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Accelerate Brand Publishing Module


                                                                    Content Creation
                                                            Effective Tools & Techniques




                                   Consumers as Super Creators
  Learning                         How consumers consume content
  Objectives                       has changed – a huge amount of
                                   content is now on-demand via web-
  Understand how to com-           site, video, search, mobile apps,
  mission or create the con-       social media, traditional media and
  tent that engages your           brands. That content is also being
  customers                        shared by consumers between them-
                                   selves – just for fun, to spread infor-
  Access to content creation
  tools and techniques that        mation or because they are seeking
  publishers have been using       peer validation – a customer writing
  for years – and why they         a review on a restaurant. And they
  work!                            are forming communities around
                                   their interests, and creating yet more
  Get an understanding of          content– the challenge for brands is
  visual and multimedia con-       for their content to be valued, trusted
  tent and how to deliver it
                                   and perceived to be as useful as
                                   peer-to-peer online communication.
                                                                                Google, Facebook, on mobile
                                   As user, brand and social media              apps, emails and so on.
                                   generated content has grown, cus-
                                   tomers have been exposed to an               Amid all of this ‘noise’ and chang-
                                   increasing amount of passive con-            es in consumer content and be-
                                   sumption of content – ads via                haviour only engaging content will
 Key Take Aways                                                                 get traction.

 Marketers can learn from
 how publishing works, and
 how journalists think
                                   Brand Journalism: Pursuing the Story
 Content marketing means
 putting the reader before
                                   Before you can start deciding
 your brand so you can build
 long term, meaningful rela-       what content you need to
 tionships                         create, let’s step back and
                                   make sure you are focused
 When it comes to content          on a little change of thinking.
 focus on quality over
 quantity                          Content, as we have said, is
                                   about the READER/
 Content can be words, vid-
                                   AUDIENCE/CUSTOMER,
 eo, graphics, even
 Powerpoint presentations          not about the brand.

 If you understand structure,      Learning to THINK more like
 you can commission and            a journalist when you are
 outsource confidently             dealing with content will help
                                   you produce more engaging
 Seek and find the narrative,      and quality content for your
 then never let go of it!
                                   reader.
 Don’t think of content crea-
 tion as a chore– think of it as   Journalists think this way, to
 an amazing story telling          make sure they are putting
 opportunity.                                                                     the reader first and can grab their
                                                                                  attention quickly.

© Digital Chameleon                                          info@digitalchameleon.net or visit www.digitalchameleon.net
Content Creation
Effective Tools &
Techniques
                       Building Blogger
                       Relationships
                       Reaching out to bloggers can quickly
                       build out your brand’s digital footprint.
                       When Huggies ran a piece of research
                       that showed 1 in 3 American mothers
                       struggled to keep their children in dia-
                       pers, the company wanted to promote
                       its ‘Every little Bottom’ campaign about
                       giving away 20 million nappies to poor-
                       er families over three months via
                       ‘diaper banks’.                               be ambassadors for the campaign. All of the blog-
                                                                     gers were clear about being paid, but also generat-
                       To do it, they found eight influential        ed activity around the campaign in addition to blog-
                       mommie bloggers and asked them to             ging.



                       What’s search got to do with it?




 When you produce
 or are reviewing a
 piece of content
 you have commis-
 sioned ask your-
 self these ques-
 tions –

 Is it transparent?

 Is it a good angle?

 Is it accurate?

 Is the story told
 well?                 While a lot of SEO is done by IT             worth reminding ourselves who
                       and web experts in the back-                 these three readers are and what
                       ground or code, of your site, you            they like.
 Will your audience    can have an effect on on-page
 easily digest and     SEO with a few simple tricks but,
                       once again, be mindful of who you
 understand the in-    are writing for.
 formation?
                       When it comes to online, it is good
                       to remember that you don’t just
 Would you read it     have the customer you are target-
 yourself?             ing with your site i.e. Your online
                       reader. With search engines in-
                       creasingly indexing social net-
                       working pages, you also have
                       your ‘social reader’ and, to compli-
                       cate matters a little more, your
                       hidden reader – the spider. While
                       it is hard to please all of the peo-
                       ple, or spiders, all of the time, it’s
Page 2

© Digital Chameleon                                     info@digitalchameleon.net or visit www.digitalchameleon.net
Content Creation
     What are you selling?                                                                                      Effective Tools &
                                                                                                                    Techniques
                                                              Remember, there is a big difference between
                                                              selling content, and selling an offer.

                                                              While this Grays Online subject line is appropri-
                                                              ate for their business, it is a straight sales pitch
                                                              and offer. However the Real Age newsletter and
                                                              subject line provides editorialised content
                                                              around health for readers who have already
                                                              expressed an interest in the subject.

                                                              Consequently, the headlines in the newsletter
                                                              itself all offer benefits to the reader...curb over-
                                                              eating...lower cholesterol...burn more calories.




     Editorial Oversight
     Whether you are working with internal or external content devel-
     opers, you’ll want to put an overall structure of editorial guide-
     lines in place to ensure the final content fits all the needs of your
     brief. In traditional publishing, this is what an editor is responsible
     for— not the actual creation of the content, but making sure it fits
     in with the brand’s goals, positioning and schedules.


     Reel Engaging Content
     Every brand publisher can and should consider multimedia
     content delivery. There are challenges but the opportunity
     to capture high engagement through audio and video brand
     content makes multimedia content generation a tempting
     option.




                                                                               Visual Storytelling
                                                                               To hear from gurus like Tom Peters, selling the brand
                                                                               story will overshadow all other aspects of traditional
                                                                               marketing. It will make brand publishing the central
                                                                               core function of all brand marketers.




      Don’t ignore the legal
      implications of re-using content
      that is not your own!                                                                                             Page 3

© Digital Chameleon                                               info@digitalchameleon.net or visit www.digitalchameleon.net
Term                   Definition
                                                                                     Content Creation
 Black Hat SEO          optimising a website or piece of content with tactics frowned upon by search&
                                                                                     Effective Tools en-
                                                                                     Techniques
                        gines such as ‘stuffing’ content with keyword or duplicating content

 Creative commons       method of expanding the range content available for others to build upon legally
                        and to share via the web

 Digital storytelling   use of new digital tools and platforms to tell stories e.g. video, graphics, text, im-
                        ages, music, audio

 Headline or H1         the headline on a single piece of content, it is usually the title tag but can be
                        modified


 Inverted triangle      a visual device used in news writing by journalists to give news stories a way to
                        structure information

 Keywords density       the number of times your keyword/s appear on a single piece of content or web
                        page

 Long tail keywords     like keywords but can contain up to five words; they are used when the website
                        wants to refine search terms to the web page

 Meme                   a concept that is spread by the internet, it can be a hyperlink, video, picture,
                        website, hashtag, or just a word or phrase

 Open rates             the percentage of recipients who actually open an e-mail newsletter

 Subject line           the line in an email which explains what the content of the email contains. It is
                        especially important for e-newsletter campaigns to attract attention and increase
                        open rates

 Title Tag              the title of a single web page, it must accurately convey the content of the page
                        as it appears in browsers, social media and is usually used as the headline, or
                        H1

 Web spider             also known as a bot, robot or crawler, spiders are programs used by searching
                        engines such as Google and Yahoo! to automatically search the web and down-
                        load HTML content so sites can be indexed for search

 Webinar                short for Web-based Seminar, a presentation, lecture, workshop or seminar that
                        is transmitted over the Web




                                                                                                 Page 4

© Digital Chameleon                            info@digitalchameleon.net or visit www.digitalchameleon.net

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Accelerate Brand Publishing Content Creation Guide 2012

  • 1. Accelerate Brand Publishing Module Content Creation Effective Tools & Techniques Consumers as Super Creators Learning How consumers consume content Objectives has changed – a huge amount of content is now on-demand via web- Understand how to com- site, video, search, mobile apps, mission or create the con- social media, traditional media and tent that engages your brands. That content is also being customers shared by consumers between them- selves – just for fun, to spread infor- Access to content creation tools and techniques that mation or because they are seeking publishers have been using peer validation – a customer writing for years – and why they a review on a restaurant. And they work! are forming communities around their interests, and creating yet more Get an understanding of content– the challenge for brands is visual and multimedia con- for their content to be valued, trusted tent and how to deliver it and perceived to be as useful as peer-to-peer online communication. Google, Facebook, on mobile As user, brand and social media apps, emails and so on. generated content has grown, cus- tomers have been exposed to an Amid all of this ‘noise’ and chang- increasing amount of passive con- es in consumer content and be- sumption of content – ads via haviour only engaging content will Key Take Aways get traction. Marketers can learn from how publishing works, and how journalists think Brand Journalism: Pursuing the Story Content marketing means putting the reader before Before you can start deciding your brand so you can build long term, meaningful rela- what content you need to tionships create, let’s step back and make sure you are focused When it comes to content on a little change of thinking. focus on quality over quantity Content, as we have said, is about the READER/ Content can be words, vid- AUDIENCE/CUSTOMER, eo, graphics, even Powerpoint presentations not about the brand. If you understand structure, Learning to THINK more like you can commission and a journalist when you are outsource confidently dealing with content will help you produce more engaging Seek and find the narrative, and quality content for your then never let go of it! reader. Don’t think of content crea- tion as a chore– think of it as Journalists think this way, to an amazing story telling make sure they are putting opportunity. the reader first and can grab their attention quickly. © Digital Chameleon info@digitalchameleon.net or visit www.digitalchameleon.net
  • 2. Content Creation Effective Tools & Techniques Building Blogger Relationships Reaching out to bloggers can quickly build out your brand’s digital footprint. When Huggies ran a piece of research that showed 1 in 3 American mothers struggled to keep their children in dia- pers, the company wanted to promote its ‘Every little Bottom’ campaign about giving away 20 million nappies to poor- er families over three months via ‘diaper banks’. be ambassadors for the campaign. All of the blog- gers were clear about being paid, but also generat- To do it, they found eight influential ed activity around the campaign in addition to blog- mommie bloggers and asked them to ging. What’s search got to do with it? When you produce or are reviewing a piece of content you have commis- sioned ask your- self these ques- tions – Is it transparent? Is it a good angle? Is it accurate? Is the story told well? While a lot of SEO is done by IT worth reminding ourselves who and web experts in the back- these three readers are and what ground or code, of your site, you they like. Will your audience can have an effect on on-page easily digest and SEO with a few simple tricks but, once again, be mindful of who you understand the in- are writing for. formation? When it comes to online, it is good to remember that you don’t just Would you read it have the customer you are target- yourself? ing with your site i.e. Your online reader. With search engines in- creasingly indexing social net- working pages, you also have your ‘social reader’ and, to compli- cate matters a little more, your hidden reader – the spider. While it is hard to please all of the peo- ple, or spiders, all of the time, it’s Page 2 © Digital Chameleon info@digitalchameleon.net or visit www.digitalchameleon.net
  • 3. Content Creation What are you selling? Effective Tools & Techniques Remember, there is a big difference between selling content, and selling an offer. While this Grays Online subject line is appropri- ate for their business, it is a straight sales pitch and offer. However the Real Age newsletter and subject line provides editorialised content around health for readers who have already expressed an interest in the subject. Consequently, the headlines in the newsletter itself all offer benefits to the reader...curb over- eating...lower cholesterol...burn more calories. Editorial Oversight Whether you are working with internal or external content devel- opers, you’ll want to put an overall structure of editorial guide- lines in place to ensure the final content fits all the needs of your brief. In traditional publishing, this is what an editor is responsible for— not the actual creation of the content, but making sure it fits in with the brand’s goals, positioning and schedules. Reel Engaging Content Every brand publisher can and should consider multimedia content delivery. There are challenges but the opportunity to capture high engagement through audio and video brand content makes multimedia content generation a tempting option. Visual Storytelling To hear from gurus like Tom Peters, selling the brand story will overshadow all other aspects of traditional marketing. It will make brand publishing the central core function of all brand marketers. Don’t ignore the legal implications of re-using content that is not your own! Page 3 © Digital Chameleon info@digitalchameleon.net or visit www.digitalchameleon.net
  • 4. Term Definition Content Creation Black Hat SEO optimising a website or piece of content with tactics frowned upon by search& Effective Tools en- Techniques gines such as ‘stuffing’ content with keyword or duplicating content Creative commons method of expanding the range content available for others to build upon legally and to share via the web Digital storytelling use of new digital tools and platforms to tell stories e.g. video, graphics, text, im- ages, music, audio Headline or H1 the headline on a single piece of content, it is usually the title tag but can be modified Inverted triangle a visual device used in news writing by journalists to give news stories a way to structure information Keywords density the number of times your keyword/s appear on a single piece of content or web page Long tail keywords like keywords but can contain up to five words; they are used when the website wants to refine search terms to the web page Meme a concept that is spread by the internet, it can be a hyperlink, video, picture, website, hashtag, or just a word or phrase Open rates the percentage of recipients who actually open an e-mail newsletter Subject line the line in an email which explains what the content of the email contains. It is especially important for e-newsletter campaigns to attract attention and increase open rates Title Tag the title of a single web page, it must accurately convey the content of the page as it appears in browsers, social media and is usually used as the headline, or H1 Web spider also known as a bot, robot or crawler, spiders are programs used by searching engines such as Google and Yahoo! to automatically search the web and down- load HTML content so sites can be indexed for search Webinar short for Web-based Seminar, a presentation, lecture, workshop or seminar that is transmitted over the Web Page 4 © Digital Chameleon info@digitalchameleon.net or visit www.digitalchameleon.net