The Return of Investment of Peope First Strategies : Employee Engagement
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The Return of Investment of Peope First Strategies : Employee Engagement
•1 j'aime•2,429 vues
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Discover the key reasons for Employee Engagement and how it affects the key business indicators (innovation, profit, growth, employee turnover, time to market).
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The Return of Investment of Peope First Strategies : Employee Engagement
- 1. InstitutodeEmpresa#PeopleFirstDubai2015 The ROI of #peoplefirst in the digital transformation era @kevinsigliano professor at IE business school & parter atTerritorio creativo Dubai 2015
- 2. InstitutodeEmpresa#PeopleFirstDubai2015 Competing in overcrowded industries is no way to sustain high performance.
- 4. Business objectives Innovation Culture Collaboration Talent On going education The Right Why Processes Customer Services Financials digital transformation change of era
- 6. InstitutodeEmpresa#PeopleFirstDubai2015 consumers 65% of new business Source : Deutsche Bank
- 7. InstitutodeEmpresa#PeopleFirstDubai2015 employees only 30% feel engaged Source : University of Bath
- 8. InstitutodeEmpresa#PeopleFirstDubai2015 innovation 80% revenue vs. < 5 yrs products Source : Apple
- 9. Business objectives Innovation Culture Collaboration Talent On going education The Right Why Processes Customer Services Financials #peoplefirst Scope & Priorities
- 10. InstitutodeEmpresa#PeopleFirstDubai2015 How to design the #PeopleFirst scope Business objectives Innovation Culture Collaboration Talent Driven On going education The Right Why Lean Processes Customer Services Transparent Financials
- 11. InstitutodeEmpresa#PeopleFirstDubai2015 Engaged stakeholders How to measure: Sentiment and Communities
- 12. InstitutodeEmpresa#PeopleFirstDubai2015 Customer Advocacy Nivel de texto 1 Nivel de texto 2 • Nivel de texto 3 ‣ Nivel de texto 4 Nivel de texto 5 How to measure: Customer satisfaction per touchpoint
- 13. InstitutodeEmpresa#PeopleFirstDubai2015 Life Time Value How to measure: Loyalty, prescription and value
- 14. Business objectives Innovation Culture Collaboration Talent On going education The Right Why Processes Customer Services Financials the digital transformation #peoplefirst strategy
- 15. InstitutodeEmpresa#PeopleFirstDubai2015 People First Strategic Framework Organization Processes Technology
- 16. InstitutodeEmpresa#PeopleFirstDubai2015 #peoplefirst principles 1. Build a strong sense of meaning and build the why on a daily basis
- 17. InstitutodeEmpresa#PeopleFirstDubai2015 2. Allow employees discover new challenges. #peoplefirst principles
- 18. InstitutodeEmpresa#PeopleFirstDubai2015 3. Drive a feedback, praise and acknowledgement. #peoplefirst principles
- 19. InstitutodeEmpresa#PeopleFirstDubai2015 4. Embrace individuality and worklife balance. #peoplefirst principles
- 20. InstitutodeEmpresa#PeopleFirstDubai2015 5. Foster good people and autonomy. #peoplefirst principles
- 22. Business objectives Innovation Culture Collaboration Talent On going education The Right Why Processes Customer Services Financials #PeopleFirst Best practices
- 28. #PeopleFirst is the new advertising Believe
- 29. DISENGAGED WORKERS COST THE U.S. ECONOMY $350 BILLION A YEAR IN LOST PRODUCTIVITY Remember
- 30. Business objectives Innovation Culture Collaboration Talent On going education The Right Why Processes Customer Services Financials Return on Investment why#peoplefirst
- 31. InstitutodeEmpresa#PeopleFirstDubai2015 #PeopleFirst Scorecard Employee Turnover Innovation Productivity Stakeholder Engagement Revenue Growth Profit Collaboration Learning
- 32. InstitutodeEmpresa#PeopleFirstDubai2015 #PeopleFirst strategies conquer business benefits 65% 58% 58% 55% 51% 46% 40% - Illustrative -
- 33. InstitutodeEmpresa#PeopleFirstDubai2015 Idea - Design - Implement - Measure - Optimize
- 34. InstitutodeEmpresa#PeopleFirstDubai2015 People First Results 2 X Profit 2,5 X Growth Rate + 10% Customer Satisfaction + 20% Productivity + 59% Innovation - 40% Employee Turnover Source: University of Bath