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Managerial communication unit-5

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Managerial communication unit-5

  1. 1. UNIT 5
  2. 2.  PRESENTATION SKILLS  TECHNIQUES OF PRESENTATION  TYPES OF PRESENTATION  VIDEO CONFERENCING AND FORMATS  INTERVIEW – FORMAL AND INFORMAL  INTERVIEW TECHNIQUES  COMMUNICATION ETIQUETTES.
  3. 3.  A presentation is the process of presenting a topic to an audience.  It is typically a demonstration, lecture, or speech meant to inform, persuade, or build good will.  The term can also be used for a formal or ritualized introduction or offering, as with the presentation of a debutante.
  4. 4.  Presentation skills are the skills you need in delivering effective and engaging presentations to a variety of audiences.  presentation skills cover a variety of areas such as the structure of your presentation, the design of your slides, the tone of your voice and the body language you convey
  5. 5. PLANNING  Know Your Audience  Set a Clear Goal  Create a Guide DEVELOPING  Create an Outline  Create an Impactful Story  Create the Visual Identity of Your Presentation  Design of the Slides REHEARSING  Rehearse a LOT  Non-Verbal Language  Overcome the Fear of Public Speaking
  6. 6.  Practice  Transform Nervous Energy Into Enthusiasm  Attend Other Presentations  Arrive Early  Adjust to Your Surroundings  Meet and Greet  Use Positive Visualization  Remember That Most Audiences are Sympathetic.  Take Deep Breaths.  Smile.  Exercise.  Work on Your Pauses  Don’t Try to Cover Too Much Material  Actively Engage the Audience  Be Entertaining  Admit You Don’t Have All the Answers  Use a Power Stance  Drink Water  Join Toastmasters  Don't Fight the Fear.
  7. 7.  INFORMATIVE  INSTRUCTIONAL  AROUSING  PERSUASIVE  DECISION-MAKING
  8. 8. INFORMATIVE Keep an informative presentation brief and to the point. Stick to the facts and avoid complicated information. Choose one of the following organizational structures for an informative presentation: ◦ Time ◦ Place ◦ Cause and Effect ◦ Logical Order
  9. 9. INSTRUCTIONAL  Your purpose in an instructional presentation is to give specific directions or orders. Your presentation will probably be a bit longer, because it has to cover your topic thoroughly. In an instructional presentation, your listeners should come away with new knowledge or anew skill.  Explain why the information or skill is valuable to the audience  Explain the learning objectives of the instructional program  Demonstrate the process if it involves something in which the audience will later participate using the following method  Demonstrate it first without comment  Demonstrate it again with a brief explanation  Demonstrate it a third time, step-by-step, with an explanation  Have the participants practice the skill  Provide participants the opportunity to ask questions, give, and receive feedback from you and their peers  Connect the learning to actual use  Have participants verbally state how they will use it
  10. 10. AROUSING Your purpose in an arousing presentation is to make people think about a certain problem or situation. You want to arouse the audience's emotions and intellect so that they will be receptive to your point of view. Use vivid language in an arousing presentation project sincerity and enthusiasm. Gain attention with a story that illustrates (and sometimes exaggerates) the problem Show the need to solve the problem and illustrate it with an example that is general or commonplace Describe your solution for a satisfactory resolution to the problem Compare/contrast the two worlds with the problem solved and unsolved Call the audience to action to help solve the problem Give the audience a directive that is clear, easy, and immediate
  11. 11. PERSUASIVE  Your purpose in a persuasive presentation is to convince your listeners to accept your proposal. A convincing, persuasive presentation offers a solution to a controversy, dispute, or problem. To succeed with a persuasive presentation, you must present sufficient logic, evidence, and emotion to sway the audience to your viewpoint.  Create a great introduction because a persuasive presentation introduction must accomplish the following: • Seize the audience's attention • Disclose the problem or needs that your product or service will satisfy  Tantalize the audience by describing the advantages of solving the problem or need  Create a desire for the audience to agree with you by describing exactly how your product or service with fill their real needs  Close your persuasive presentation with a call to action  Ask for the order  Ask for the decision that you want to be made  Ask for the course of action that you want to be followed
  12. 12. The four common types of videoconferencing systems in use today are  Telepresence conferencing systems,  Integrated video conference rooms,  Set-Top video conferencing systems  Desktop conferencing systems.
  13. 13.  Telepresence systems give the appearance of being present (tele- present) in an actual meeting even though the participants are geographically dispersed. Telepresence systems can either be portable (roll-about) or Immersion (room based). This type of group meeting system usually consists of a high definition codec coupled with several very large flat panel display devices and integrated hi fidelity audio. Telepresence systems generally range from $60,000 to $300,000 each, depending on the size and capabilities of the equipment.
  14. 14.  PERSONAL AND INFORMAL INTERVIEW  PERSONAL AND FORMAL INTERVIEW  PROGRESSIVE INTERVIEW  GROUP INTERVIEW
  15. 15.  These interviews can be held in a professional setting, on the worksite, at a restaurant or elsewhere. Personal in these definitions simply mean one-on-one with only one person. These are the most casual of interviews. One can expect to discuss job-related items, personal goals, discuss other personal issues and be more of a conversation than a one-way interview. This is the most relaxed interview type and will nearly always require a second meeting before any sort of firm decision is made by the hiring party. Bring your personable self and be prepared to chat more than you would expect from the formal interview.
  16. 16.  This one-on-one interview can be much different than the informal interview. This type is normally held in a closely monitored timeframe and this is the most common interview used when there are several candidates to be seen by the organization in a session. You may expect typical personal questions regarding your background and goals, but the interview will include standardized questions such as: What are your greatest weaknesses? Give me an example of your exercising decisiveness on the job without assistance from others? Dress for this interview is professional and/or can be whatever appropriate attire is needed to perform the job itself. You will be asked more questions and be giving more answers as the interviewer takes notes in most cases.
  17. 17.  In some cases, you can be expected to meet with two or more individuals in succession. This is a progressive interview. You may meet with someone from Human Resources, then with someone from the department, then with a manager.. etc.. Dress for a formal interview and bring several copies of your documents. You will want to present each participant with copies or at least offer to. Make it a point to remember the names of each person you meet with and refer to them as needed. You will indeed discuss points already covered in earlier conversations. Be prepared to refer to these conversations as needed. Make an attempt to relate to each person as an individual and not carry on the same exact conversation with each person. Try to appeal to each person as you meet them.
  18. 18.  Perhaps the most intimidating of all interview types, and sometimes referred to as a committee interview. Envision a board room, meeting room, break room or somewhere else that five or more people can meet at once. The point here is to have fun with the people while satisfying their individual curiosities about you. Relax and engage each person that addresses you directly. Remember that everyone is listening, so making eye contact with everyone is best even while you're really responding to someone in particular and focusing most of your attention on that person. Certain people may not say anything and in some cases the people will take turns asking you questions. In either case, pay attention to everyone and be courteous to all. The more relaxed you are the better.
  19. 19.  Be nice. Refrain from making any inappropriate comments or using bad language.  It is ok to disagree, and often a great way to learn, but do not make personal attacks.  Before you post, think about how you would feel when reading the words you've just written if they were directed at you.  Choose to learn about your peers. You can really get to know each other through discussions.  Choose a descriptive subject line so that everyone will know your topic.  Do not use IM language - avoid slang.  Give and take constructive criticism.  Be willing to learn, share ideas, and change
  20. 20. THANK YOU

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