Research presented at 2009 North American Society for Sport Management conference, Columbia, SC. Sport organization policies on issuing credentials to blogs.
Expert Pool Table Refelting in Lee & Collier County, FL
Sport Organization Policies for Credentialing Bloggers
1. Stephen W. Dittmore, University of Arkansas
G. Clayton Stoldt, Wichita State University
Jordan R. Bass, Wichita State University
Laura Biery, Wichita State University
2. Blogs are “diary-style websites that generally
offer observations and news listed
chronologically on the site as well as
commentary and recommended links”
(Johnson & Kaye, 2004, p. 622)
“Nothing more than a personal web site with
content displayed in reverse-chronological
order” (Scoble & Israel, 2006, p. 26)
3. Grossman (2004) pointed out a philosophical
aspect of blogs is the presence of a unique,
human voice that communicates a point of
view
Ganim Barnes (2006) noted blogs are a
personal conversation in which readers form
relationships with bloggers and communities
are formed
Bloggers are occasionally called “citizen” or
“grassroots” journalists
4. Sports Business Journal identified “the power
of the blogger” as one of the Top 10 stories in
2006, calling it “the biggest story in media
and marketing, not just in sports” (“Stories of
the Year”, 2006, p. 11)
5. NCAA v. Louisville Courier-
Journal (2007)
Dallas Mavericks v. Dallas
Morning-News (2008)
Edmonton Oilers v. Illustration from si.com
Covered in Oil (2008)
6. “A credential is a pass that allows the bearer
access into the facility without paying for a
ticket. An additional expectation of credential
holders is that they have access to areas of the
facility that the ticket-buying public does not.”
(Stoldt, Dittmore, & Branvold, 2006, p. 88)
If they have not done so already, sport
organizations are going to have to develop a
policy for credentialing bloggers (Dittmore in
Sports Business Journal, 2006).
7. Why do it?
Fan identification
Missing out on a form of
communication and target market
Considerations:
Number of unique visitors the blog
has over a given period of time
Amount of original content
produced by the blog
History of covering industry
Press box space restrictions
Media rights issues
8. Washington Capitals issued
credentials to bloggers as early
as 2006
2007-08 season: New York
Islanders not only issued
credentials to bloggers, but also
provided them with their own NYI Blog Box image from Sports Business
Journal/Bruce Bennett, Getty Images
dedicated space (i.e., the Blog
Box)
08-09 season featured 18 bloggers
9. NBA
“We do not have a formal policy on blogs, just that we
keep our eyes open to everything.” – Brian McIntyre,
senior vice president of communications (personal
communication, Nov. 14, 2006)
NCAA
“At this point it would be hard to define them
(bloggers) as media. And personally, I don’t see how
they can be.” – Mark Bedics, oversees media
coordination for NCAA Championships (quoted in
Sports Business Journal, June 19, 2006)
10. Purpose of the present study was to analyze
sport organizational policies relating to
bloggers and blogging
RQ1: What types of policies exist pertaining to
providing event credentials for bloggers?
RQ2: What types of restrictions do the policies
place on credentialed bloggers?
11. Two-question request submitted to media
relations unit in varied sport organizations
Policy regarding credentials for bloggers?
Policy regarding restrictions on credentialed
bloggers?
Follow-up phone calls as necessary
Some typed responses in e-mail replies,
others attached files with policies
12. Convenience sample of:
9 leagues, conferences and governing bodies
21 professional organizations
▪ 3 NFL
▪ 2 NBA
▪ 15 MLB
▪ 1 Motor Speedway
48 NCAA institutions
▪ 32 FBS
▪ 8 FCS
▪ 8 Division I
13. Category Follow League Case by Case Credible No Policy
or Conference Basis Organizations
Policy Only
Leagues and n/a 3 3 2
Conferences
(n = 9)
Professional 9 6 5 1
Organizations
(n = 21)
NCAA (n = 48)* 0 14 21 9
Notes:
Case by Case includes organizations which will give independent bloggers credentials
Credible includes organizations which do not give independent bloggers credentials
No Policy includes organizations who stated no policy exists
* - 4 institutions either did not address the question of bloggers directly or stated they do
not credential bloggers at all
14. MLB team = MLB policy; allow for case by case
basis; must be credible
Division I school = our media coverage never was
extensive because of our market, we’re happy
anyone cares to talk about us
FCS school = we do not have a blogging policy; have
not had a need for one to date
BCS conference = “all credential requests from
internet providers may be approved on a space
available basis by the host institution”
15. Accept independent blogs with the following
stipulations:
Blog must provide certified and audited statistics,
including average number of unique visitors by
month
Percentage of original content v. non-original
content
Official auditing body, if one exists
Number of employed full-time journalists
Blog agrees to adhere to IOC Blogging Guidelines
16. USOC issued 434 credentials to media organizations
for the 2010 Winter Olympics in Vancouver
36 to organizations with direct .com affiliations
ESPN The Magazine/ESPN.com (15); Foxsports.com (2);
icenetwork.com (1); NHL.com (2); voiceofamerica.com (1);
Yahoo! Sports (15)
All accredited organizations must follow IOC Blogging
Guidelines
17. Consistent with IOC, IPC considers blogging
“as a legitimate form of personal expression
and not as a form of journalism”
Bloggers restricted to producing content
about their own personal experiences
Prohibitions
Sound, photographs or moving images
Limited the use of Paralympic marks
Use of advertising or sponsorships
18. # of updates
Use of statistical information
# of photographs
Video / audio
Source information
Strategic intel
19. Perceptions vary regarding the legitimacy of
bloggers and their value to the sport
organization
Many organizations have yet to formalize
blogging policies
Protecting the interests of rights holders
often a key part of blogging policies
Some concern regarding how bloggers will
present the sport organization
20. Larger, BCS-type schools more often only
credential bloggers from “credible” or
“legitimate” media outlets
Smaller, non-BCS-type schools more often
evaluate requests on a case by case basis
21. Los Angeles Dodgers have
held two annual “Blogger
Nights” in which they host
several bloggers in a suite
and give them access to
Dodger personnel
May 6, 2009 included 14
bloggers
Dodgers executives Josh Rawitch, VP
of Communications, and Ned Colletti,
General Manager.
From sonsofstevegarvey.com
Leagues/conferencesCBC – BCS, SEC, PBACredible – MLB, Big 12, Big EastNo – NFL, Big 10
MLB team = PhilliesDivision I school = Cal State FullertonFCS school = Southern IllinoisBCS conference = SEC
More than 10 sites made 30-plus requestsSites had to show history of spots coverageProven trafficOriginal content
Updates – Florida: University of Florida will follow the NCAA and SEC blogging limitsof three (3) posts per quarter and one (1) post at halftime.Photos - Rose Bowl:“No more than 6 still photographs may be used per hour and no morethan 10 still photographs may be used in total for news coverage ofthe game and other editorial purposes. Such still photographs mustbe used on a time-delayed basis i.e., no sooner than five minutes afterthe happening of the event Source – BYU: Conversations between players or between players and coaches or other staff members are regarded as private, especially during practice, and should not be discussed or detailed in blogs or practice reports. Only comments provided through a standard, mutually recognized interview can be used as content in blogs and practice reports. Strategic – BYU: Specific plays or formations should not be discussed or detailed in blogs or practice reports. In addition, the use of personnel in strategic situations should not be discussed or otherwise revealed in blogs or practice reports.