MEDICAL INTERPRETING SOLUTIONS is the premier nationwide, Provo, Utah based language service provider with emphasis in all facets of the medical industry.

1. A
SIMPLE SOLUTION
TO AN
INCREASING PROBLEM

2. Along with all of the reimbursement and
regulatory changes affecting your medical
practice in the last ten years, one of the most
obvious is the increased diversity of your
patients

3. The number of US residents who are deemed
by the US Census Bureau to be Limited
English Proficient (LEP) has increased
substantially in recent years.
Census Reports show growth in LED
population in every state of the Union.

4. TOP TEN STATES IN LEP POPULATION
1990 LEP POPULATION (in thousands) BLUE
2010 LEP POPULATION (in thousands) RED
1990 2010
13,983 25,233
800
700
600
500
400
300
200
100
0
1. Nevada
2. North 3. Georgia 4. Arkansas
5.
6. Nebraska 7. South
Carolina
Tennessee
Carolina
1990 LEP Population (thousands)
8. Utah
9.
10.
Nationwide
Washington Alabama
2010 LEP Population (thousands)
SOURCE: US CENSUS BUREAU 2010 ACS, TABLE B16001

5. TOP TEN LANGUAGES OF TOTAL LEP POPULATION IN 2010
While the Spanish language accounts for 66% of the total US LEP population in 2010, the
diversity of other LEP languages spoken by individuals has increased
100
90
80
70
60
50
40
30
20
10
0
1. Spanish
2. Chinese 3. Vietnamese
SOURCE: 2010 ACS data
4. Korean
5. Tagalog
6. Russian
7. French
Creole
8. Arabic
9. Portuguese 10. African
Languages

6. The medical profession has
taken aggressive steps and put
systems in place to address this
problem

7. But just when you think you’ve
“got it covered”…
YOU CAN’T
FIND YOUR
INTERPRETER!

8. or even worse…
your interpreter might be fluent in
Tagalog,
BUT YOUR DOCTOR
CAN’T UNDERSTAND THE
INTERPRETER’S ENGLISH!

9. MEDICAL INTERPRETING SOLUTIONS IS
JUST SECONDS AWAY!
1. Dial our 900- Number
2. Tell us your language needs
3. We guarantee a qualified,
certified interpreter within seconds
4. Place the phone in Speaker Mode
5. Proceed with the consultation
IT’S THAT SIMPLE!

10. PREMIER LANGUAGE
SERVICE PROVIDER
Fluent in more than 189 languages and
dialects, and knowledgeable in medical
terminology and health-related claims and
administrative hearings.

11. MEDICAL INTERPRETING SOLUTIONS is the premier nationwide, Provo, Utah based
language service provider with emphasis in all facets of the medical industry.
Experience combined with professionalism and implementation systems allow
Medical Interpreting Solutions to provide hospitals, clinics, and other medical
settings with a single operation to turn to for all of their growing language needs.
Our expertise includes medical interpreting, medical translation, medical
interpreting training, linguistic material to improve communication between patient
and healthcare provider, along with the largest medical interpreter data base in the
world.
Fluent in more than 189 languages and dialects, and knowledgeable in medical
terminology and health-related claims and administrative hearings, Medical
Interpreting Solutions is available within seconds from the time you key in your
personal identification password.

12. PROFESSIONALLY
TRAINED
INTERPRETERS
Delivering immediate access for any
organization’s cross-cultural needs.
BACKGROUND
Medical Interpreting Solutions is a nationwide service provider delivering immediate access through
compassionate, professionally trained interpreters for any organization’s cross-cultural needs.
Based in Provo, Utah, the professionals at Medical Interpreting Solutions serve the Medical communities throughout
the United States Southwest. Thanks to enhanced telecommunication systems, our services are now being offered
throughout the United States and Mexico with plans for expansion throughout the world.
The Medical Interpreting Solutions staff of interpreters is certified in all the states of service, and by the Registry of
Interpreters for the Deaf (RID). Along with extensive training and accreditation in HIPAA regulations, Joint
Commission guidelines, OCR Title VI regulations from the Office of Civil Rights, Executive Order 13166,
and American Disability Act procedures, your organization can feel confident that the services
being provided meet the highest standards of professional care.

13. PROFESSIONALLY
TRAINED
INTERPRETERS
Delivering immediate access for any
organization’s cross-cultural needs.
STRATEGY
MEDICAL INTERPRETING SOLUTIONS is dedicated to providing high-quality, cost effective interpreting
and translation services in the healthcare community. Fundamental to the company’s business
strategy is the development of strong relationships and partnerships with healthcare
providers, physicians, employees, and patients. Together, the people of Medical Interpreting
Solutions share a common vision of quality, professional customer service, cost control, and
professionalism designed to meet the needs of the healthcare communities we serve.

14. PROFESSIONALLY
TRAINED
INTERPRETERS
Delivering immediate access for any
organization’s cross-cultural needs.
MISSION AND VALUES
We are highly motivated and compassionate people, using advanced systems and technology to allow
the healthcare provider to provide the quality of life for the individuals and communities they serve.
MEDICAL INTERPRETING SOLUTIONS employees share these guiding and enduring values:
-We care about people, treating each patient and each other with dignity, compassion, and respect.
-We act with honesty and integrity. We are accountable, one to another as an organization, to build
and maintain trust.
-We encourage innovative thinking and leadership excellence, which promotes the advancement of
the services we provide.
-We persevere and strive constantly to become better.