operation management

What Would You Do? ,[object Object],[object Object],[object Object],[object Object]

Learning Objectives: What is Management? ,[object Object],[object Object],[object Object]

Management is … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Meta-analysis ,[object Object],[object Object]

What Really Works Meta-Analysis

Management Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Making Things Happen ,[object Object],[object Object],[object Object],[object Object]

Meeting the Competition ,[object Object],[object Object],[object Object],[object Object]

Organizing People, Projects, and Processes ,[object Object],[object Object]

Learning Objectives: What Do Managers Do? ,[object Object],[object Object],[object Object]

Kinds of Managers ,[object Object],[object Object],[object Object],[object Object]

Top Managers ,[object Object],[object Object],[object Object],[object Object],[object Object]

Middle Managers ,[object Object],[object Object],[object Object],[object Object],[object Object]

First-Line Managers ,[object Object],[object Object],[object Object],[object Object]

Team Leaders ,[object Object],[object Object],[object Object],[object Object]

Managerial Roles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from Exhibit 1.3

Learning Objectives: What Does It Take to Be a Manager? ,[object Object],[object Object],[object Object],[object Object]

What Companies Look for in Managers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Relative Importance of Managerial Skills to Different Managerial Jobs Exhibit 1.4

Mistakes Managers Make ,[object Object],[object Object],[object Object],[object Object],[object Object]

First-Year Management Transition ,[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from Exhibit 1.6

First-Year Management Transition ,[object Object],[object Object],[object Object],[object Object],Adapted from Exhibit 1.6

The Transition to Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Learning Objectives: Why Management Matters ,[object Object],[object Object]

Competitive Advantage Through People: Management Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from Exhibit 1.7

What Really Happened ,[object Object],[object Object],[object Object],[object Object]

operation management

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