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Getting Sociable! Sociable! How
Social Media is Turning Sales and
     Marketing Upside-down
         @shanegibson
“I think
  that’s
going to
break.”
“The Customer Owns
    Your Brand”




   Socialized.me @shanegibson
800 Million




Socialized.me @shanegibson
150 Million




Socialized.me @shanegibson
300 Million
updates/day




Socialized.me @shanegibson
Socialized.me @shanegibson
3 Billion views/day




  Socialized.me @shanegibson
“If you think you are a
 leader and no one is
     following you...

 You’re actually just
  going for a walk”
   Socialized.me @shanegibson
Socialized.me @shanegibson
“After accruing the initial 120 participants and
an additional 144 engaged influencers, the
word of mouth power kicked in, as those
individuals, proud to have “earned” such
special treatment, generated more than 4,600
tweets about the new route. This, in turn, led to
more than 7.4 million impressions and
coverage in top blogs and news outlets like the
L.A. Times and CNN Money. And all it took
was making those original 120 participants feel
special.”

Porter Gale – VP Marketing, Virgin
          Socialized.me @shanegibson
The Reverse Drip




  Socialized.me @shanegibson
Socialized.me @shanegibson
Rules of Engagement
#1 Stop pitching and start connecting
#2 Doers win in the game of social media
#3 It’s not about you
#4 Be fearless in your contribution to community
#5 Don’t be a social spammer, engage
#6 Be authentic
#7 Be consistent
           Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Use Multiple
  Channels




Engagementdb.com

 Socialized.me @shanegibson
Who blogs anyway?




   Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Islands




Socialized.me @shanegibson
Ecosystem




Socialized.me @shanegibson
Business Intelligence
• The top sources for real-time
  intelligence on the web
• Free or nearly free social media and
  web monitoring tools you can use
• How to use the information and
  intelligence you gather.


          Socialized.me @shanegibson
Socialized.me @shanegibson
Tweets tell the future
• Computer scientists studied 3 million
    tweets
•   25 movies (including Avatar)
•   Tweet frequency could be used to
    accurately predict the box office takings
•   Content of the messages predict
    ongoing success.
•   "Our predictions were incredibly close,"
    Bernardo Huberman, head of the social
    computing lab at HP


             Socialized.me @shanegibson
Boeing




Socialized.me @shanegibson
Mediadecoder.com:
“Like many large companies we do not
   accept unsolicited ideas. Experience
   showed that most ideas had already
   been considered by our engineers
   and that there can be unintended
   consequences to simply accepting
   these ideas. The time, cost and risk
   involved in processing them, therefore,
   were not justified by the benefits
   gained.” - Boeing

       Socialized.me @shanegibson
Blog.suggestionbox.com


       Socialized.me @shanegibson
Real-Time Feedback




   Socialized.me @shanegibson
Socialized.me @shanegibson
Score Keeping?




 Socialized.me @shanegibson
Stakeholder Spotting




   Socialized.me @shanegibson
Listening
            http://Search.twitter.com
            http://Google.com/alerts
            http://Blogsearch.google.com
            http://www.linkedin.com/signal/
            http://twazzup.com
            http://facebook.com/search




Socialized.me @shanegibson
Twitter Search
   (Local)




Socialized.me @shanegibson
Google Alerts




Socialized.me @shanegibson
Socialized.me @shanegibson
Blogsearch.Google.c
        om




   Socialized.me @shanegibson
Socialized.me @shanegibson
Linkedin.com/Signal




  Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Can we just not do it?




    Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Socialized.me @shanegibson
Get in the game




 Socialized.me @shanegibson
Canada’s Biggest
Book Launch Party


 (Until someone tells us otherwise)




    Socialized.me @shanegibson
Being




    Socialized.me @shanegibson
Getting Sociable!




 Socialized.me @shanegibson
Launch Plan
1. Identify Your Goal
2. Identify Your Target Audience / nano-markets
3. Pick the Right Platforms
4. Map out Social Etiquette and Policy
5. Implement Listening and Engagement Strategy
6. Know Your Market Intimately
7. Create Content Mixing Marketing and Community
8. Get Sociable!
          Socialized.me @shanegibson
Resources
http://socialized.me/dtm
http://closingbigger.net
http://twitter.com/shanegibson




      Socialized.me @shanegibson

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DTM Systems Social Media

Editor's Notes

  1. Start is Shane. Mentions social media experts.Steve: We’re amateurs all learning
  2. Shane talks about Krisitan
  3. Shane: HummerUbertor: Competitor Spam story
  4. Shane share’s his favorite quote
  5. Influencing thought leaders
  6. Steve Introduces the Reverse Drip
  7. Steve covers Disengaged. Introduces thought leaders.
  8. Shane id odd