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Building and Delivering
the Presentation
12 Magic Slides
      Represents the content, flow and messaging for what
      the investor is used to seeing/hearing
      Serves as the proxy for the business, not a bunch of
      slides to hide behind or to merely persuade the investor
      Focuses your communication on the most important
      merits of the business for the investor to consider
      Demonstrates your understanding of the business and
      your ability to be a thoughtful/rational thinker
      Gets you an internal champion who will get you to the
      second meeting and/or to due diligence


© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Preparation
  What?
     • Develop a few communication tools that will set-up and guide the
       creation of the 12 Magic Slides
  Why?
     • Immediately positions your company at the very beginning of the
       presentation
     • Pulls the audience into your world and motivates them to want to
       hear more
     • Signals to the audience that you know your business
  Where?
     • Right at the beginning either during the title slide or slide one
     • You have 2 slides/10 words to get their attention or the meeting
       is over
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
The Tool Kit
      The One Liner
         • 5-10 word line that crisply articulates the business
         • Place in the title slide under your company name/logo
      The Elevator Pitch
         • 2-3 sentences that defines the market, customer,
           problem/solution and uniqueness of the business
         • Place on slide one (ideally displayed as succinct bullets with
           an illustrative graphic)
      The Story
         • :60 second true event that establishes you and your team’s
           deep, personal understanding of the customer and
           connection to their problem
         • Use as voice over either during the title slide or slide one
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
The One Liner (not a tag line)
       Framework (different ways to structure the line)
         • “[Name] enables customers/end users to do X.”
         • “[Name] is the Company X of the Y business.”
       Examples
         • “We Networks Networks” (Cisco)
         • “The World’s Information in One Click” (Google)
         • “The Computer for Everyone Else” (Apple)



© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
The Elevator Pitch
      Framework
         • What market are you in?
         • What urgent problem are you solving?
         • What is the size of the opportunity?
         • Why will you win (differentiation, barriers to entry,
           unfair advantage)?
         • Where is the validation (customers, investors, etc.)?



© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
The Elevator Pitch
Diamond develops proprietary thin film diamond
products and equipment that dramatically improve heat
dissipation on microprocessors, solving one of the
highest priority pain points in the industry.
We address growing markets that will exceed $1.5B by
2006 and will become the dominant supplier with the
best team having the most comprehensive patent
position in the industry. Intel is our largest current
investor, and we are actively engaged with other top
target customers and partners who provide very strong
references.

© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
The Story
       Framework
         •     Make it personal, compelling and memorable
         •     Why is what your company does important?
         •     How do you know it?
         •     What evidence/anecdote proves it?
       Examples
         • Situations of ugly moments or unexpected delights
         • Scenarios that have occurred in your career that inspire you and
           the company to create the solution
         • Circumstances where you designed/implemented a solution
           similar solution only to find key pieces of the execution woefully
           lacking or all together missing

© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Introductions

       Begin by introducing your team
          • :30 seconds or less
          • Save team detail for later
       Mention any common links
          • Referral sources, other relevant contacts




© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Title Slide

       Name of your firm
       Date
       Name of investor firm
       Appropriate graphics (logo, etc.)
       The one liner
       Optional: How much money is being sought
       for this round?

© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
April 2002
                                                        Seeking $5M
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 1: Overview

      Two to five high level bullets
      Refer to key points to keep attention for the
      rest of the presentation (your elevator pitch)
      If you don’t get their attention here, you won’t
      get their check later




© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Making Business eCommerce a Reality




                     Automate financial processes and operations
                     Drive transaction cost efficiencies
                     IT Managers of Fortune 100 companies rank this as among
                     the top five areas to invest in over the next five years
                     Beta agreements have been signed by three Fortune 100
                     companies.
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Channel-wide Collaboration
• Time & project management
  solution for PSOs
• Web based market segment                                                                               London
  projected to be 3B
• 60 customer; growing
  30% per quarter




                                                      New York

 © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 2: The Problem
      Compelling problem(s) to be solved
         • What’s the pain? – revenues, costs, time, market
           reach
         • Faster, better, smaller, etc. are solutions, not
           problems
      Best to include validating quotes
         • Customers are best
         • Analysts when applicable
      So what?
      Problem must suggest a large market
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Corporate Data isn’t Safe



                                                       *Billions Lost Annually $70K
                                                              Fake Payables


                                                                                     Deleted40%
                                                                                      *Up to Chart
                                                                                      of Accounts
                                                                                     wasted it time
                                                                                                             $100K

                                                         “Our margins depend
                                                          on a secure Vendor
                                                                Fake platform.”                         $3.7M
                                                         - Sam Hein, VPO XYZ Airlines




© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
                                                                                                        * IDG Group Study
Slide 3: The Solution
      Describe your business
         • Product or service
      Compelling benefits
         • “Must-haves”                                not “nice-to-haves”
      Defining graphic
         • Illustrating your product or service
      Hooked?
         • If you haven’t set the hook by now, you are dead!

© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Solution

Intrusion Detection
Access Control
Easy Integration




  © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 4: Opportunity and Market
      Market details
         • Size and growth rate for five years
         • Focus on your segment(s) of the target market
      $100M+ run rate opportunity in five years?
      Demonstrate defensible % of market share
         • Why you won’t get squashed
      A graph format works well

© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 5: Technology
       Translate key points from business to technical
       domain
          • Show how customers and partners fit in, if possible
       Best to use animated graphics
          • Before and after diagrams often work well
       Concentrate on essential value proposition!!
          • Talk to important but peripheral issues and details, avoid
            clutter
       Address “invent vs. integrate” issues
          • Show that you will invent only uniquely competitive elements
          • Show incremental development path that reduces risk, if
            possible
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
>>> Technology

                                                                                   EXECUTE
                                                    ANALYZE                                                       OPTIMIZE
                                                                                       PLAN


                                                                     Enterprise Portal Integration




                                                                                                                                      Customer Mgmt
    Inventory                                                                                                                                         Web Store
                                                                         Business Applications
                    Supply Chain




   Fulfillment                                                                                                                                        Call Center
                                   XML               Analytics              Rules              Planning             Workflow   XML
 Warehousing                                          Engine                Engine              Engine               Engine                           Email

                                    EDI                                    Platform Framework
  Distribution                                                                                                                 EDI                    Direct Mail
                                                                        J2EE Application Server
Manufacturing                                                                                                                                         Field Service
                                   ODBC                                     Relational Metadata                                ODBC
    Logistics                                                                                                                                         Point of Sale
                                                              IT Infrastructure: Hosted or in-house
 Procurement                                                                                                                                          SFA




                                                                                      Data
                                                                                      Flow
                 © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Technology Overview




© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 6:
Unique Competitive Advantages
      Team, relationships, intellectual property,
      new insights, domain expertise
      Are they yours alone?
      Will they provide a 10X+ advantage?
      How long will they last?
      What will it take to overcome them?
      Why will customers care?



© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Unique Competitive Advantages

Team has strong background in key technical areas
 CEO, Chuck Smith, 5 years of speech systems experience at Nuance
 VP Engineering, Dave Johnson, built enterprise software products for TenFold
 Team has nearly 20 years collective experience in computer telephony

Partnerships in place with dominant market players
 Speech Technology – Nuance and Speechworks
 Voice Portals – TellMe and BeVocal
 Authorization Software – Netegrity and RSA Security
 Provisioning and Management – BMC and M-Tech

Patenting innovations in technology and applications
 Voiceprint store & forward from PC – voiceprinting on internet from standard PC
 Voiceprint store & forward from IVR – allows bolt-on rather than re-write
 Several other patentable innovations coming


      © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Competitive Advantage
                                                                                                          Next Generation
                                                                                                                PSA

 Strategic
Management
 Capability

                                                                               •       2000 V3.1 – Global Enhancements

                                                                •       1999 Connected Service Chain

                                                  •       1998 Resource Management
1st Generation
      PSA

                                                          Global & Collaborative
  © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 7: Competitive Landscape
      Discuss current and potential competitors
         • Demonstrate knowledge of the landscape
         • The answer “no competition”   red flag no market
      Provide framework to differentiate
         • Use customer-centric attributes and dimensions
         • Reinforce your unique competitive advantages
      Upper right quadrant graphic?
         • VCs see ‘em everyday – risk of being cliché
      Quote prospective customers
         • What do they say about your competitors?
         • Why would they rather buy from you?
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Competitive Advantage

                                    Product GA                           Production                     Highly Scalable   >$10 per
                                                                         Customers                       Architecture     IP-DSO

            Acme


        Company A


        Company B


        Company C

        Company D


        Company E


        Company F


    © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 8: Go to Market Strategy
      Who are the key players?
         • Profile the customer
         • Discuss critical partner relationships (current and future)
         • Describe who (in/out-house) sells your product or service
      How and what do customers buy?
         • Discuss high level pricing (e.g., annuity or one fee)
         • Describe what the customer will get (today and beyond)
      Marketing and sales plan
         • Explain value chain and sales cycle
         • Compare and contrast to other firms
      Graphics work well
      Emphasize external validation
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Go To Market Strategy

Today
                                               Distributors
                                               6 US                                                         MID-
                                               10 European
         INDIRECT SALES
                                               2 Asian                                                     MARKET
               18%                             Strategic Partners
                                               IBM




               82%
                                                                                                           F1000
                                                      DIRECT SALES

   © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
                                                                                                           $4B Market
Go To Market Strategy
                                             Distributors
Tomorrow                                     Sirrius
                                             AvNet
                                             Support Net                                                   MID-
                                             Strategic Partners
     INDIRECT SALES
                                             IBM              Symantec                                    MARKET
                                             ISS              Tripwire
              50%
                                             Independent
                                             Software Vendors
                                             JD Edwards
                                             SAP Infinium
              50%
                                                                                                          F1000
                                                     DIRECT SALES

  © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
                                                                                                          $4B Market
Slide 9: Financial Roadmap
      Provide high level 5 year projections
         • Revenues and expenses by major categories
         • Pretax profit (loss), cash flow from operations, capital
           requirements
      Highlight milestone targets
         •     First revenues
         •     Cash-flow positive
         •     Tangible competitive barriers (customers, IP, etc.)
         •     $100M/yr run rate in year 5 is cliché, but expected
      Prepare “hip pocket” detail slides
         • Best for a second meeting, but produce if requested

© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Financial Overview
                                                  2002      2003                                  2004               2005      2006
  Revenues ($K)                                    $1,500   $7,000                               $25,000            $60,000   $105,000
  Expenses ($K)                                    $2,500 $10,000                                $24,000            $49,000    $79,000
  Profit ($K)                                     ($1,000) ($3,000)                               $1,000            $11,000    $26,000
  Investment ($K)                                  $5,000   $5,000
  Headcount                                            15        60                                           150       300        450
  Customers                                             5        20                                            50       150        250


Investment Sought
$5M Series A: Now
$5M Series B: 12-18 months after Series A


Use of Proceeds
Get product into Beta/GA, implement with 1-3 beta customers
Build solid pipeline, sign initial partnership deals
Stage scaling of Sales / Prof Serv / Engineering / G&A

      © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Future Timeline                                                                                 March        Begin Marketing
                                                                                                  2003         Efforts for AEDI

                                                                             January                      Complete identification
                                                                              2003                        of management team


                                                  December                             Begin strategic product
                                                    2002                               development

                    August                     Elevate marketing of DD
                     2002                      to achieve sales goals

July
2002            Close A-round
  © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
What’s Behind the Financial
Slide?
      Deep understanding of the business model
      Be prepared to discuss key assumptions
         • Revenue analysis – market penetration and timing
                        Top-down (supportable percentages)
                        Bottom-up (pipeline, revenue by customers, validation)
         • Expense analysis
                        Validate with comparable companies, as available
       • Other (capital equipment, A/R & A/P turnover,
         etc.)
      Detailed proforma backup (P&L, cash flow, balance
      sheet, use of proceeds & headcount)
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 10: The Team
      Previous relevant accomplishments
         • Include academic credentials
      How does this team work together?
      Be honest - who’s missing?
         • Discuss your hiring plan to fill key slots
      Relate to unique competitive advantages
      Emphasize what YOU bring to the table
         • The CEO is the most critical team member
         • Demonstrate your competence through your presentation


© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Management Team

Chuck Smith, CEO
   9 years enterprise systems expertise – IBM
   10 years call center systems expertise – ROLM/IBM and Tandem
   5 years speech solutions expertise – Nuance
   BS Mathematics, Loyola University, Los Angeles
Dave Johnson, VP Engineering
   6 years telecom & imbedded systems expertise – Tanner
   6 years enterprise software integration expertise – TenFold
   BS Engineering, CalTech
Herman Lewis, VP Sales
   20 years of sales success in Call Center market – Teknekron and Teloquent
   Sales process expert with 8 years sales management experience
   BA Philosophy, Bloomfield College, NJ
Board of Directors
   Mike Baker, Chairman of Blue Note Software
   Bruce Davidson, retired VP Sales, Nuance
   Charlie Clay , board member SRI
    © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 11: Current Status
      Highlight milestones achieved to date
      What have you already accomplished with
      other investors’ money?
         • Investors like to see efficient, productive use of
           resources
      Historical timeline format can be useful
      Emphasize where you go from here
         • Show you are in position for some key next steps


© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Current Status

Launched: January 2001, angel funding

Product Status                                                                                                            prospects
  Password Reset announced 5/01, available 9/01
                                                                                                               Wells Fargo     Password Reset
  Confirmed Caller announced 2/02, available 4/02
                                                                                                               US Bank         Password Reset
  Voice Secure Web – prototype available                                                                       Hewitt          Password Reset
                                                                                                               Visa            Password Reset
Customer Status
  Hartford Life – Password Reset 9/01                                                                          E*TRADE         Confirmed Caller

  Bank of America – Password Reset 1/02                                                                        GE Card         Confirmed Caller
                                                                                                               Services


Partnerships complete and functional
  Nuance and Speechworks both contributing funding
  Netegrity, RSA Security and BMC

Seed team effective and efficient
       © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
Slide 12: Summary
      Summarize your three strongest points
         • Have these distilled down to memorable sound bites
         • Highlight synergies with prospective investor (portfolio, GP
           background, domain expertise, etc.)
      Solicit feedback
         • Identify and address concerns
      Call to action
         • Ask about the process, and what it takes to do a deal
      Next steps
         • Determine conditions for second meeting
         • Set up follow-up meeting, if possible
© 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
summary


Great opportunity to impact security market
   Voiceprints are best authentication approach
   Proprietary advantages in place


Proven team and initial results
   Delivering products to paying customers
   Established partnerships with market leaders


Seeking support to capture the opportunity
   Financing
   Building management team


 © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.

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Slide deck example

  • 2. 12 Magic Slides Represents the content, flow and messaging for what the investor is used to seeing/hearing Serves as the proxy for the business, not a bunch of slides to hide behind or to merely persuade the investor Focuses your communication on the most important merits of the business for the investor to consider Demonstrates your understanding of the business and your ability to be a thoughtful/rational thinker Gets you an internal champion who will get you to the second meeting and/or to due diligence © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 3. Preparation What? • Develop a few communication tools that will set-up and guide the creation of the 12 Magic Slides Why? • Immediately positions your company at the very beginning of the presentation • Pulls the audience into your world and motivates them to want to hear more • Signals to the audience that you know your business Where? • Right at the beginning either during the title slide or slide one • You have 2 slides/10 words to get their attention or the meeting is over © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 4. The Tool Kit The One Liner • 5-10 word line that crisply articulates the business • Place in the title slide under your company name/logo The Elevator Pitch • 2-3 sentences that defines the market, customer, problem/solution and uniqueness of the business • Place on slide one (ideally displayed as succinct bullets with an illustrative graphic) The Story • :60 second true event that establishes you and your team’s deep, personal understanding of the customer and connection to their problem • Use as voice over either during the title slide or slide one © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 5. The One Liner (not a tag line) Framework (different ways to structure the line) • “[Name] enables customers/end users to do X.” • “[Name] is the Company X of the Y business.” Examples • “We Networks Networks” (Cisco) • “The World’s Information in One Click” (Google) • “The Computer for Everyone Else” (Apple) © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 6. The Elevator Pitch Framework • What market are you in? • What urgent problem are you solving? • What is the size of the opportunity? • Why will you win (differentiation, barriers to entry, unfair advantage)? • Where is the validation (customers, investors, etc.)? © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 7. The Elevator Pitch Diamond develops proprietary thin film diamond products and equipment that dramatically improve heat dissipation on microprocessors, solving one of the highest priority pain points in the industry. We address growing markets that will exceed $1.5B by 2006 and will become the dominant supplier with the best team having the most comprehensive patent position in the industry. Intel is our largest current investor, and we are actively engaged with other top target customers and partners who provide very strong references. © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 8. The Story Framework • Make it personal, compelling and memorable • Why is what your company does important? • How do you know it? • What evidence/anecdote proves it? Examples • Situations of ugly moments or unexpected delights • Scenarios that have occurred in your career that inspire you and the company to create the solution • Circumstances where you designed/implemented a solution similar solution only to find key pieces of the execution woefully lacking or all together missing © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 9. Introductions Begin by introducing your team • :30 seconds or less • Save team detail for later Mention any common links • Referral sources, other relevant contacts © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 10. Title Slide Name of your firm Date Name of investor firm Appropriate graphics (logo, etc.) The one liner Optional: How much money is being sought for this round? © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 11. April 2002 Seeking $5M © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 12. Slide 1: Overview Two to five high level bullets Refer to key points to keep attention for the rest of the presentation (your elevator pitch) If you don’t get their attention here, you won’t get their check later © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 13. Making Business eCommerce a Reality Automate financial processes and operations Drive transaction cost efficiencies IT Managers of Fortune 100 companies rank this as among the top five areas to invest in over the next five years Beta agreements have been signed by three Fortune 100 companies. © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 14. Channel-wide Collaboration • Time & project management solution for PSOs • Web based market segment London projected to be 3B • 60 customer; growing 30% per quarter New York © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 15. Slide 2: The Problem Compelling problem(s) to be solved • What’s the pain? – revenues, costs, time, market reach • Faster, better, smaller, etc. are solutions, not problems Best to include validating quotes • Customers are best • Analysts when applicable So what? Problem must suggest a large market © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 16. Corporate Data isn’t Safe *Billions Lost Annually $70K Fake Payables Deleted40% *Up to Chart of Accounts wasted it time $100K “Our margins depend on a secure Vendor Fake platform.” $3.7M - Sam Hein, VPO XYZ Airlines © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities. * IDG Group Study
  • 17. Slide 3: The Solution Describe your business • Product or service Compelling benefits • “Must-haves” not “nice-to-haves” Defining graphic • Illustrating your product or service Hooked? • If you haven’t set the hook by now, you are dead! © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 18. Solution Intrusion Detection Access Control Easy Integration © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 19. Slide 4: Opportunity and Market Market details • Size and growth rate for five years • Focus on your segment(s) of the target market $100M+ run rate opportunity in five years? Demonstrate defensible % of market share • Why you won’t get squashed A graph format works well © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 20. © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 21. Slide 5: Technology Translate key points from business to technical domain • Show how customers and partners fit in, if possible Best to use animated graphics • Before and after diagrams often work well Concentrate on essential value proposition!! • Talk to important but peripheral issues and details, avoid clutter Address “invent vs. integrate” issues • Show that you will invent only uniquely competitive elements • Show incremental development path that reduces risk, if possible © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 22. >>> Technology EXECUTE ANALYZE OPTIMIZE PLAN Enterprise Portal Integration Customer Mgmt Inventory Web Store Business Applications Supply Chain Fulfillment Call Center XML Analytics Rules Planning Workflow XML Warehousing Engine Engine Engine Engine Email EDI Platform Framework Distribution EDI Direct Mail J2EE Application Server Manufacturing Field Service ODBC Relational Metadata ODBC Logistics Point of Sale IT Infrastructure: Hosted or in-house Procurement SFA Data Flow © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 23. Technology Overview © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 24. Slide 6: Unique Competitive Advantages Team, relationships, intellectual property, new insights, domain expertise Are they yours alone? Will they provide a 10X+ advantage? How long will they last? What will it take to overcome them? Why will customers care? © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 25. Unique Competitive Advantages Team has strong background in key technical areas CEO, Chuck Smith, 5 years of speech systems experience at Nuance VP Engineering, Dave Johnson, built enterprise software products for TenFold Team has nearly 20 years collective experience in computer telephony Partnerships in place with dominant market players Speech Technology – Nuance and Speechworks Voice Portals – TellMe and BeVocal Authorization Software – Netegrity and RSA Security Provisioning and Management – BMC and M-Tech Patenting innovations in technology and applications Voiceprint store & forward from PC – voiceprinting on internet from standard PC Voiceprint store & forward from IVR – allows bolt-on rather than re-write Several other patentable innovations coming © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 26. Competitive Advantage Next Generation PSA Strategic Management Capability • 2000 V3.1 – Global Enhancements • 1999 Connected Service Chain • 1998 Resource Management 1st Generation PSA Global & Collaborative © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 27. Slide 7: Competitive Landscape Discuss current and potential competitors • Demonstrate knowledge of the landscape • The answer “no competition” red flag no market Provide framework to differentiate • Use customer-centric attributes and dimensions • Reinforce your unique competitive advantages Upper right quadrant graphic? • VCs see ‘em everyday – risk of being cliché Quote prospective customers • What do they say about your competitors? • Why would they rather buy from you? © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 28. Competitive Advantage Product GA Production Highly Scalable >$10 per Customers Architecture IP-DSO Acme Company A Company B Company C Company D Company E Company F © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 29. Slide 8: Go to Market Strategy Who are the key players? • Profile the customer • Discuss critical partner relationships (current and future) • Describe who (in/out-house) sells your product or service How and what do customers buy? • Discuss high level pricing (e.g., annuity or one fee) • Describe what the customer will get (today and beyond) Marketing and sales plan • Explain value chain and sales cycle • Compare and contrast to other firms Graphics work well Emphasize external validation © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 30. Go To Market Strategy Today Distributors 6 US MID- 10 European INDIRECT SALES 2 Asian MARKET 18% Strategic Partners IBM 82% F1000 DIRECT SALES © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities. $4B Market
  • 31. Go To Market Strategy Distributors Tomorrow Sirrius AvNet Support Net MID- Strategic Partners INDIRECT SALES IBM Symantec MARKET ISS Tripwire 50% Independent Software Vendors JD Edwards SAP Infinium 50% F1000 DIRECT SALES © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities. $4B Market
  • 32. Slide 9: Financial Roadmap Provide high level 5 year projections • Revenues and expenses by major categories • Pretax profit (loss), cash flow from operations, capital requirements Highlight milestone targets • First revenues • Cash-flow positive • Tangible competitive barriers (customers, IP, etc.) • $100M/yr run rate in year 5 is cliché, but expected Prepare “hip pocket” detail slides • Best for a second meeting, but produce if requested © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 33. Financial Overview 2002 2003 2004 2005 2006 Revenues ($K) $1,500 $7,000 $25,000 $60,000 $105,000 Expenses ($K) $2,500 $10,000 $24,000 $49,000 $79,000 Profit ($K) ($1,000) ($3,000) $1,000 $11,000 $26,000 Investment ($K) $5,000 $5,000 Headcount 15 60 150 300 450 Customers 5 20 50 150 250 Investment Sought $5M Series A: Now $5M Series B: 12-18 months after Series A Use of Proceeds Get product into Beta/GA, implement with 1-3 beta customers Build solid pipeline, sign initial partnership deals Stage scaling of Sales / Prof Serv / Engineering / G&A © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 34. Future Timeline March Begin Marketing 2003 Efforts for AEDI January Complete identification 2003 of management team December Begin strategic product 2002 development August Elevate marketing of DD 2002 to achieve sales goals July 2002 Close A-round © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 35. What’s Behind the Financial Slide? Deep understanding of the business model Be prepared to discuss key assumptions • Revenue analysis – market penetration and timing Top-down (supportable percentages) Bottom-up (pipeline, revenue by customers, validation) • Expense analysis Validate with comparable companies, as available • Other (capital equipment, A/R & A/P turnover, etc.) Detailed proforma backup (P&L, cash flow, balance sheet, use of proceeds & headcount) © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 36. Slide 10: The Team Previous relevant accomplishments • Include academic credentials How does this team work together? Be honest - who’s missing? • Discuss your hiring plan to fill key slots Relate to unique competitive advantages Emphasize what YOU bring to the table • The CEO is the most critical team member • Demonstrate your competence through your presentation © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 37. Management Team Chuck Smith, CEO 9 years enterprise systems expertise – IBM 10 years call center systems expertise – ROLM/IBM and Tandem 5 years speech solutions expertise – Nuance BS Mathematics, Loyola University, Los Angeles Dave Johnson, VP Engineering 6 years telecom & imbedded systems expertise – Tanner 6 years enterprise software integration expertise – TenFold BS Engineering, CalTech Herman Lewis, VP Sales 20 years of sales success in Call Center market – Teknekron and Teloquent Sales process expert with 8 years sales management experience BA Philosophy, Bloomfield College, NJ Board of Directors Mike Baker, Chairman of Blue Note Software Bruce Davidson, retired VP Sales, Nuance Charlie Clay , board member SRI © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 38. Slide 11: Current Status Highlight milestones achieved to date What have you already accomplished with other investors’ money? • Investors like to see efficient, productive use of resources Historical timeline format can be useful Emphasize where you go from here • Show you are in position for some key next steps © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 39. Current Status Launched: January 2001, angel funding Product Status prospects Password Reset announced 5/01, available 9/01 Wells Fargo Password Reset Confirmed Caller announced 2/02, available 4/02 US Bank Password Reset Voice Secure Web – prototype available Hewitt Password Reset Visa Password Reset Customer Status Hartford Life – Password Reset 9/01 E*TRADE Confirmed Caller Bank of America – Password Reset 1/02 GE Card Confirmed Caller Services Partnerships complete and functional Nuance and Speechworks both contributing funding Netegrity, RSA Security and BMC Seed team effective and efficient © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 40. Slide 12: Summary Summarize your three strongest points • Have these distilled down to memorable sound bites • Highlight synergies with prospective investor (portfolio, GP background, domain expertise, etc.) Solicit feedback • Identify and address concerns Call to action • Ask about the process, and what it takes to do a deal Next steps • Determine conditions for second meeting • Set up follow-up meeting, if possible © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.
  • 41. summary Great opportunity to impact security market Voiceprints are best authentication approach Proprietary advantages in place Proven team and initial results Delivering products to paying customers Established partnerships with market leaders Seeking support to capture the opportunity Financing Building management team © 2002 Deloitte & Touche LLP. Deloitte & Touche refers to Deloitte & Touche LLP and related entities.