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Wipro

     Organizational
    Transformation


      11th September, 2012




1
Industry Outlook




2
About the Founder:
1. Hasham Premji
2. Azim Premji

About Wipro:
1.   Global Service provider
2.   Wipro’s Business values
•    process excellence
•    quality frameworks
•    service delivery innovation.                Azim H. Premji
                                                Chairman, Wipro .
“INNOVATION IS WIPRO - WIPRO IS INNOVATION”

Why is innovation important at Wipro?
1. Gain acceptance in the global market
2. Differentiate itself from the rest of the companies
DIVERSIFICATION
    1947 - Vegetable Ghee & Soap

    1975 – Hydraulic cylinders and Pneumatic
     cylinders

    1980 – IT Business

    1991 – Lighting & Baby Care Products
SUBSIDIARIES
•   Wipro Fluid Power

•   Wipro Consumer Care & Lighting

•   Wipro InfoTech

•   Wipro Technologies

•   Wipro GE Medical Systems Ltd.

•   Wipro Health Science
CERTIFICATIONS OF WIPRO
   Six Sigma Certification

   CMM Level 5 Certification

   PCMM Level 5 Certification

   TL9000 Certification
Culture




7
“PEOPLE ARE OUR GREATEST ASSET” IS
    MUCH MORE THAN AN ADAGE FOR US.


    “PEOPLE COMES FAST” AS AN EMOTION
    EXPERIENCED BY EVERY WIPROITE.




8
INNOVATION IN WIPRO

 Approach by Wipro                          25
                                                 No. Of Project
    Theme - Fast forward into the future                              22
    Line extension projects – Newer        20
 practice areas within divisions
    Breakthrough projects – Newer          15                    16

 business areas
                                            10
 The Process                                             8
                                            5      5
  Every idea needs to go through
 an evaluation gate process
                                            0
    Innovation council decides the
     movement through the gates
INNOVATION@WIPRO: TECHNOLOGY &
           BEYOND
                                                           • art of adopting
• Solutions with high                                        techniques for
  Intellectual property (IP)                                 service delivery.
  content, which can be
  delivered as a service




                               Technology      Process


                                    Innovation Focus



                               Business        Delivery

• Frameworks and                                          • Global Delivery
  methodologies to develop                                 model and Software
  solutions for specific                                   Factory model for
  Business..                                               standardized delivery
Innovation Clock




11
STRATEGY OF INNOVATION
                       Quantum

           Catch Up           Game Changer



Reactive                                      Proactive




 Problem Solving And fixes    New Solutions



                      Incremental
BENEFITS DERIVED FROM
INNOVATION
   Top IT player

   Benefits due to automation

   Enhanced customer service

   Knowledge management

   Collaboration with external environments

   Early embracing of new technology

   Acceptance in global market
BENEFITS DERIVED FROM
INNOVATION
   Financial gains

   Good revenue streams

   Improved service levels

   Framework for idea generation

   Innovation Council and Centre of Excellence

   Increased employees’ competencies

   Streamlined processes
Structure




16
• Generic Structure to Matrix
  organization structure.

• Two Tango To One Tango-
  2011
System




18
Staff




20
MANUFACTURING TO SERVICE
Thank You


                                        Email your questions to

                                          11jgbs-sgoyal@jgu.edu.in




23   © 2011 WIPRO LTD | WWW.WIPRO.COM

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Wipro Transformation

  • 1. Wipro Organizational Transformation 11th September, 2012 1
  • 3. About the Founder: 1. Hasham Premji 2. Azim Premji About Wipro: 1. Global Service provider 2. Wipro’s Business values • process excellence • quality frameworks • service delivery innovation. Azim H. Premji Chairman, Wipro . “INNOVATION IS WIPRO - WIPRO IS INNOVATION” Why is innovation important at Wipro? 1. Gain acceptance in the global market 2. Differentiate itself from the rest of the companies
  • 4. DIVERSIFICATION  1947 - Vegetable Ghee & Soap  1975 – Hydraulic cylinders and Pneumatic cylinders  1980 – IT Business  1991 – Lighting & Baby Care Products
  • 5. SUBSIDIARIES • Wipro Fluid Power • Wipro Consumer Care & Lighting • Wipro InfoTech • Wipro Technologies • Wipro GE Medical Systems Ltd. • Wipro Health Science
  • 6. CERTIFICATIONS OF WIPRO  Six Sigma Certification  CMM Level 5 Certification  PCMM Level 5 Certification  TL9000 Certification
  • 8. “PEOPLE ARE OUR GREATEST ASSET” IS MUCH MORE THAN AN ADAGE FOR US. “PEOPLE COMES FAST” AS AN EMOTION EXPERIENCED BY EVERY WIPROITE. 8
  • 9. INNOVATION IN WIPRO Approach by Wipro 25 No. Of Project  Theme - Fast forward into the future 22  Line extension projects – Newer 20 practice areas within divisions  Breakthrough projects – Newer 15 16 business areas 10 The Process 8 5 5  Every idea needs to go through an evaluation gate process 0  Innovation council decides the movement through the gates
  • 10. INNOVATION@WIPRO: TECHNOLOGY & BEYOND • art of adopting • Solutions with high techniques for Intellectual property (IP) service delivery. content, which can be delivered as a service Technology Process Innovation Focus Business Delivery • Frameworks and • Global Delivery methodologies to develop model and Software solutions for specific Factory model for Business.. standardized delivery
  • 12.
  • 13. STRATEGY OF INNOVATION Quantum Catch Up Game Changer Reactive Proactive Problem Solving And fixes New Solutions Incremental
  • 14. BENEFITS DERIVED FROM INNOVATION  Top IT player  Benefits due to automation  Enhanced customer service  Knowledge management  Collaboration with external environments  Early embracing of new technology  Acceptance in global market
  • 15. BENEFITS DERIVED FROM INNOVATION  Financial gains  Good revenue streams  Improved service levels  Framework for idea generation  Innovation Council and Centre of Excellence  Increased employees’ competencies  Streamlined processes
  • 17. • Generic Structure to Matrix organization structure. • Two Tango To One Tango- 2011
  • 19.
  • 22.
  • 23. Thank You Email your questions to 11jgbs-sgoyal@jgu.edu.in 23 © 2011 WIPRO LTD | WWW.WIPRO.COM

Editor's Notes

  1. Innovation is a new element introduced in the network which changes, even if momentarily, the costs of transactions between at least two actors, elements or nodes, in the network.