1. Shweta Grover
Venkateshwara Nagar,Bldg no:2, Flat no:104, A wing ,Cabin Road ,Bhayander ( e)
Mobile: 9619200092 Email Id:email@example.com
Looking for a long association with people oriented organization where individual skills,
talent, honesty and hardworking are acknowledged and conducive work environment is
To be closely associated with a team of professional organization, to acquire knowledge
To obtain a position that allows me to use and improve my skills .Eager to put best foot
forward to learn and develop in Administrative or Support Sales working in team –
To build my career in a progressive organization this will provide me with a
good opportunity to grow personally and professionally.
Currentlyworkingwith Oberoi International School,Goregoan(E) –
Period of Employment: March, 2014 till Date (2.3 years of Experience)
InventoryControl: Handling& MaintainingInventoryof School Bags,SipperBottles&
Purchase Requisition:Co-ordinations &Purchasingvariousrequisitionreceivedfromteaching
or non –teachingstaffs
Making Purchase or Work order inSAP : MakingPO or WO as per bestquotationreceived&
forwardingsame toheadsfor theirapproval
Followup: Followupwithvendorforprocuringmaterial orderedagainstpurchase order.After
receiptof material,forwardingtoconcerndepartment.Follow upvendorwithpendingInvoices.
2. Followwithaccountsdepartmentforvendorpayments,Ledger&TDS.Follow upwithparents
for anypendingdocumentsorcheque relatedtoInternational trips.
Bill processing:ProcessingInvoice receivedfromvendor,updatingsame inSAPsystem&
MaintainingRecords: Maintainingrecordsof each& everydocumentshandedtoaccounts.Also
FieldTrip: Arrangingtransportation,Medical kits&packeddrinkingbottlesforlocal fieldtrips.
Data Entry: Maintainingdocuments,cheques,Passport&Visadocumentsof students,goingto
Sale Data: MaintainingUniform&Bags sale data bymonitoring&keepinghardcopyof invoices
receivedfromvendor&forwardsame to accountsfor theirreference.
Extra-Curricular Activity (ECA):Making attendance register&CoordinatedwithITteamforID
cards for ECA vendors.AttimesprocessingECA vendorinvoices.
Foreignregional registrationoffice (FRRO): PartiallyhandedFRROregistration&renewalsof
Reports: Preparing&sendingmonthlyprovision,MIS& Budgetreportsto accounts
AnyotherdutiesasdirectedbyTeam membersor HODs (AcademicorNon-Academic)
Company: Gili India Ltd (Gitanjali Group)
Designation: Executive –Sales Co-ordinator (B2B division)
Period of Employment: Aug 2010 to March 2014 (3.5 years of Experience)
Nature of Company: Manufacturer & Seller of Diamond studded jewelry.
Developed and sustained relationships with potential and existing clients by co-
ordinating professional meetings and providing administrative support.
Actively support company sales team –Coordinated sales details, pre-sale material and
after sale deliveries.
Prepare clear sale analysis, as well as sales reports, sales-order status, sales agreements,
in-time proposal and presentations.
Monthly maintaining Travelling expenses, Marketing promotion Expenses & attendance
Communicating various promotional activities by drafting letters to Clients and Regional
Internal follow-up with account department for distributor ledger, Payment receipts,
follow-up with admin dept for the travel and stay arrangement of RSE/RSM/ASM
3. Distributor. Co-ordination with HR /Admin for new joinee requirements (SIM
card/Visiting cards /Bank account opening forms etc)
Follow-up on debtors/Outstanding from Respective distributor/RSE/RSM.
Responsible for timely, accurate quotations and various Pro-Forma invoices to
customers, processing inquires through emails, phones and fax.
Single Point of contact for all Client, Regional team & office staff.
Assisting with client enquiries in order to facilitate the face-to-face selling time for the
Active participator in IIJS Exhibition held in Bombay Exhibition Centre (Goregoan )for
three consecutive years
Received certificate for participating in Platinum sales training.
Maintain MIS for management review.
Company: ACCEL Frontline Pvt ltd (Authorized Mobile Service Center)
Designation: Customer Care Executive
Period of Employment: 26 June 2005 to 21 Aug 2010 (5 Years
Nature of Company: BPO that offers Enterprises Software Solutions, Integrated
Technology Services & Warranty outsource Solutions
Handled walk-in customers for mobile repair, servicing or software up-gradation of
Day to day planning, co-ordination to achieve successful course delivery.
Attending customer queries & co-ordinating with various vendors.
Provide training to new joiners about CRMsystem & overall process manageme
Handling customer related complaints & escalations..
Sending reports on daily & monthly basis.
Actively participated in service camps associated with the above points.
Received appreciation letter Best Customer Quality Service with a one year of employment in
month of January 16, 2006 & June 1, 2006
4. Date of Birth : May 21, 1985
Marital Status : Married
Nationality : Indian
Linguistic abilities : English, Marathi and Hindi
Hobbies / Interests : Listening to Music, Socializing
Computer Awareness : MS. Excel, MS. Word, MS. Power Point, SAP,
Strengths : Enthusiastic, Efficient, Hardworking and Flexible
Possess positive attitude & Self-motivated
B.Com Graduate from Mumbai University in 2005 from Shri Chinai College of Commerece &
I hereby declare that the above information is correct and complete to the best of my knowledge
Shweta A. Grover