1. R E S U M E
Sandra L. Chan H) 604-983-3102
#411 – 288 East 6th Street, Email: slchan222@gmail.com
North Vancouver, BC V7L 1P5
Work Experience:
February 2016 to October 31, 2018
Order-in-Council Appointment as a Tribunal Member for the Employment and Assistance
Appeal Tribunal – Part-Time
Key responsibilities include:
 Become familiar with the appellant’s case and the applicable legislation and regulation
pertaining to the issues under appeal.
 Participate either in person or over the phone with the Tribunal Chair and, if necessary,
another Tribunal Member to hear the case as presented by the Ministry representative
and the appellant.
 Raise pertinent questions to clarify outstanding or unclear issues.
 Determine credibility of evidence based on the demeanor of a witness or party.
 Weigh the evidence presented orally and in writing.
 Write a draft decision which either confirms or rescinds the Ministry’s decision.
June 2015 – Present
Security Assistant – Seaspan (Vancouver Shipyards) – Part- Time
Key responsibilities include:
 Creating and maintaining administrative processes for clearing staff for Controlled
Goods and Industrial (e.g. Reliability and NATO Secret) security clearances.
 Creating and maintaining spreadsheets which track staff through the clearance process.
 Requesting credit reports, completing security references checks and analyzing
submitted applications for security-related concerns.
 Determining what security level, if any, ought to be granted for Controlled Goods.
 Eliminating security clearance backlogs.
 Liaising with federal government officials and overseas officials regarding security-
related issues such as acquiring Police Certificates from foreign jurisdictions.
 Coordinating Criminal Record Name Checks and Fingerprints for staff.
 Updating spreadsheets and KeyScan databases.
 Approving and producing security ID upgrades for staff and contractors.

2.  Educating staff/contractors on security requirements and processes.
April 1, 2011 – May 2015
Classification Specialist – Public Service Agency, Province of British Columbia
Key responsibilities include:
 Classifying included positons to ensure that a position’s responsibilities are accurately
rated against negotiated Job Evaluation Plans for staff belonging to either the British
Columbia Government Employees Union (BCGEU) or the Professional Employees Union
(PEA).
 Preparing detailed rationales for included positions when the incumbent has appealed
his or her classification level to the union.
 Providing recommendations for the level of compensation for excluded management
positions.
 Providing advice and assistance to management staff in preparing their case for
exclusion status for proposed management level positions with the BCGEU.
 Providing advice regarding succession planning and organizational design or redesign.
November 1993 – March 31, 2011
Ombudsperson Officer – Office of the Ombudsperson, Province of British Columbia
Key responsibilities include:
 Knowledge of the principles of common law, natural justice, administrative law and
administrative fairness.
 Ability to interpret and apply the relevant statutes and regulations to individual
complaint situations and ensure that an authority’s policies and practices are consistent
with the governing legislation.
 Facilitating resolution of complaints.
 Determining whether a complaint is substantiated and, if so, determining how the
authority may rectify the matter.
 Investigating complex issues and issue written decisions based on an analysis of the
available evidence.
 Researching and writing, for the Ombudsperson’s signature, reports to Cabinet,
Legislative Assembly and the public.
 Investigating systemic issues and preparing public reports.
 Acting Manager of Investigations in the Manager’s absence when required.
1987 – 1993

3. Research Officer – Provincial Health Services Authority – BC Centre for Disease Control
(BCCDC)
Key responsibilities include:
 Evaluating division/community needs with respect to the prevention and control of
disease.
 Negotiating service contracts with community groups.
 Researching the feasibility of funding proposals.
 Auditing funded agencies/contractors to ensure compliance.
 Representing the BCCDC on various boards.
 Conducting literature reviews and preparing summaries of current knowledge in the
fields under study by the Centre.
 Preparing service demand forecasts and cost projections, special reports, issue papers
and briefing notes.
 Developing a policy and procedure manual.
 Evaluating the Street Nurse Outreach Program. This was an innovative program at the
time.
 Creating and managing the provincial AIDS Resource Centre.
Education:
 Master of Public Administration – University of Victoria
 Bachelor of Arts (with distinction) – University of Victoria
References: Available upon request.