Personal Information
Entreprise/Lieu de travail
Lyon France
Secteur d’activité
Consulting / Advisory
Site Web
www.cepheusgroup.com
À propos
Technology Service Management Consultants
CEPHEUS Group is a company specialised in Strategic Service Management that assists large and medium size businesses to differentiate their service offerings and add more value for their customers through field services, support centres, professional services and sales organisations.
CEPHEUS Group develops and tests innovative service management tools and methodologies in conjunction with a world-wide network of customers; assisting them to innovate and identify successful business strategies and best practices through facilitated experience sharing.
CEPHEUS Group's approach is collaborative and driven by transfer of knowledge, methodologi
Mots-clés
customer service
sav
consultant
training
service management
Tout plus
Présentations
(1)Personal Information
Entreprise/Lieu de travail
Lyon France
Secteur d’activité
Consulting / Advisory
Site Web
www.cepheusgroup.com
À propos
Technology Service Management Consultants
CEPHEUS Group is a company specialised in Strategic Service Management that assists large and medium size businesses to differentiate their service offerings and add more value for their customers through field services, support centres, professional services and sales organisations.
CEPHEUS Group develops and tests innovative service management tools and methodologies in conjunction with a world-wide network of customers; assisting them to innovate and identify successful business strategies and best practices through facilitated experience sharing.
CEPHEUS Group's approach is collaborative and driven by transfer of knowledge, methodologi
Mots-clés
customer service
sav
consultant
training
service management
Tout plus