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STANDARDS & 
SATISFACTION
In Morocco
In Morocco
In Morocco
In Morocco
In Morocco
In Morocco 
1/ VISA and 
work permit 
The EP can legally enter the 
country/territory and perform 
the activities stated i...
In Morocco 
2/ Arrival 
Pick Up 
The host entity will state in 
The TN form where the EP 
will be picked up/options on 
wh...
In Morocco 
3/ Departure 
Support 
The Host entity has offered in 
written format information on 
how to depart from the 
...
In Morocco
In Morocco 
4/ Job 
Description 
The Job Description executed 
by the EP has to correspond 
with the Job Description of 
t...
In Morocco 
5/ Duration 
The internship lasts from a 
minimum of 6 weeks to a 
maximum of 78 weeks from 
the first day to ...
In Morocco 
6/ Working 
Hours 
The activities related 
executing the Job Description 
are a minimum of 35 hours 
per week ...
In Morocco 
7/ First Day Of 
Work 
A representative of AIESEC 
accompanies the EP to the 
place/organisation of work on 
t...
In Morocco 
8/ Individual 
Goals 
The host entity has provided 
EP or ensured EP knows 
individual responsibility and 
goa...
In Morocco
In Morocco 
9/ Insurance 
The EP has a valid insurance 
policy to cover basic medical 
costs.
In Morocco 
10/ 
Accommodation 
The accommodation 
standard, conditions and 
costs during the internship 
correspond to th...
In Morocco 
11/ Basic Living 
Costs 
The TN form specifies if any 
financial or non-financial 
compensation would be 
prov...
In Morocco
In Morocco 
12/ AIESEC 
Purpose 
The home entity has provided 
minimum information to the 
EP about AIESEC purpose, 
inner...
In Morocco 
13/ Expectation 
Setting 
The home entity has provided 
the AIESEC standards and 
the XPP in written format to...
In Morocco 
14/ Preparation 
The home entity has provided 
with basic information 
regarding the country/territory 
of the...
In Morocco 
15/ Host Facilitated 
Learning 
The TN form has to state what 
personal development spaces 
and opportunities ...
In Morocco 
16/ Home Facilitated 
Learning 
The EP has been provided with 
information in written format on 
what personal...
In Morocco
STANDARDS SATISFACTION 
In Morocco
In Morocco 
PLAN DO 
Act Check
In Morocco 
PLAN DO 
Act Check
In Morocco
In Morocco
In Morocco 
NPS 
“Network Promoter score”
In Morocco 
www.customergauge.com
NPS is here to: 
• Control and check on the quality of what 
we are delivering. 
• To give us an overview of what our 
cus...
In Morocco
In Morocco
In Morocco
In Morocco
Standards & Satisfaction - MEC AIESEC in MOROCCO 1415
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Standards & Satisfaction - MEC AIESEC in MOROCCO 1415

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Standards & Satisfaction - MEC AIESEC in MOROCCO 1415

  1. 1. STANDARDS & SATISFACTION
  2. 2. In Morocco
  3. 3. In Morocco
  4. 4. In Morocco
  5. 5. In Morocco
  6. 6. In Morocco
  7. 7. In Morocco 1/ VISA and work permit The EP can legally enter the country/territory and perform the activities stated in the TN form. AIESEC has provided in written format all the information required to arrange for any documents, visa or work permits that may be required.
  8. 8. In Morocco 2/ Arrival Pick Up The host entity will state in The TN form where the EP will be picked up/options on where will the EP be picked up. Before realisation the Host entity has provided written information to the EP on any domestic transportation required to arrive at this point of pickup.
  9. 9. In Morocco 3/ Departure Support The Host entity has offered in written format information on how to depart from the country two weeks before the end of the internship.
  10. 10. In Morocco
  11. 11. In Morocco 4/ Job Description The Job Description executed by the EP has to correspond with the Job Description of the TN form.
  12. 12. In Morocco 5/ Duration The internship lasts from a minimum of 6 weeks to a maximum of 78 weeks from the first day to the last day of the internship.
  13. 13. In Morocco 6/ Working Hours The activities related executing the Job Description are a minimum of 35 hours per week for GIP and 25 hours per week for GCDP.
  14. 14. In Morocco 7/ First Day Of Work A representative of AIESEC accompanies the EP to the place/organisation of work on the first day of the internship.
  15. 15. In Morocco 8/ Individual Goals The host entity has provided EP or ensured EP knows individual responsibility and goals in a written format latest one week after the start of the internship, and the EP acknowledges to have received, understood and accepted it.
  16. 16. In Morocco
  17. 17. In Morocco 9/ Insurance The EP has a valid insurance policy to cover basic medical costs.
  18. 18. In Morocco 10/ Accommodation The accommodation standard, conditions and costs during the internship correspond to the information provided on the TN form. AIESEC arranges this accommodation for the EP.
  19. 19. In Morocco 11/ Basic Living Costs The TN form specifies if any financial or non-financial compensation would be provided during the internship.
  20. 20. In Morocco
  21. 21. In Morocco 12/ AIESEC Purpose The home entity has provided minimum information to the EP about AIESEC purpose, inner and outer journey and role of exchange in it, in a written format.
  22. 22. In Morocco 13/ Expectation Setting The home entity has provided the AIESEC standards and the XPP in written format to the EP who acknowledges in a written format to have received, understood and accepted them.
  23. 23. In Morocco 14/ Preparation The home entity has provided with basic information regarding the country/territory of their internship in a written format including as a minimum information on culture, political situation, safety, living standards, home and host contacts (phone number and email)
  24. 24. In Morocco 15/ Host Facilitated Learning The TN form has to state what personal development spaces and opportunities are offered by AIESEC before, during and after the internship. The delivered spaces have to correspond with the TN form. As a minimum standard host entity must offer one facilitated space on leadership development of EP due to the internship
  25. 25. In Morocco 16/ Home Facilitated Learning The EP has been provided with information in written format on what personal development spaces and opportunities are offered by the home entity before, during and after the internship. The delivered spaces have to correspond with the information provided. As a minimum standard home entity must offer one facilitated
  26. 26. In Morocco
  27. 27. STANDARDS SATISFACTION In Morocco
  28. 28. In Morocco PLAN DO Act Check
  29. 29. In Morocco PLAN DO Act Check
  30. 30. In Morocco
  31. 31. In Morocco
  32. 32. In Morocco NPS “Network Promoter score”
  33. 33. In Morocco www.customergauge.com
  34. 34. NPS is here to: • Control and check on the quality of what we are delivering. • To give us an overview of what our customers think about what we deliver. • To show us what we need to improve in term of delivery. • The most important to be filled as it is our responsibility to make sure that our customers filled the NPS surveys. In Morocco
  35. 35. In Morocco
  36. 36. In Morocco
  37. 37. In Morocco
  38. 38. In Morocco

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