Scott Metzger of TrueCredit's presentation at Burton Group Catalyst 09 show. On policy patterns for API management when opening Web services to external partners, such as versioning, caching, transformations, translations, etc

1. Enterprise and consumer worlds colliding: Policy and Governance Impacts of consumer access on Enterprise IT

2. Introduction How is cloud computing related to SOA? What we have learned about SOA over the last 8 years. How we applied what we learned.

4. Shared with many

6. Critical

8. 5 areas of policy focus Access Routing Caching Transformation Operations

9. Access 3 tiers for services Use of a Service Method Operational tool Credentials

10. Routing Versioning Load balancing Client origin Logic based on: Message content URL Requesting address

11. Caching Implicit Caching Performance Cost management Explicit Caching Data retention Data management

13. Switching costs –going from one service provider to another

14. Bridging protocols

16. A summary of what we have learned. Implementing and managing an SOA has much in common with cloud services. Discrete patterns emerge out of this experience that are independent of the type of business you are in. Five examples of these patterns in the form of policies. Evaluation of API management tools and selection of ServiceNet from Sonoa for policy management.