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Communication for employment job interview

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Communication for employment job interview

  1. 1. Communication for Employment: Common Job Interview Questions for marine graduates Jovy D. Elimanao – Mihm, MAEd
  2. 2. What is expected in The Job Interview
  3. 3. What to consider always: One of the most important steps in winning an interview is gathering information about a prospective employer. Researching an organization enlightens applicants and impresses employers
  4. 4. What should we know about BSM? • Bernhard Schulte Shipmanagement • It is a German company with training and recruitment centers in over 40 locations worldwide • It has about 130 years of history in the shipping industry • It focuses on highly trained staff and crew • It is dedicated to giving service at lowest possible shipping costs
  5. 5. Arriving at the office for The Job Interview
  6. 6. What should you do? 1. Exhibit a positive image • Arrive a little early. • Be courteous to everyone. Remember that you are being judged not only by the interviewer but by the receptionist and anyone else who sees you before and after the interview. • They will notice how you sit, and how you look. • Introduce yourself to the receptionist and wait to be invited to sit.
  7. 7. Exhibit a positive image • Dress professionally. Even if some employees in the organization dress casually, you should look qualified. • When you need to knock on the door, do so twice. • Open the door and say, “good morning / good afternoon” as you peek inside.
  8. 8. Exhibit a positive image • Greet the interviewer confidently. Look at him/her directly and say, “I am pleased to meet you madam/sir.” • Wait for the interviewer to offer you a chair. • Control your body movements. – Keep your hands, arms, and elbows to your self. – Don’t lean on the desk. – Sit erect, leaning forward slightly. – Keep your feet on the floor.
  9. 9. Exhibit a positive image • Make eye contact frequently but don’t get into the staring game. • Smile enough to convey a positive attitude. • Sound enthusiastic and interested-but sincere.
  10. 10. What is expected in The Job Interview
  11. 11. Guidelines for Answering Questions: • Sometimes it is necessary to clarify unclear questions. • Always aim your answers at the key characteristics the company is seeking; expertise, competence, motivation, etc. • Remember to focus on your strength. Don’t reveal weaknesses for they will never have you hired!
  12. 12. Guidelines for Answering Questions: • Avoid slangy expressions like yeah, like, and you know. • Don’t ask for the job. Never say, “I needed this badly.” • Don’t trash your previous employer. The interviewer will think you will do the same with their company! • Don’t be a threat to the interviewer. Whether directly or indirectly, avoid suggesting that you actually wanted his/her job!
  13. 13. Guidelines for Answering Questions: • Don’t emphasize salary or benefits. Wait for the interviewer to touch these subjects and ask you point. • Don’t interrupt. • Give a firm handshake. • Don’t accept the job immediately after getting an offer. Ask for some time to make an important decision. • Thank the interviewer.
  14. 14. All-time Favorite Questions During Job Interviews
  15. 15. What are the common questions? 1. Tell me about yourself. Experts agree that you must keep this answer short (1 to 2 minutes) but on target. Try practicing this formula: My name is ____________________. I have completed____________ degree with a major in _____________________. Recently I worked for _____________ as a _____________. Before that I worked for ___________ as a _____________. (this question asks for personal data)
  16. 16. What are the common questions? 2. What was your major in college, and why did you choose it? Express your interest towards your major or how did you learn to love it. Recruiters expect you to say you like what you were doing, and that includes choosing a major to prepare for a career. 3. If you had to do it over again, would choose the same major? Why? Be honest with your response or you will stumble for answers. However, many agree that choosing the same major is preferred since it will send a message that you are consistent.
  17. 17. What are the common questions? 4. Tell me about your college and why did you choose it. Tell the positive things about your school. If its reputation isn’t really good, try to cover that up by citing some good academic/ extracurricular programs you’ve been into. 5. What are your short range and long range goals? Be specific. For short range goals, assume that you will be hired and express the desire to quickly learn new skills and master your tasks. For long range goals, offer that you would like to serve and improve the company to be more profitable, and advance to higher positions of responsibility to aid, train, and motivate others.
  18. 18. What are the common questions? 6. Do you prefer to work by yourself or with others? Why? If the job description involves working with people, tell your interest towards working with a team, and provide certain situations that suggest this trait. 7. How would you describe yourself? Stress your dependability, achievement, and desire to get the job done. 8. Why did you choose this career or field? Emphasize the challenges present in the field of work, and show knowledge of the subject. Be specific.
  19. 19. What are the common questions? 9. What are you strengths and weaknesses? For strengths, specify the aspects that you are good at, but avoid bragging. You can also reaffirm you qualifications (I have no weaknesses that affect my ability to do this job). Since it is not acceptable to name a weakness that might cause your failure during interviews, try to present your strength as a weakness (Many people complain that I am a workaholic or too attentive to details that I sometimes need to review the same work again and again.) You can also mention a corrected weakness (I found that I really need to update my computer skills so I took a course for two weeks)
  20. 20. What are the common questions? 10. What particular qualifications do you have for this job? Mention your skills and abilities that answer the job description. Experience, education, hobbies… 11. Why should we hire you?/ Why should we hire you when we have applicants with more experience or better credentials? Remember that employers often hire people who present themselves well instead of those who have better credentials. Fluency is the name of the game. Some people who got good credentials fail to impress interviewers by not expressing their qualifications as expected. Emphasize the advantage that you can give the company. Are you a hard worker? How can you demonstrate it? Have you had any training? Some people who have more years of experience but actually have less knowledge because they have done the same things over and over. Tell your experience using the latest methods and equipment. Emphasize that you are open to new ideas and learn quickly.
  21. 21. What are the common questions? 12. Tell me about your part-time jobs, internships, or other experience. Tell you responsibilities in your previous jobs, and the things you learned from them that you can use for the position you are applying for. If you didn’t have any part-time or internship, you can mention about the volunteer work that you did. 13. What are your most important accomplishments? Memorize your most significant accomplishments and be brief and concise when talking about them. Avoid sounding arrogant. Did you receive any award or distinction in school or work? Did you become the youngest employee in a demanding company? Were you able to lead a team that did something great? Remember to utter credit to those you have worked with, or worked for. It shows how appreciative you are.
  22. 22. What are the common questions? 14. Why did you decide to change job? Express your interest of expanding knowledge of the field, or the challenges of new working environment. Remember never to speak ill of your previous employer. 15. What motivates you? Tell that you get motivated by the satisfaction of the job you done well. The desire to help and please customers or superiors, and positive responses with regards to professional growth and other similar responses that describes an excellent employee.
  23. 23. What are the common questions? 16. What does success mean to you? Tell about your definition of success in the workplace, and the satisfaction that you can get from it. 17. How long do you expect to stay in our company? Express the willingness to stay in the job for as long as your talent will benefit the company. 18. How do you work under pressure? State examples of your past deadlines that you have met and projects with limited budget you have completed, and other similar cases. You could even say that you prepare ahead of time, and is more motivated by the challenges of working under pressure.
  24. 24. What are the common questions? 19. What job functions do you enjoy most? Least? Why? For the thing you enjoy most, you can mention the responsibilities of the position you are applying for. You can also imply that you enjoyed the things you did in your previous jobs. For the thing you like least, you can mention things that are not actually directly related to your job descriptions. 20. Where do you expect to be five years from now? It’s a sure kiss to death to respond that you’d like to have the interviewer’s job! Instead, show interest in the current job and in making a contribution to the organization. Talk about the levels of responsibilities you’d like to achieve. Career counselors suggest showing ambition but not committing to a specific job title. Suggest that you will have learned enough to have progressed to a position where you will continue to grow.
  25. 25. What are the common questions? 21. If you got this position, what would you do to be sure you fit in? State your willingness to adjust and your ability to establish rapport with the people, responsibilities and demands of the job. 22. What major problems have you encountered and how did you deal with it? Make sure that your example is job related. You can state the projects you have handled, and how did you accomplish it despite the odds.
  26. 26. What are the common questions? 23. How much money are you looking for? One way to handle salary question is to ask politely to defer the discussion until it’s clear that a job will be offered to you. You can say, “I’m sure when the time comes, we’ll be able to work out a fair compensation package. Right now, I’d rather focus on whether we have a match.” Another possible answer is to reply that you can’t know what to ask until you know more about the position and the responsibilities. If the employer continues to press you on a figure, give a salary range. This is where you need to do research about how similar jobs are paying.
  27. 27. What questions can you ask? • You can ask the following questions: • What will my duties be? (If not yet discussed) • What is the salary for this position? (If not yet discussed) • Tell me what it’s like working here? • Who would be my immediate superior? • How is my performance evaluated? • What are the major challenges for a person in this position? • How long do employees generally stay with this organization? • What can I do to make myself more employable to you? • When will I hear from you regarding further action on my application?
  28. 28. After The Job Interview
  29. 29. What to do after they ask questions? After the interviewer told you to just wait for the result… 1. Say, “thank you for the opportunity to have an interview” 2. Never shake hands unless the interviewer offer first 3. Leave the room gently
  30. 30. What to bring on October 20? In a short white folder, organize the following: 1. Edited and approved cover letter 2. Edited and approved résumé 3. Grading rubric for the final exams
  31. 31. What to do on October 20? 1. Dress up appropriately – Summer white with complete accessories – Long sleeve shirt and slacks
  32. 32. What to do on October 20? 1. Be ready for the interview when your number is called 2. Proceed to the CAS Office by batch of 7 people only