The document summarizes the results of a survey and benchmarking exercise regarding digital workplaces and intranets. 201 people answered the survey, which took 13-20 minutes, and 113 people participated in the more extensive 30-40 minute benchmarking. On average, benchmark scores were 21% but the highest scores were over 50%.

1. About the survey/benchmark
• 201 answered the survey (13-20 minutes)
• 113 benchmarked (30-40 minutes)
• Do it with the whole team (expect 2 hours)
• Average benchmark score is 21%
• The best are over 50%
@IntraTeam @KurtKragh 1

2. @IntraTeam @KurtKragh 2

3. 0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
Estimate the percentage of employees who will say
that the intranet/digital workplace creates value?
Average 38%

4. 0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Which system(s) are used for the intranet/digital workplace?
(Multiple answers available)
2017 Future
@IntraTeam @KurtKragh

5. 0%
10%
20%
30%
40%
50%
Yes 100% Yes Partly No Don't know
Management supports the intranet/digital workplace
Top management Middle management@IntraTeam @KurtKragh

6. Average No. of departments 1,9
0%
10%
20%
30%
40%
50%
60%
70%
80%
Which department(s) own(s) the intranet/digital workplace?
(Multiple answers available)
2017@IntraTeam @KurtKragh

7. 0%
10%
20%
30%
40%
> 1 1 2-5 6-10 11-25 26-100 100+
Size of intranet/digital workplace team
Average per thousand employees 1,1@IntraTeam @KurtKragh

8. 0%
10%
20%
30%
40%
50%
60%
Increase
heavily
Increase Remain
unchanged
Decrease Decrease
heavily
Don't know
The resources for the intranet/digital workplace will:
2017
@IntraTeam @KurtKragh

9. 0%
10%
20%
30%
40%
Very
satisfied
Satisfied Neither or Dissatisfied Very
dissatisfied
Don't know
How satisfied are the users with the
internal search functionality?
@IntraTeam @KurtKragh

10. 0%
10%
20%
30%
40%
Yes, it
works well
Yes Yes, but it
doesn't
work
We are
planning
to
No Don't
know
Do you use social media internally?
@IntraTeam @KurtKragh

11. 0%
10%
20%
30%
40%
50%
60%
70%
80%
Yes, it works
well
Yes Yes but it
doesn't work
We are
planning to
No
The home page consists primarily of tasks
prioritised by employees

12. 0%
10%
20%
30%
40%
Yes, it works
well
Yes Yes, but it
doesn't
work
We are
planning to
No Don't know
Anyone can comment on the news
@IntraTeam @KurtKragh

13. 0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
The main intranet/digital workplace purpose is
(multiple answers available):
2017@IntraTeam @KurtKragh