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Chapter 6 Business applications of information systems
Topics ,[object Object],[object Object],[object Object]
Operations information systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of operational systems ,[object Object],[object Object],[object Object]
Transaction processing systems (TPS) ,[object Object],[object Object],[object Object]
Figure 6.1  Key elements of a transaction processing system
Figure 6.2  Network architecture for a retail transaction processing system
Transaction processing systems (TPS) (Continued) ,[object Object],[object Object]
Transaction processing systems (TPS) (Continued) ,[object Object],[object Object],[object Object]
Transaction processing systems (TPS) (Continued) ,[object Object],[object Object],[object Object]
Office Automation Systems (OAS) ,[object Object],[object Object],[object Object]
Office Automation Systems (OAS) (Continued) ,[object Object],[object Object],[object Object]
Office Automation Systems (OAS) (Continued) ,[object Object],[object Object],[object Object]
Different applications of  collaborative systems
Main groupware functions
Figure 6.3  Universal inbox of Novell Groupwise groupware product
Figure 6.4   E-mail notification of requisition approval  Source:  Chaffey (2004);  with permission of Tranmit.
Document imaging processing (DIP) ,[object Object],[object Object],[object Object]
Document imaging processing (DIP) (Continued) ,[object Object],[object Object]
Figure 6.5  Components of a document image processing system
Figure 6.6   Document management software for reconciling supplier invoice with purchase order data Source:  Chaffey (2004).
Electronic document management system (EDMS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Workflow management system  (WFMS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Workflow management system  (WFMS) (Continued) ,[object Object]
Figure 6.7   Example of a workflow application from Staffware Source:  Stuffware.
Process control system (PCS) ,[object Object],[object Object],[object Object]
Figure 6.10  Simplified flow process chart for a production management system
Topics ,[object Object],[object Object],[object Object]
Management information systems ,[object Object],[object Object],[object Object],[object Object]
Decision types ,[object Object],[object Object],[object Object]
Figure 6.12  Classification of decisions by decision type and their relation to different types of system
Decision Support System (DSS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Decision Support System (DSS) (Continued) ,[object Object],[object Object],[object Object]
Expert systems  ,[object Object],[object Object],[object Object],[object Object]
Expert systems (Continued)  ,[object Object],[object Object],[object Object],[object Object]
Figure 6.13  Components of an expert system
Information reporting system (IRS) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Executive Information System (EIS) ,[object Object],[object Object],[object Object]
Executive Information System (EIS) ,[object Object],[object Object],[object Object],[object Object]
Executive Information System (EIS) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Executive Information System (EIS) (Continued) ,[object Object],[object Object],[object Object]
Executive Information System (EIS) (Continued) ,[object Object],[object Object],[object Object]
Data warehouses and data marts ,[object Object],[object Object]
Data warehouses and data marts ,[object Object],[object Object],[object Object]
Figure 6.14  Data warehouse architecture
Figure 6.15  Example of multidimensional data cube for vehicle sales
Data mining ,[object Object],[object Object],[object Object]
Functional and departmental applications ,[object Object],[object Object],[object Object],[object Object],[object Object]
Topics ,[object Object],[object Object],[object Object]
Procurement ,[object Object]
Figure 6.18  Key procurement activities within an organisation Source:  Chaffey (2004).
Figure 6.19  Use of different information systems for different aspects of the fulfilment cycle Source:  Chaffey (2004).
Human resource management ,[object Object],[object Object]
Marketing ,[object Object],[object Object],[object Object],[object Object]
Accounting information systems ,[object Object],[object Object],[object Object]
Figure 6.21  Modules of a standard accounting system, plus additional purchasing, sales order processing and payroll modules

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Bis Chapter6

  • 1. Chapter 6 Business applications of information systems
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Figure 6.1 Key elements of a transaction processing system
  • 7. Figure 6.2 Network architecture for a retail transaction processing system
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Different applications of collaborative systems
  • 16. Figure 6.3 Universal inbox of Novell Groupwise groupware product
  • 17. Figure 6.4 E-mail notification of requisition approval Source: Chaffey (2004); with permission of Tranmit.
  • 18.
  • 19.
  • 20. Figure 6.5 Components of a document image processing system
  • 21. Figure 6.6 Document management software for reconciling supplier invoice with purchase order data Source: Chaffey (2004).
  • 22.
  • 23.
  • 24.
  • 25. Figure 6.7 Example of a workflow application from Staffware Source: Stuffware.
  • 26.
  • 27. Figure 6.10 Simplified flow process chart for a production management system
  • 28.
  • 29.
  • 30.
  • 31. Figure 6.12 Classification of decisions by decision type and their relation to different types of system
  • 32.
  • 33.
  • 34.
  • 35.
  • 36. Figure 6.13 Components of an expert system
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45. Figure 6.14 Data warehouse architecture
  • 46. Figure 6.15 Example of multidimensional data cube for vehicle sales
  • 47.
  • 48.
  • 49.
  • 50.
  • 51. Figure 6.18 Key procurement activities within an organisation Source: Chaffey (2004).
  • 52. Figure 6.19 Use of different information systems for different aspects of the fulfilment cycle Source: Chaffey (2004).
  • 53.
  • 54.
  • 55.
  • 56. Figure 6.21 Modules of a standard accounting system, plus additional purchasing, sales order processing and payroll modules