Knowledge Management and community-building software solution

1. ©Collective Nexus, LLC 2020
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2. ©Collective Nexus, LLC 2020
The challenges of knowledge management are well known.
Implementations are said to have a failure rate of 50%.
And 75% are abandoned within 3 years.
But community-based KM
platforms can be successful:
Quora has 300 million monthly
active users
50 million users visit
Stackoverflow monthly
Wikipedia has over 6 million
articles written by community
members with an increase of
17,000 a month

3. ©Collective Nexus, LLC 2020
We’re born curious and open minded
“Have you ever seen a six-month-old or a three-year-old
who’s not curious and self-directed? I haven’t. That’s how we
are out of the box.”
- Daniel H. Pink, Drive

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Too often, organizations stunt us
“Modern society has perfected the art of making
people not feel necessary.”
- Sebastian Junger, Tribe

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This is a shame, because each member of
our organization is a tremendous resource
“Human creativity is the ultimate economic resource.”
- Richard Florida

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Your organization is a community with
insights, experience, and wisdom to

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Driving Trends
A more diverse
workforce than ever
before with more
knowledge, experience,
and capacity
Today’s workforce
brings people in/out
of organizations with
increasing frequency
Information economy
requires tapping
every mind
effectively

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What if anyone could ask any
question and receive insights and
feedback from across the
organization?

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INTRODUCING

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QuestionTap is a product of Collective
Nexus, which provides community-building
solutions
Connect
LearnCo-Create
Inviting new and
diverse voices to be
share and participate is
key to uncovering
reality in a changing
world
At
the 3C’s of building community
are a key part of our philosophy

11. ©Collective Nexus, LLC 2020
We believe that the right tools can facilitate
real change
"If you want to teach people a new way of thinking, don't bother
trying to teach them. Instead, give them a tool, the use of which
will lead to new ways of thinking.”
-R. Buckminster Fuller

12. ©Collective Nexus, LLC 2020
Creating a Questioning Culture
“Creativity requires asking questions for which an answer
is not already known. The truth is that innovation is rarely
the product of pure inspiration, that “Eureka!” moment
when some genius comes up with a wholly new idea.
Rather, innovation happens when people see things
differently. It starts with a questioning culture that helps
people gain new perspective and see things differently.
Innovation is generated by great questions in an
environment that encourages questions.”
― Michael J. Marquardt, Leading with Questions

13. ©Collective Nexus, LLC 2020
Communication must flow freely to
ensure true understanding in an
organization
“Mutual understanding can never be attained by
‘communications down,’ can never be created by talking. It can
result only from “communications up.” It requires both the
superior’s willingness to listen and a tool especially designed to
make lower managers heard.”
- Peter F. Drucker, Management: Tasks, Responsibilities, Practices

14. ©Collective Nexus, LLC 2020
Leaders should not hide from reality- they
should actively seek it out!
“Of all the problems in organizations, self-deception is the
most common, and the most damaging.”
- The Arbinger Institute, Leadership and Self-Deception

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Principles for Success
• Curiosity
• Transparency
• Openness
• Collaboration
• Feedback
©Collective Nexus, LLC 2020

16. ©Collective Nexus, LLC 2020
Our Solution
Anyone can ask Anyone can
answer
The crowd
filters the best
You keep the
conversation
flowing with
scheduled questions
Moderation
features to keep
the content on
track

17. ©Collective Nexus, LLC 2020
QuestionTap.com
Ask Questions of the
Community
Offer Answers Rate and Comment
Share and engage everyone in answering compelling questions
©Collective Nexus, LLC 2020

18. ©Collective Nexus, LLC 2020
Provides a platform for participation
and sharing
“Leadership is the art of giving people a platform for
spreading ideas that work.”
- Seth Godin

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Why this approach will work
“Look for people who have lots of great questions. Smart
people are the ones who ask the most thoughtful questions,
as opposed to thinking they have all the answers. Great
questions are a much better indicator of future success than
great answers.”
― Ray Dalio, Principles: Life and Work

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Freedom to ask your community your
hardest questions
“Asking “Why?” can lead to understanding.
Asking “Why not?” can lead to breakthroughs.”
- Daniel H. Pink, A Whole New Mind

21. ©Collective Nexus, LLC 2020
Ensuring Joint
Ownership of Success
It’s not enough to turn on a new
application and expect engagement
Build a Community of Moderators
Build a champion team
Provide curation and moderation
Strategize on content and topics
Seed questions to keep the story going
Track success

22. ©Collective Nexus, LLC 2020
We are here for you
Setup Training Support
©Collective Nexus, LLC 2020

23. ©Collective Nexus, LLC 2020
Setup Process
Signup Consult with
an account
manager
Set up your
account
Train your
users
Promote
within your
organization

24. ©Collective Nexus, LLC 2020
QuestionTap is a product of:
Collective Nexus, LLC
Building community in remote and
distributed organizations
https://www.collectivenexus.com
©Collective Nexus, LLC 2020

25. ©Collective Nexus, LLC 2020
Opens minds to new possibilities
“The important thing is not to stop questioning.
Curiosity has its own reason for existing.”
- Albert Einstein

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Thank You
Visit us at https://www.questiontap.com
©Collective Nexus, LLC 2020