mm bagali / HRM course / 2nd semester... Employees Welfare grievances and Discipline /module…. 6 / 2019

1. AIT - MBA / Department of Management Studies
2nd Semester / Feb- 2019 to June 2019
Course Code: 18MBA21 - Human Resource Management
Course Teacher
Dr. MM Bagali, PhD
Senior Management Professional
22 years of Benchmark PG Experience
Human Resources Management
Unit 6
Welfare, Grievances, and Discipline

2. Individual / Group - Class
Presentation
Individual / Group - Book
Review in HRM
Individual / Group - Case
Analysis and Presentation
Individual / Group - CII /
FKCCI / NHRD /
NASSCOM Research
Report
Requirements
ppt and Hard copy submission
Requirements
One- Two Hard copy
submission
Requirements
ppt and Hard copy submission
Requirements
Hard copy submission and Oral
Presentation
Course Format and Formalities !!

3. Welfare

7. Labour welfare is a flexible and elastic concept. Its
meaning and implications differ widely with times,
regions, industries, countries, social values and customs,
the general economic development of the people and
the political ideologies prevailing at particular moments.
As such, a precise definition is rather difficult
Concept of Labour Welfare
Balfour committee, “Labour welfare refers to the efforts
made by the employers to improve the working and
living conditions over and above the wages paid to
them. In its widest sense it comprises all matters affecting
the health, safety, comfort and general welfare of the
workmen, and includes provision for education,
recreation, thrift schemes, convalescent homes”. It
covers almost fields of activities of workers e.g., social,
economic, industrial and educational.
Labour Investigation Committee. “Anything done for
the intellectual, physical, moral and economic
betterment of the workers, whether by the employers, by
the government or by other agencies over and above
what is laid down by law or what is normally expected on
the part of the contractual benefits for which worker may
have bargained.”
Second Asian Regional Conference of ILO, it was stated
that workers’ welfare may be understood to mean “such
services, facilities and amenities which may be
established in or in the vicinity of undertakings to enable
the persons employed in them to perform their work in
healthy and peaceful surroundings and to avail of
facilities which improve their health and high morale.”

9. http://www.yourarticlelibrary.com/human-resources/factories-act-1948-provisions-for-labour-welfare-in-india/26110

16. Employees Grievances

17. what is it !!
A complaint or a strong feeling that you have been
treated unfairly
An actual or supposed circumstance regarded as just
cause for complaint
A complaint or protestation based on such a circumstance
A wrong considered as grounds for complaint.
A complaint or resentment, as against an unjust act
An expression of dissatisfaction or a circumstance
regarded as a cause for such expression
Employee grievance refers to the dissatisfaction of an employee
with what he expects from the company and its management. A
company or employer is expected to provide an employee with a
safe working environment, realistic job preview, adequate
compensation, respect etc.
A grievance is any dissatisfaction or feeling of injustice having
connection with one’s employment situation which is brought to the
attention of management. Speaking broadly, a grievance is any
dissatisfaction that adversely affects organizational relations and
productivity. To understand what a grievance is, it is necessary to
distinguish between dissatisfaction, complaint, and grievance…..
1. Dissatisfaction is anything that disturbs an employee,
whether or not the unrest is expressed in words.
2. Complaint is a spoken or written dissatisfaction brought
to the attention of the supervisor or the shop steward.
3. Grievance is a complaint that has been formally
presented to a management representative or to a union
official

18. causes
Economic - Social - Political
Work environment
Supervision
Employee relations
Psychological
Condition of Work
Wages
Social Security
Compensation
effects of grievance
1. On the production:
a. Low quality of production
b. Low productivity
c. Increase in the wastage of material, spoilage/leakage of
machinery
d. Increase in the cost of production per unit
2. On the employees:
a. Increase in the rate of absenteeism and turnover
b. Reduction in the level of commitment, sincerity and
punctuality
c. Increase in the incidence of accidents
d. Reduction in the level of employee morale.
3. On the managers:
a. Strained superior-subordinate relations.
b. Increase in the degree of supervision and control.
c. Increase in indiscipline cases
d. Increase in unrest and thereby machinery to maintain
industrial peace

19. Grievance Procedure

20. Disputes and Grievance
Settlement Machinery

23. How Do You Deal With
Difficult Employees?
https://www.shrm.org/hr-today/news/hr-magazine/
0217/pages/how-do-you-deal-with-difficult-
people.aspx
https://images-na.ssl-images-
amazon.com/images/I/
51KBpIxg6OL.jpg
Why Difficult Behaviour?
Causes for !!
How to deal !!
Coaching
Mentoring
https://www.kobo.com/us/en/
ebook/dealing-with-difficult-
people-hbr-emotional-
intelligence-series
https://
www.pon.harvard.edu/
freemium/dealing-with-
difficult-people/

24. [ CV ]
R ; PhD – HR area ; FDP – Mgt- XLRI
Work (HR); PhD - Management (area: HR)
Organisational HRM
PhD in Management
Star NAAC University of India
in Social Work- Human Resources
5 Star NAAC University of India
Academic Work
+ years of Benchmark HR Teaching
AICTE Career Awardee in HRD
Accredited Management Teacher in HRD
radise Best Teacher Award in Management
Ideal Teacher Award
ia and Deccan Herald Best Teacher Award
Skills and Contribution
Teaching 20 years
Research 14 years
Coaching 14 years
Training 16 years
Consultancy 08 years
Mentoring 16 years
Research Contribution
12 PhD work Awarded
14 M.Phil awarded
earch Summer projects guided
/ Evaluated
Thanks !!!
Lets move forward next time !!!
hod-mba@acharya.ac.in