – Robert Rose.

9. 50. “Indian car buyers have not really been exposed to customer care in a
competitive environment.” – Ratan Tata.
51. “I’ve learned that people will forget what you said, people will forget what
you did, but people will never forget how you made them feel.” – Maya
Angelou.
52. “Biggest question: Isn’t it really ‘customer helping’ rather than customer
service? And wouldn’t you deliver better service if you thought of it that way?”
– Jeffrey Gitomer.
53. “Whatsapp is a platform we’ll be looking into next year because it’s perfect
for customer service and if enough organizations get involved it’s only a
matter of time before it’s a new mainstream channel.” – Abi Buck.
54. “The contact center–the single most important point of contact for
responding to customer needs–must become more agile, provide a consistent
customer experience, and be optimized for improved performance. The
Microsoft Customer Care Framework helps break down the current barriers
that exist.” – Sheryl Kingstone.
55. “The quality of the experience will be remembered long after the price has
been forgotten.” – Unknown.
56. “Your social customer care strategy should be aligned to your company
strategy, and aligned to your overall customer service strategy.” – Kate
Leggett.
57. “Good social customer service is about empowering customers, not
making them a slave to your channel.” – TheIntrapreneur.
58. “If you convince customers that you genuinely care about them more than
you care about their money, they will make you rich.” – Michael Kouly.
59. “Big and small companies today listen like never before. The question is
whether they are ‘hearing’ any better.” – Dave Carroll.
60. “There will always be a place for promotion in marketing, but it cannot be
at the expense of social customer care.” – Joanne Jacobs.

10. 61. “Happy customers are your biggest advocates and can become your most
successful sales team.” – Lisa Masiello.
62. “Customers who are merely satisfied remain your customers only as long
as everything goes their way.” – Chip Bell.
63. “Customers are assets to be cared for and nurtured.” – Jeanne Bliss.
64. “Flipkart’s Customer Support sticks to the issue till is it resolved. They
understand our issues well and I must say, they value the customer’s time by
religiously following up to make sure that the issue has been resolved.” – S.K.
Sultan.
65. “It is not the employer who pays the wages. Employers only handle the
money. It is the customer who pays the wages.” – Henry Ford.
66. “I believe in the power of recognition and empowerment leading to great
employee engagement. And employee engagement is critical to guest
engagement. Employee empowerment and recognition is the core of our
culture and how we achieve outstanding customer service.” – Herve Humler.
67. “You are serving a customer, not a life sentence. Learn how to enjoy your
work.” – Laurie McIntosh.
This is all I had on customer care quotes. What is left is for all of us to learn from the
experience and knowledge of these experienced people.
Do you have any customer care quotes you would like to share with us? Please
share whatever quotes you have in the comments section below.
Have a good day.
“
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