1. Aun Falestien Faletehan
15 May 2007
by
Emotional Intelligence for Leaders

2. Which a leader do you like ?
an emotionally intelligent leaderan emotional leader

3. Leading workers with
Emotional Intelligence

4. Contents
 Introduction
 What is leadership ?
 The History of Emotional Intelligence
 How to lead people with Emotional Intelligence ?
 Conclusion

5.  The process of
influencing the activities
of an organised group
toward goal achievement
 Doing jobs through other
people

6. Emotional Intelligence (EI)
“Emotional intelligence is
the capacity for
recognizing our own
feelings and those of
others, for motivating
ourselves, and for
managing emotions well in
ourselves and in our
relationships” (Goleman)

7. The History of EI
 In 1990, an article which
comprises some ideas
called „emotional
intelligence‟ was published
by Peter Salovey of Yale
and John Mayer of the
University of New
Hampshire.
 It was Daniel Goleman who
popularised the term of
Emotional Intelligence (EI)
to communities in 1995 by
his famous book with the
same name

8. The comparison of EI with the other …

9. Five Components of EI
 Self-awareness
 Self-regulation
 Motivation
 Empathy
 Social skill
„Intrapersonal
Intelligence‟
„Interpersonal
Intelligence‟

10. Self-Awareness
 Having a deep
understanding of
our emotions,
strengths, weakness,
needs, and drives
 Being honest with
ourselves and the
others
Who am I ?

11. Leaders with Self-Awareness
 not taking actions which are
unsuitable with organisation‟s
capabilities
 encourages to enhance the
assets in order to succeed in
obtaining the better results
 Self-confidence about anything
(e.g. speaking in public)

12. Self-Regulation
 Controlling our feeling, moods and
emotional impulses
 Having adaptability and flexibility with
challenges
“Take responsibility for your life. If you can't control what
happens, you can at least control how you respond.”
(Sanborn)

13. Leaders with Self-Regulation
 Think first before
taking an action
 Not easy in getting
angry and panic
 React to any
condition with a
smile

14. Motivation
 Drives which attempt to achieve beyond
expectations
 A strong desire to attain goals with energy and
determination
“Nothing great was ever achieved without enthusiasm”
(Emerson)

16. Leaders with Motivation
 Self-motivation
 Be optimistic in
responding the result
whether it is bad or
good
 Remain hopeful and
overcome failure
without frustration

17. Empathy
 Understanding others
and taking active
interest in their
concerns
 Being sensitive to the
diversity about what
the others feel

18. Leaders with Empathy
 Understanding what workers feel and what they
want by being aware of their needs, perspectives,
feelings, concerns, and senses of the
developmental needs of them
 Behaving carefully in terms of instructing the
staff
 Becoming a good listener to employees‟ initiation
without interruption

19. Social Skill
 Ability in managing
relationship (no work
will be done alone)
 Sociability and
cooperation with a
purpose and moving
people to the desired
direction

20. Leaders with Social Skill
 Working together with
the subordinates
 Not only just socialising
with the followers but
also developing them
 Being supportive and
having ability to
communicate as well as
inspire people
 A proficiency in resolving
conflicts, collaboration
and forming a good team
work

21. Conclusion
“Emotional Intelligence is a way of
recognising, understanding, and choosing
how we think, feel, and act.
It defines how and what we learn;
it allows us to set priorities; it determines
the majority of our daily actions.
It shapes leaders‟ interactions with
the subordinates and
understanding of themselves.”

22. It doesn't matter who you are, where
you come from. The ability to triumph
begins with you. Always.
__ Oprah Winfrey