Thomas Asger Hansen, Head of Global Working Culture hos Grundfos, har de sidste 5 år har han arbejdet med at implementere konceptet "digital workplace". I dette oplæg til Headstart Networks morgenseminar om "Netværk i organisationer" fortæller han hvordan en global virksomhed skaber bedre rammer for at arbejde sammen på tværs af afdelinger og tidszoner gennem en intern netværksplatform.

1. Working as a Network
Digital Workplace Vision & Reality
@thomasasger
Click to edit Master text styles
Global Working Culture (2012 – 2017)
Purpose
“To drive business growth, innovation, and strategy execution, by making it normal to engage
openly in the globally connected Grundfos – internally and externally”

2. @gilaridgewell
@thomasasger

3. @thomasasger

4. Grundfos Big Data Lab (2016 - )
4
MISSION
“We can and must use our data better to create new
value and business opportunities”
Consequentially, we will create a Grundfos big data platform and capability which serves
the needs for big data computing, business development, and local agility.
@thomasasg
er

5. Big Data Lab Network: Network is growing steadily
5
4Q2016 1Q2017
IS Big
Data Lab
T&I
IS Big
Data Lab
T&I
Building
Services
D&E EMEA
GEE
Group
Coms
Group
Sales &
Marketing
IS
Opera-
tions
@thomasasg
er

6. COLLABORATON NON-NEGOTIONAL STANDARDS
This is why we do it
 We do it since one of the strengths of an Enterprise is its ability to best use its
capabilities and expertise, using the Enterprise Network at its full capacity
 We do it since Working Out Loud and Open by default creates transparency
(transparent silos)
 We do it since the full potential value in digital project lies within how well different
components and processes connect and interact together
Rich Profile WOL
Project
overview
One place
 Any Team, Project, or Stream store files, documents, videos, notes, actions in one
central place/site of their choice in our O365 ecosystem.
 Cross links from front page to other important sites and projects
 Master presentations are available in public folders
 Update and maintain Projects, Skills, and Expertise in the personal Delve profile (5
minutes per month)
 Weekly WOL by project members; max 1—5 lines (5 minutes per week)
Cross link
Open by default (make private
sub-sites / folders if necessary)
@thomasasger

7. Big Data and IoT Lab Collaboration Principles
PUBLIC
(O365 Group Site)
Big Data and IoT Lab
Yammer
(public)
Email
Public
Documents
Planner
VSTS
Notebook
Calendar
Lists Cross links
Private
Documents
Video
 Cross links from front page to other important sites and projects
 Master presentations are available in public folders
 Members rich profiles (Delve) are updated
 Weekly WOL by project members; max 1—5 lines (5 minutes per week)
 We use Planner for our tasks! Only the tasks which are not born out of
either VSTS or Plans/Buckets/Tasks in other projects end up in the Team
Planner (i.e. Big Data and IoT Lab.
Team Collaboration Platform
PUBLIC
Team Y
PUBLIC
Project X
@thomasasger

8. GLOBAL WORKING
CULTURE
Mission (WHY)
• Identify new ways of working
effectively
• ‘Push Grundfos across the gap’
Method (HOW)
• Frontloading and Innovating
• Design Thinking
Actions (WHAT)
• Pilot Projects
• Business Consultancy
SMARTWORKER
Mission (WHY)
• Give back 1 million hours to our
business functions
• ‘Pull Grundfos across the gap’
Method (HOW)
• Scalable Deployment Models
• User Adoption Framework
Actions (WHAT)
• WorSsmart portal
• Productivity Teams &
Ambassador Communities
• Communication framework
• Adoption metrics
. . . AND IT HAPPENS ONE PERSON OR USE-CASE AT A TIME.
WE HELP THE ORGANIZATION CROSS THE CHASM . . .
@thomasasger

9. ‘LEARNING’ A GLOBAL WORKING CULTURE
1st
Employee
Advocacy
pilot 1st Social Media
Management pilot
launched by Marketing
Prospect-
Finder pilot
SAP Jam
Social
Listening
pilot
(NetBase)
2nd
Maturity
Assessment
Pulsar for
Yammer
Analytics
New InSite
mock-up
Product
Centre
Customer
Community
Thought Leader Social
Business Enablement
Reach for
the Stars
Lead
App
2nd
employee
advocacy
pilot
BD Project
Template
1st
YamJam
(MWB1)
DACH
OneOffice
team
concept
Sprinklr
Ramp-Up
UX
Excellence
Guide
Collabora-
tion
Analytics
2012 20152013 2014
MWB5
definition
Yammer
with HR
(P&S)
Grundfos
Social
Business
Policy
Launch of
Global
Working
Culture
Talent
Event
1st Maturity
Assessment
1st
integrated
Social
Business
strategy
framework
(Cookbook)
Mads Blog
Social
Business
Intelligence
pilot
(Sprinklr)
MHD Strategy
Engagement
Case
Community
Planning Guide
Virtual
Leadership
Module 1
Strategy
2020
MWB5
Practises
Voice of the
Customer
Community (VoC)
Community
Management
Enablement
Global
Purchase
Enablement
Key
Collaboration
Behaviour
Analytics
IN PROGRESS CLOSED DOWNCOMPLETE CHANGE DRIVER: BEHAVIOR TECHNOLOGY
Worksmart
Portal
Internal
Personas
Surveys, Self
Assessment, and
Leadership
Communication
Design
Thinking:
Rich Profile
Digital
Workplace and
Productivity
user journeys
@thomasasger