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Chapter 8 Attitude Change and  Interactive Communications
Changing Attitudes Through Communication ,[object Object],[object Object],Reciprocity Scarcity Authority Consistency Liking Consensus
Changing Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Scarcity—BMW
Scarcity—BMW
Model as Authority in Ad
Product/Brand as Authority in Ad
Changing Attitudes ,[object Object],[object Object],[object Object],[object Object]
Consistency—Still Shaving Like a Man?
Commitment—Wild Animal Protection
Commitment—FedEx
Commitment—FedEx
Liking—BMW
Liking—Perrier
Consensus
Assignment ,[object Object],[object Object]
Tactical Communications Options ,[object Object],[object Object],[object Object],[object Object]
Traditional Communication Model ,[object Object],Figure 8.1
Interactive Communications ,[object Object],[object Object]
Interactive Communications ,[object Object],[object Object],[object Object]
Uses and Gratifications Theory ,[object Object],[object Object],[object Object],[object Object]
Updated Communications Model ,[object Object],Figure 8.2
New Message Formats ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Source ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Source Credibility ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],What cues does this Lipitor ad use to show source credibility?
Source Credibility ,[object Object],[object Object],[object Object],[object Object]
One- versus Two-Sided Arguments ,[object Object],[object Object],[object Object],[object Object],[object Object]
One- vs. Two-sided Arguments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Two-Sided Message in Ad
Two-Sided Message in Ad
Oral-B presents a two-sided message.  Tells you that your teeth won’t be three times healthier, but they will be a lot healthier, with less plaque due to the micro-textured bristles.
 
 
Sleeper Effect ,[object Object],[object Object],[object Object],恒源祥 Heng Yuan Xiang http://www.youtube.com/watch?v=vbs-wK28VMw
Source Biases ,[object Object],[object Object],[object Object]
Hype versus Buzz ,[object Object],[object Object],Table 8.1 Credibility Skepticism Authentic Fake Grass-roots Corporate Covert Overt Word-of-mouth Advertising Buzz Hype
Hype versus Buzz (cont.) ,[object Object],[object Object],[object Object],[object Object]
Source Attractiveness ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ What Is Beautiful  Is Good” ,[object Object],[object Object],[object Object],[object Object],[object Object]
Nicole Kidman's Chanel No. 5 ,[object Object],[object Object]
Star Power ,[object Object],[object Object],[object Object],[object Object]
Star Power ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Star Power ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Star Power ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Star Power ,[object Object],[object Object],[object Object],[object Object]
 
 
 
Star Power ,[object Object]
 
Nonhuman Endorsers ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
The Message (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sending the Message ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ross's Accent Scenes ,[object Object]
Dual Component of Brand Attitudes Figure 8.3
Vividness ,[object Object],[object Object]
Vividness ,[object Object],[object Object],[object Object],[object Object],[object Object]
Comparative Advertising ,[object Object],[object Object],[object Object],[object Object],[object Object]
Two-Factor Theory ,[object Object],[object Object],[object Object],[object Object],Figure 8.4
Constructing the Argument ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emotional versus Rational Appeals ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sex Appeals ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
Humorous Appeals ,[object Object],[object Object],[object Object],[object Object]
Humorous Appeals (cont.) ,[object Object],[object Object],[object Object],[object Object]
 
Fear Appeals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fear Appeals ,[object Object],[object Object],[object Object]
Uses mild fear appeal to promote tooth brushing.
This ad uses both emotion (sadness) and fear (that one’s child, friend sibling may be killed) to argue for gun control.
[object Object],[object Object]
Message As Art Form ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Metaphor
Metaphor
Metaphor
Simile ,[object Object],[object Object]
Simile
 
Resonance
Resonance
Examples of Advertising Resonance Table 8.3 Pepsi bottle cap lying on the sand “ This Year, Hit the Beach Topless” Pepsi Woman’s dress bunched up on her back due to static “ Is There Something Creeping Up Behind You?” Bounce fabric softener Man holding a shock absorber “ Out Lifetime Guarantee May Come as a Shock” Toyota auto parts Chocolate kisses with hotel names underneath each “ This Year, We’re Unwrapping Suites by the Dozen” Embassy Suites Visual Headline Product
Elaboration Likelihood Model (ELM) of Persuasion ,[object Object],Figure 8.5
Support for the ELM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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ADV319 - ch 8

Editor's Notes

  1. http://www.travelzoo.com/