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November 2007




Tracking the human assets -
and developing them
Presented by Tony Freer

© CGI GROUP INC. All rights reserved

                                       _experience the commitment   TM
Agenda
 g

• “Here’s   the CGI story with SFIA”
                        y
 • The plan
 • Implementation issues
     p
 • Benefits now
 • The future




                                                 2
                                       Confidential
The Plan

• Where   did we want to get to?
                          g
• Handle on skills and behaviours = ensure that people
  a e the g t
  are in t e right job, a d have a p a to de e op
                        and a e plan develop
  themselves within that role and beyond.
• Here are the steps we undertook:
 • Decide on an approach (i.e use technology)
 • Implement
 • Get Line managers involved
 • Get employees involved
 • Analyse


                                                                   3
                                                         Confidential
Implementation
  p

• Why
    y   use a technological solution?
                      g
 • Flexibility to respond and adapt skills in the future
 • Need to analyse data in many different ways
                  y             y               y
 • Gives you a view of what you’ve got, and enables you to be
   cleverer with it
• Chose   InfoBasis platform:
 • flexibility o more than o e framework
     e b y of o e a one a e o
 • Could go day 1 with SFIA, and add others later
 • Link in learning solutions – Skillsoft e-learning
                                          e learning




                                                                Confidential
Implementation Issues
  p

• Success    comes through line management engagement –
                           g            g          g g
  it can’t just be an HR initiative (and seen as that)
• Success through the people - IP = skills
             t oug t e peop e            s s
• Skill levelling – self assessment =
 • Over assessments
 • Under assessments




                                                   Confidential
Benefits

•   More accurate and up-to-date job descriptions
•   Makes clearer what people in jobs should be doing
•   Job role comparisons
•   Promotions,
    Promotions create effective development plans
•   Not a matter of individual guessing – clearer focus on getting people to where
    they need to be
•   More effective development activities = better targeted spend on training budget
•   Can now do overall helicopter view of the skills
•   More d fi iti i recruitment
    M     definitive in     it   t




                                                                                         6
                                                                               Confidential
Career prospecting
       p   p     g




                               7
                     Confidential
Skills Summary
             y




                           8
                 Confidential
Next Steps
        p

• Resourcing
           g   – deploying the right p p in the right
                   p y g         g people         g
  engagements
• Global de e y c uc a – being a a e o capab ty
  G oba delivery crucial be g aware of capability
  globally increasingly important




                                                                  9
                                                        Confidential
Lessons Learned

• Do  not under-estimate the change management that
                                 g        g
  may be required
• Need a state e t o intent – clarity o d ect o for a
   eed statement of te t c a ty of direction o all
• Need top-level sponsor
• Difficult to show early ROI




                                                                10
                                                        Confidential

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CGI Tracking The Human Assets and Developing Them SFIA

  • 1. November 2007 Tracking the human assets - and developing them Presented by Tony Freer © CGI GROUP INC. All rights reserved _experience the commitment TM
  • 2. Agenda g • “Here’s the CGI story with SFIA” y • The plan • Implementation issues p • Benefits now • The future 2 Confidential
  • 3. The Plan • Where did we want to get to? g • Handle on skills and behaviours = ensure that people a e the g t are in t e right job, a d have a p a to de e op and a e plan develop themselves within that role and beyond. • Here are the steps we undertook: • Decide on an approach (i.e use technology) • Implement • Get Line managers involved • Get employees involved • Analyse 3 Confidential
  • 4. Implementation p • Why y use a technological solution? g • Flexibility to respond and adapt skills in the future • Need to analyse data in many different ways y y y • Gives you a view of what you’ve got, and enables you to be cleverer with it • Chose InfoBasis platform: • flexibility o more than o e framework e b y of o e a one a e o • Could go day 1 with SFIA, and add others later • Link in learning solutions – Skillsoft e-learning e learning Confidential
  • 5. Implementation Issues p • Success comes through line management engagement – g g g g it can’t just be an HR initiative (and seen as that) • Success through the people - IP = skills t oug t e peop e s s • Skill levelling – self assessment = • Over assessments • Under assessments Confidential
  • 6. Benefits • More accurate and up-to-date job descriptions • Makes clearer what people in jobs should be doing • Job role comparisons • Promotions, Promotions create effective development plans • Not a matter of individual guessing – clearer focus on getting people to where they need to be • More effective development activities = better targeted spend on training budget • Can now do overall helicopter view of the skills • More d fi iti i recruitment M definitive in it t 6 Confidential
  • 7. Career prospecting p p g 7 Confidential
  • 8. Skills Summary y 8 Confidential
  • 9. Next Steps p • Resourcing g – deploying the right p p in the right p y g g people g engagements • Global de e y c uc a – being a a e o capab ty G oba delivery crucial be g aware of capability globally increasingly important 9 Confidential
  • 10. Lessons Learned • Do not under-estimate the change management that g g may be required • Need a state e t o intent – clarity o d ect o for a eed statement of te t c a ty of direction o all • Need top-level sponsor • Difficult to show early ROI 10 Confidential