1. SHELDON COUSINO
3889 Pinto Court • Columbus Ohio 43221
614-579-5161 • sheldon.cousino@gmail.com • www.linkedin.com/in/sheldoncousino
INFORMATION TECHNOLOGY MANAGER
Career History Blends Success in Information Systems Management and Project Management Roles,
Recognized for ability to Facilitate Business Process Improvements and Increase Profitability,
Accountable for Multi-million Dollar Budgets and Coordination of Multi-disciplinary IT Professionals
AREAS OF STRENGTH & EXPERTISE
• Strategic Planning • Project Management Lifecycle • Technology Evaluation
• Staff Management • National / International IT Initiatives • Needs Assessment
• Staff Training • Application Development (SDLC) • Program Development
• Budget Management • Contract Review / Recommendation • Mergers & Acquisitions
• Data Integration / • Leadership • Collaboration
Conversions
PROFESSIONAL EXPERIENCE
QUICK SOLUTIONS Columbus, OH 2009 – Present
Quick Solutions is an industry leading Information Technology and solutions provider. Using a wealth of
seasoned consultants across multiple disciplines, we provide cost effective solutions to all projects, meeting or
exceeding the needs and expectations of our clients.
Consulting Assignments
Cardinal Health (Aug 2009 – Present). Project Manager
• Order Express Infrastructure Migration and Expansion Aug 2010 – Present
o Developed $7.6 million budget to support the 11 month project
o Directing migration and enhancements: Migrating application to the new platform and
enhanced the application to leverage new features in the new software versions
o Leading Platform Refresh Strategy: Upgrading Websphere platform to next major version
(should last 3-5 years)
o Overseeing the Lower Cost Infrastructure Strategy: Converting all existing hardware to
Linux platform and virtualized servers utilizing VMware
o Managing Capacity / Expansion Strategy: Expanding hardware capacity and software
licenses to support 20k additional Hospital segment users on current web ordering platform.
o Coordinating Data Center Strategy: Migrating production hardware to the McGaw Park Data
Center.
• IBM InfoSphere DataStage ETL Conversion Aug 2009 – Aug 2010
o Directed a culturally diverse, cross-functional and globally dispersed team of 35
individuals from IBM, WIPRO and Cardinal Health in conversion from Informatica ETL
technology to IBM's Information Server’s DataStage ETL version 8.1 technology
o Managed FY10 Project Budget of $1.7 million with final spend 11% under budget
o Effectively led the conversion and implementation of over 850 Informatica objects to
DataStage within 4 months resulting in 0% impact and 100% transparency to the business
o Utilized out sourced resources located in India
o Identified, developed and implemented process improvements that resulted in 5%
improvement in all conversion activities
Awards
• 2010 4th Quarter Outstanding Contributor
2. SHELDON COUSINO Résumé Page 2
ASHLAND INC. Dublin, Ohio 1998 to 2008
Diversified, global chemical company specializing in manufacture of chemicals, distribution of chemicals and
plastics, and provision of automotive lubricants, car-care products and quick-lube services.
Group Applications Manager / International Project Manager
Administered all facets of operations responsible for manufacturing division global applications
development, support and analysis functions; oversaw and ensured performance of 30 staff, managed multi-
million budget (allocated to development and support of mainframe, AS/400, and client server ERP applications
as well as providing international support to manufacturing business units).
Scope of responsibilities included evaluation of existing applications, project and resource scheduling, and
project lifecycle management; collaborated with business groups on planning, coordination and management of
resources for both international and domestic project goals and objectives.
• Throughout tenure, effectively maintained project scope, schedules, and budgets; recognized with IT
Achievement Award, 2008 Chairman’s Award Nomination, 2008 Beacon Award, 2006 4th Quarter Star
Achiever and Certificate of Appreciation for 2001 Neste Polyester Acquisition.
• Effectively led cross-functional team through migration of client server ERP application from Novel
servers to NT Servers in Brazil, Mexico, UK, Italy and Spain.
• Saved company more than $238,000 through strategic negotiation and execution of software contracts.
• Directed team of IBM ETL contractors and administered $3 million budget allocated to development of
mission critical data conversion / integration (MDM) application for global SAP implementation;
ultimately reduced data conversion process to 5 months, improved data accuracy 45% and lowered manual
effort 60%.
• Served as infrastructure project manager for global SAP supply chain (R/3) and global SAP human
capital management (HCM) implementation projects.
o Directed network upgrades, hardware purchases and printer testing for manufacturing and
distribution center locations in North America, South America, Africa, Europe and Asia (enabling
support of SAP by implementation dates); met requirements and resulted in no interruptions to
businesses operations.
o Oversaw installation of networks, telecommunications, PCs and printers for 11 SAP training
rooms in 9 countries, 3 SAP integration testing rooms in 3 countries and 2 SAP Command Centers
in 2 countries; brought facilities to complete readiness 1 week prior to required dates.
• Contributed to several mergers and acquisitions including Neste Polyester acquisition; project manager
for divestitures of Marathon-Ashland Petroleum (MAP) business and Electronic Chemical Division to Air
Products; infrastructure project manager during due diligence for joint venture with Castings Solutions and
Sud-Chemie.
• Guided implementation of global LIMS application; delegated project task to 4 direct reports; application
provided single global view of lab data to management, standardized data and processes and improved
distribution of Certificates of Analysis (resulting in improved customer satisfaction).
• Oversaw migration of LIMS and EDI/B2B interfaces to SAP as well as implementation of customer
relationship management application, Salesforce.com, in China and Europe; also developed strategic 5-
year plans for ERP & manufacturing applications in Pacific Rim and Mexico regions.
3. SHELDON COUSINO Résumé Page 3
NISOURCE INC. (formerly Columbia Gas Distribution Company), Merrillville, Indiana 1988 to 1998
Natural gas Distribution Company operating in 5 states.
IT Consultant II (1997 – 1998); Business Consultant (1996 – 1997) Senior Programmer Analyst
(1993 – 1996); Programmer Analyst (1990 – 1993) Senior Programmer (1988 – 1990)
Served in several roles within Distributed Information Systems organization (responsible for customer
information and billing system); scope of responsibilities included timely and accurate billing of 2 million
residential and commercial customers in 5 states; development and maintenance of batch billing and transactional
programs, comprehensive technical and business process support provided to marketing, engineering, training,
human resources, and graphics/video services, development of industrial billing system, rate refund coordination,
and design, development and maintenance of reporting programs, databases, and batch job schedulers.
• Led development of industrial billing system resulting in greater accuracy and increased billing
flexibility as well as producing more informative and easier to read invoices, reducing customer-billing
inquiries, and providing real time adjustments reflected on invoice in current month.
• Guided initial development of gas transportation billing system; also led teams through development,
implementation and execution of billing refund systems (based on approved regulatory billing rates).
• Normalized customer billing and organization revenue through development of weather normalization
adjustment application; translated to consistency in cash flow and reduction in severe weather on customer
monthly utility bills.
• Maintained Distributed Information System (DIS), organization’s Order-To-Cash (OTC) system;
accountable for real-time billing adjustments and timely/accurate billing of 2 million residential and commercial
customers in 5 states within 21-day revenue cycle (generating over $12 million in gross revenue).
EDUCATION
BOWLING GREEN STATE UNIVERSITY … Bowling Green, Ohio
Bachelor of Science in Business Administration, 1984
Majored in Management Information Systems
International Business • Computer Science
MILITARY SERVICE
UNITED STATES AIR FORCE
Security Specialist, Staff Sergeant (E5), 1972 -1980
Top-Secret Security Clearance
Led teams of 35 to 40 responsible for securing Nuclear Weapons Storage facilities, Inter-Continental ballistic missile
complexes and Communication facilities; monitored, dispatched and coordinated law enforcement teams.
4. SHELDON COUSINO Résumé Page 4
TECHNICAL PROFICIENCIES
HARDWARE: IBM (AS/400; RS/600; Mainframe), Unisys 1100, PCs
SYSTEM SOFTWARE: CICS
LANGUAGES: • COBOL all Versions • JCL • DB2 • SQL • Easytrieve • Rexx
INTERNET TECHNOLOGY: HTML
APPS/SUITES/PACKAGES: Crystal Reports, Cognos, Client Server, SAP
DATABASES DB2, IDMS, IMS, Oracle, SQL, VSAM
OPERATING SYSTEMS: AIX • DOS VSE (MF) • DOS ESA (MF) • IBM MVS-XA/ESA • MS/DOS, PC-
DOS
SERVER APPLICATIONS: Lotus Notes/Domino Server, Microsoft Share Point, Leadership exposure to IBM
WebSphere products; Information Server, Commerce, Portal, WAS, WCM
PRODUCTION SOFTWARE: Microsoft Word; Excel; PowerPoint; Project; Visio
SELECTED PROFESSIONAL QUOTES
“I worked with Sheldon for several years on various integration projects. Sheldon is a very detailed and
knowledgeable technical and project manager. Sheldon is always quickly up to speed on the business process
knowledge, but also has a strong technical background that allows him to positively influence design and approach
to solve the business requirements. Sheldon always has a can-do attitude and is strong/confident manager that
holds people accountable to their assigned tasks. Sheldon also has that ability to understand the politics of a project
and always works to do the right thing. I have always enjoyed working with Sheldon and wouldn't hesitate if that
opportunity presented itself again.” Jon Spears, Development Group Manager, Ashland Inc.
“I worked with Sheldon at Ashland in two different capacities. He was my manager for several years. As a manager
Sheldon balances the need to stay on top of the issues without micro managing. He is willing to engage his reports
in problem solving and open to input from the group on how to get the job done. I also worked with Sheldon as a
peer in a Project Management capacity. The same skills previously mentioned allow him to build strong team-
oriented groups from widely varying backgrounds with different goals focused on achieving a common objective. His
ability to translate technical issues into business terms and conversely is a skill valued by team members and is a
powerful team enabler.” Sandi Berry, Project Manager, Ashland Inc.
“Sheldon has been the project manager on several EMEA projects, where I was a team member. We have traveled
around Europe together. Sheldon has great skills dealing with people from other cultures, and gets people with
completely different backgrounds, not just skills but also nationalities and cultures to work together. This is a skill
not many people have.” Maarten de Kreij, Manager Service Delivery & Team Lead SAP Support EMEIA,
Ashland
“Sheldon is an outstanding team player who will get the job done! I worked closely with Sheldon on the data team
for the SAP implementation project and his attention to detail and execution is flawless. He is the brainchild of many
homegrown applications that has added great value to the organization. He is good in dealing with various parts of
the organization dispersed globally - effective in communicating & ensuring that they are serviced well to achieve
required results. Sheldon has a can do attitude, and will not take no for an answer. Sheldon is highly respected by
his management team and his peers. Teaming up with Sheldon on a project always meant being part of a winning
team.” Ram Narayanan, Executive IT Architect, IBM
3889 Pinto Court • Columbus Ohio 43221 • 614-579-5161 • sheldon.cousino@gmail.com • www.linkedin.com/in/sheldoncousino