1. HRM challenges and strategies to mitigate them
Human Resource Management
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2. I believe in the adage: Hire people smarter than you and get out of their way
Howard Schultze, CEO of coffee chain Starbucks (1994)
Agenda
What is Human Resource Management?
Questions
Key Challenges in the HRM Life Cycle
Cases
The Human Resource Life Cycle – Hire to Retire
Mitigation Strategies
Summary
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Sai Prasad Group Of Companies

3. What is Human Resource Management?
Sai Prasad Group Of Companies
Human resource management (HRM, or simply HR) is the management of an
organization's workforce, or human resources. It is responsible for the attraction,
selection, training, assessment, and rewarding of employees, while also
overseeing organizational leadership and culture, and ensuring compliance with
employment and labor laws. - From Wikipedia
Simply put, Human Resource Management (HRM) is a management function
that helps managers recruit, select, train and develop employees for an
organization. – K Aswathappa (Management Guru)

4. Take our 20 best people away, and I will tell you that Microsoft would become an unimportant
company
Bill Gates, CEO of Microsoft in Fortune, November 25th, 1996
Agenda
What is Human Resource Management?
The Human Resource Life Cycle – Hire to Retire✓
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Sai Prasad Group Of Companies
Questions
Cases
Mitigation Strategies
Summary
Key Challenges in the HRM Life Cycle

5. The Human Resource Life Cycle – Hire to Retire
Sai Prasad Group Of Companies
HRM
Recruitment
Hiring
Training
Appraisal
Succession
Planning
Retirement

6. True motivation comes from achievement, personal development, job satisfaction, and
recognition
Frederick Herzberg 1923-2000, US psychologist
Agenda
What is Human Resource Management?
The Human Resource Life Cycle – Hire to Retire
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Sai Prasad Group Of Companies
Questions
Cases
Mitigation Strategies
Summary
Key Challenges in the HRM Life Cycle

7. Key Challenges in the HRM Life Cycle (1 of 2)
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Recruitment
 Attracting & Retaining Talent
 Profile Match
 Demand & Supply Gap
Hiring
 Make or Buy decision making
 Workplace Diversity
Training
 What’s in it for me? I know my job- attitude
 Lack of Management Focus

8. Key Challenges in the HRM Life Cycle (2 of 2)
Sai Prasad Group Of Companies
Appraisal
 KRA’s not aligned with business needs
 Employees not aware of the appraisal process
Succession Planning  Reactive and ad-hoc
Retirement  Knowledge retention from senior employees

9. If an institution wants to be adaptive, it has to let go of some control and trust that people will
work on the right things in the right way
Robert B. Shapiro, CEO of chemical company Monsanto in Harvard Business Review, Jan-Feb 1997
Agenda
What is Human Resource Management?
The Human Resource Life Cycle – Hire to Retire
✓
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Sai Prasad Group Of Companies
Questions
Cases
Mitigation Strategies
Summary
Key Challenges in the HRM Life Cycle

10. Mitigation Strategies (1 of 2)
Sai Prasad Group Of Companies
Recruitment
 Job clarity
 Mutual discussion & counselling
 Establishing priorities of the firm
 Career development plan along with professional
competency
Hiring
 Focus on technical skills at entry level
 Focus on conceptual skills at middle & senior level
 Develop systems & procedures for employee adaptability in
cross-cultural environment
Training
 Management of change
 Cost-Benefit analysis based on learning inputs given to
participants

11. Mitigation Strategies (2 of 2)
Sai Prasad Group Of Companies
Appraisal
 Effective PMS strategy & its implementation
 Focus on KRA strategy & its achievements
Succession Planning
 Proper planning & execution of succession plans for each
department
Retirement  Effective Manpower plans

12. If an institution wants to be adaptive, it has to let go of some control and trust that people will
work on the right things in the right way
Robert B. Shapiro, CEO of chemical company Monsanto in Harvard Business Review, Jan-Feb 1997
Agenda
What is Human Resource Management?
The Human Resource Life Cycle – Hire to Retire
✓
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Sai Prasad Group Of Companies
Questions
Cases
Mitigation Strategies
Summary
Key Challenges in the HRM Life Cycle

13. Cases
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Case A
Case B

14. Always recognize that human individuals are ends, and do not use them as means to your end
Immanuel Kant 1724-1804, German philosopher
Agenda
What is Human Resource Management?
The Human Resource Life Cycle – Hire to Retire
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Sai Prasad Group Of Companies
Questions
Cases
Mitigation Strategies
Summary
Key Challenges in the HRM Life Cycle

15. Summary
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While HR challenges are greater than ever before, so too are the opportunities
for companies to excel through people strategies
The HR function must be able to measure, count, and calculate the
effectiveness of both its internal operations and the company’s overall
people strategies. One of the reasons that HR ranks lower on the corporate
ladder today than the finance department is that HR managers often cannot
quantify their successes.
People can make a difference when they dare to believe in creating advantage
for themselves, their communities, and their future.

16. The soft stuff is always harder than the hard stuff
Roger Enrico, Vice Chairman of PepsiCo, referring to areas like HRM as opposed to quantitative factors
in Fortune, November 27th, 1995
Agenda
What is Human Resource Management?
The Human Resource Life Cycle – Hire to Retire
✓
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Sai Prasad Group Of Companies
Questions
Cases
Mitigation Strategies
Summary
Key Challenges in the HRM Life Cycle

17. Questions ???
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18. THANK YOU!
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