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Instant Search API
Instant Search API
Alexandre COLLIN
Customer Solutions Engineer
alex@algolia.com
@alexandrecollin
Office Hours - April 13th 2015
Leveraging Search to Build an Engaging UX
Instant Search API
Introduction (2min)
State of the Art of Search (20 min)
How to build a Instant Search and Navigation UX? (20 min)
- Instant Search Result page
- Multi-category Autocomplete
Questions & Answers (20 min)
AGENDA
Instant Search API
WHO I AM?
Product
Marketing
Software
Engineer
Traveler +
Freelancer
Customer Solutions Engineer
My scope includes
• Build prototypes
• Provide Technical support
• Provide implementation guidance from
the User Experience POV
• Share best practices among our
community
• Ensure that our users are successful
Instant Search API
Dec 2013 Mobile offline Search SDK
Jan 2014
Nov 2014 Distributed Search Network
Oct 2012 Creation by 2 Search Veterans
Sept 2013 Hosted API Release
ALGOLIA’S IDENTITY CARD
E-commerce
Other
+500 customers
in +45 countries
Today it’s
A team in Paris
& San Francisco
We're Hiring
Medias
Instant Search API
STATE OF THE ART OF SEARCH
Instant Search API
TWO TYPES OF SEARCH
Site search / mobile app searchWebsite & document search
Instant Search API
HOW DOES SEARCH LOOKS LIKE ON POPULAR WEBSITES?
Ikea.com
CNN.com
Amazon.com
Instant Search API
SEARCH HAS BECOME A CRITICAL UI / UX ELEMENT
2001 today
People start their web sessions with a search engine 88% of the time.
Nielsen Norman Group 2004
43% of users jump immediately to the search function after landing for the first time on a website Marketing
Sherpa 2007
Instant Search API
Half a second delay
caused 20% drop in traffic
Every 100ms of latency
costs them 1% in sales
SPEED MATTERS
Instant Search API
RELEVANCE IS CRITICAL
The lack of relevance and results (typo-tolerance, synonyms
support) creates disappointment to the user.
=> Pogo sticking problem
- Bad User Experience
- High bounce rate & Investments in SEO/SEM get lost
Instant Search API
199 britnney spears
163 britnry spears
147 breatny spears
147 brittiney spears
147 britty spears
147 brotney spears
147 brutney spears
133 britteney spears
133 briyney spears
121 bittany spears
121 bridney spears
121 britainy spears
121 britmey spears
109 brietney spears
109 brithny spears
109 britni spears
109 brittant spears
98 bittney spears
98 brittiany spears
98 btitney spears
89 brietny spears
89 brinety spears
89 brintny spears
89 britnie spears
89 brittey spears
89 brittnet spears
89 brity spears
89 ritney spears
80 bretny spears
80 britnany spears
73 brinteny spears
73 brittainy spears
73 pritney spears
66 brintany spears
66 britnery spears
59 briitney spears
59 britinay spears
54 britneay spears
54 britner spears
54 britney’s spears
54 britnye spears
54 britt spears
54 brttany spears
48 bitany spears
48 briny spears
48 brirney spears
48 britant spears
48 britnety spears
48 brittanny spears
48 brttney spears
44 birttany spears
44 brittani spears
44 brityney spears
44 brtitney spears
488941 britney spears
40134 brittany spears
36315 brittney spears
24342 britany spears
7331 britny spears
6633 briteny spears
2696 britteny spears
1807 briney spears
1635 brittny spears
1479 brintey spears
1479 britanny spears
1338 britiny spears
1211 britnet spears
1096 britiney spears
991 britaney spears
991 britnay spears
811 brithney spears
811 brtiney spears
664 birtney speas
664 brintney spears
664 briteney spears
601 bitney spears
601 brinty spears
544 brittaney spears
544 brittnay spears
364 britey spears
364 brittiny spears
329 brtney spears
269 bretney spears
269 britneys spears
244 britne spears
244 brytney spears
220 breatney spears
220 britiany spears
TYPO-TOLERANCE IS A MUST HAVE!
The 594 ways people type Britney Spears (Google data)
Instant Search API
What’s true on Desktop is even more true on Mobile
Need of Instant is amplified
“ 55% of consumers using mobile
to research want to purchase
within the hour. ”
Source: Nielsen & Google, Mobile Path to Purchase
Five Key Findings, November 2013
WHAT ABOUT SEARCH ON MOBILE?
“Fat finger effect”
Instant Search API
Backend elite required
Requires a lot of skills (hosting,
scaling, coding, tuning, …) and
there is not enough experts on
the market.
Inaccessible to
UX designer/developer
Relevance is an important part of
UX and is inaccessible to UX
team.
Time gets out of control
A lot of iterations and tuning are
required to reach a correct quality.
BUILDING A GOOGLE-LIKE SEARCH UX IS TOO HARD
Resulting in a poor search experience
Instant Search API
Ultra-fast search API
Most results computed in under 10ms
Up to 200x faster than the competition.
Exceptional user experience
on any device
Designed for search-as-you-type UX.
Rich features set
Typo-tolerance, geo-search, all
languages support, analytics, etc.
First class security
Fine-grained access control, even in
javascript.
Available in 12 data centers
Full response time under 50ms in most
parts of the world.
Highly available
SLA of 99.99%
Algolia relies on a high-end feature set to deliver its value to
the End-Users and Developers
ALGOLIA’S VALUE PROPOSITION
Instant Search API
UX BUILT USING ALGOLIA’S API
Instant Search API
SPEED LEADS TO MORE ENGAGEMENT
- Search depth increased by 60%
- Mobile sessions with search jump 250%
- Bounce rate decreased by 17%
- Increase in their average order value by 12%
- Increase in their conversion rate 9%
- Increase of the search volume by 5
- Visitors who use search view 3 time more pages per session
and spend 6 time longer
Instant Search API
HOW EASILY IMPLEMENT AN INSTANT
UX?
Search & Navigation
Instant Search API
HOW DOES ALGOLIA WORK?
Import your data
using an API client
Customize Ranking
& fine tune results
Build Search UX
on Desktop & Mobile
Instant Search API
API CLIENTS: Backend VS Frontend
JDBC MongoDB
Backend API Clients
+ Connectors
Frontend API Clients
…
+ Framework integrations
+ CMS integrations
+ UI components
• Components for FB React
• Twitter Typeahead
• Select2
• ..
…
Instant Search API
INTEGRATIONS WITH FRAMEWORKS, CMS, …
https://www.algolia.com/doc/integrations
Instant Search API
TWO APPROACHES / ARCHITECTURES
Backend
implementation
Frontend
implementation
Instant Search API
BENEFITS OF THE FRONTEND APPROACH
Instant Search API
LETS DO IT!
Instant Search API
QUESTIONS / ANSWERS
Instant Search API
Alexandre COLLIN
Customer Solutions Engineer
alex@algolia.com
@alexandrecollinOffice Hours
Don't wait! Try Algolia now!
www.algolia.com

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Leveraging Search to Build an Engaging User Experience (CodeMentor - OfficeHours)

  • 1. Instant Search API Instant Search API Alexandre COLLIN Customer Solutions Engineer alex@algolia.com @alexandrecollin Office Hours - April 13th 2015 Leveraging Search to Build an Engaging UX
  • 2. Instant Search API Introduction (2min) State of the Art of Search (20 min) How to build a Instant Search and Navigation UX? (20 min) - Instant Search Result page - Multi-category Autocomplete Questions & Answers (20 min) AGENDA
  • 3. Instant Search API WHO I AM? Product Marketing Software Engineer Traveler + Freelancer Customer Solutions Engineer My scope includes • Build prototypes • Provide Technical support • Provide implementation guidance from the User Experience POV • Share best practices among our community • Ensure that our users are successful
  • 4. Instant Search API Dec 2013 Mobile offline Search SDK Jan 2014 Nov 2014 Distributed Search Network Oct 2012 Creation by 2 Search Veterans Sept 2013 Hosted API Release ALGOLIA’S IDENTITY CARD E-commerce Other +500 customers in +45 countries Today it’s A team in Paris & San Francisco We're Hiring Medias
  • 5. Instant Search API STATE OF THE ART OF SEARCH
  • 6. Instant Search API TWO TYPES OF SEARCH Site search / mobile app searchWebsite & document search
  • 7. Instant Search API HOW DOES SEARCH LOOKS LIKE ON POPULAR WEBSITES? Ikea.com CNN.com Amazon.com
  • 8. Instant Search API SEARCH HAS BECOME A CRITICAL UI / UX ELEMENT 2001 today People start their web sessions with a search engine 88% of the time. Nielsen Norman Group 2004 43% of users jump immediately to the search function after landing for the first time on a website Marketing Sherpa 2007
  • 9. Instant Search API Half a second delay caused 20% drop in traffic Every 100ms of latency costs them 1% in sales SPEED MATTERS
  • 10. Instant Search API RELEVANCE IS CRITICAL The lack of relevance and results (typo-tolerance, synonyms support) creates disappointment to the user. => Pogo sticking problem - Bad User Experience - High bounce rate & Investments in SEO/SEM get lost
  • 11. Instant Search API 199 britnney spears 163 britnry spears 147 breatny spears 147 brittiney spears 147 britty spears 147 brotney spears 147 brutney spears 133 britteney spears 133 briyney spears 121 bittany spears 121 bridney spears 121 britainy spears 121 britmey spears 109 brietney spears 109 brithny spears 109 britni spears 109 brittant spears 98 bittney spears 98 brittiany spears 98 btitney spears 89 brietny spears 89 brinety spears 89 brintny spears 89 britnie spears 89 brittey spears 89 brittnet spears 89 brity spears 89 ritney spears 80 bretny spears 80 britnany spears 73 brinteny spears 73 brittainy spears 73 pritney spears 66 brintany spears 66 britnery spears 59 briitney spears 59 britinay spears 54 britneay spears 54 britner spears 54 britney’s spears 54 britnye spears 54 britt spears 54 brttany spears 48 bitany spears 48 briny spears 48 brirney spears 48 britant spears 48 britnety spears 48 brittanny spears 48 brttney spears 44 birttany spears 44 brittani spears 44 brityney spears 44 brtitney spears 488941 britney spears 40134 brittany spears 36315 brittney spears 24342 britany spears 7331 britny spears 6633 briteny spears 2696 britteny spears 1807 briney spears 1635 brittny spears 1479 brintey spears 1479 britanny spears 1338 britiny spears 1211 britnet spears 1096 britiney spears 991 britaney spears 991 britnay spears 811 brithney spears 811 brtiney spears 664 birtney speas 664 brintney spears 664 briteney spears 601 bitney spears 601 brinty spears 544 brittaney spears 544 brittnay spears 364 britey spears 364 brittiny spears 329 brtney spears 269 bretney spears 269 britneys spears 244 britne spears 244 brytney spears 220 breatney spears 220 britiany spears TYPO-TOLERANCE IS A MUST HAVE! The 594 ways people type Britney Spears (Google data)
  • 12. Instant Search API What’s true on Desktop is even more true on Mobile Need of Instant is amplified “ 55% of consumers using mobile to research want to purchase within the hour. ” Source: Nielsen & Google, Mobile Path to Purchase Five Key Findings, November 2013 WHAT ABOUT SEARCH ON MOBILE? “Fat finger effect”
  • 13. Instant Search API Backend elite required Requires a lot of skills (hosting, scaling, coding, tuning, …) and there is not enough experts on the market. Inaccessible to UX designer/developer Relevance is an important part of UX and is inaccessible to UX team. Time gets out of control A lot of iterations and tuning are required to reach a correct quality. BUILDING A GOOGLE-LIKE SEARCH UX IS TOO HARD Resulting in a poor search experience
  • 14. Instant Search API Ultra-fast search API Most results computed in under 10ms Up to 200x faster than the competition. Exceptional user experience on any device Designed for search-as-you-type UX. Rich features set Typo-tolerance, geo-search, all languages support, analytics, etc. First class security Fine-grained access control, even in javascript. Available in 12 data centers Full response time under 50ms in most parts of the world. Highly available SLA of 99.99% Algolia relies on a high-end feature set to deliver its value to the End-Users and Developers ALGOLIA’S VALUE PROPOSITION
  • 15. Instant Search API UX BUILT USING ALGOLIA’S API
  • 16. Instant Search API SPEED LEADS TO MORE ENGAGEMENT - Search depth increased by 60% - Mobile sessions with search jump 250% - Bounce rate decreased by 17% - Increase in their average order value by 12% - Increase in their conversion rate 9% - Increase of the search volume by 5 - Visitors who use search view 3 time more pages per session and spend 6 time longer
  • 17. Instant Search API HOW EASILY IMPLEMENT AN INSTANT UX? Search & Navigation
  • 18. Instant Search API HOW DOES ALGOLIA WORK? Import your data using an API client Customize Ranking & fine tune results Build Search UX on Desktop & Mobile
  • 19. Instant Search API API CLIENTS: Backend VS Frontend JDBC MongoDB Backend API Clients + Connectors Frontend API Clients … + Framework integrations + CMS integrations + UI components • Components for FB React • Twitter Typeahead • Select2 • .. …
  • 20. Instant Search API INTEGRATIONS WITH FRAMEWORKS, CMS, … https://www.algolia.com/doc/integrations
  • 21. Instant Search API TWO APPROACHES / ARCHITECTURES Backend implementation Frontend implementation
  • 22. Instant Search API BENEFITS OF THE FRONTEND APPROACH
  • 24. Instant Search API QUESTIONS / ANSWERS Instant Search API Alexandre COLLIN Customer Solutions Engineer alex@algolia.com @alexandrecollinOffice Hours Don't wait! Try Algolia now! www.algolia.com