Kateryna Sytnikova is seeking a challenging position that utilizes her organizational and managerial skills. She has over 10 years of experience in recruiting, office management, data management, customer service, and teaching. Her background includes roles in recruiting, master data specialist, customer service management, engineering, content management, and administration.

1. KATERYNA SYTNIKOVA
24.07.1984
(093) -580-05-03
sitnikovakatarina@gmail.com
Objective
Summary
To obtain a challenging position in a growth-oriented company, which provides the
opportunity to implement my organizational skills and managerial capabilities
● Strong analytical, organizational and communication skills
● Ability to work under pressure in a challenging environment
● Organized and detail oriented, strong skills in time management
Experience
December 2015 –
present
November 2013-
January 2015
April 2012-
November 2013
ADORIKA MEDIA
Recruiter/Office manager
● Searching for candidates (Linkedin)
● Working with social networks
● Interviewing candidates in English
● Conducting candidate’s database
● Developing programs for company’s events
● Negotiating with suppliers and maintains of office life
● Developing strategy of company’s policy
● Optimizing company’s working environment
ANHEUSER-BUSCH
Master Data Specialist
● supporting and updating main data of customers in 1C/SAP (more than 1500 clients
and 10000 POCs)
● monitoring/maintenance actual databases of customers, lock inactive customers
● checking requests and documents, working with accountant
● optimization and elimination of losses in the routine processes, was involved in
projects, aimed at reducing costs and increasing the effectiveness of current
procedures
● checking the input data
ANHEUSER-BUSCH
CSM specialist
● solving all BSC requests on the 1st level
conducting and analysis of satisfaction surveys of external and internal customers
BSC Europe
● control Speak Up and New Demand requests
● accounting and distribution of PDA
● supporting of internal site of BSC Kharkov (TheOne)

2. April 2009-
April 2012
May 2009-
October 2009
May 2008-
November 2011
February 2008-
August 2008
October 2007-
June 2008
SMART (computer courses)
Teacher
● computer courses teacher “SMART” (http://cmapt.com.ua)
● teaching Windows XP/7, Microsoft Word, Excel, Access, Power Point, Outlook
2003/2007/2010, Internet
● individual lessons
● testing students in program ECDL
UAITP (Ukrainian Association of Information Technology)
Content manager
● computer courses teacher “SMART” (http://cmapt.com.ua)
● teaching Windows XP/7, Microsoft Word, Excel, Access, Power Point, Outlook
2003/2007/2010, Internet
● individual lessons
● testing students in program ECDL
NTU “KhPI” (computer courses)
Engineer-programmer 1st category
● maintaining computers in working condition
● taking coursework
● working with documents
● meeting delegation from Austria
“S4R” (siteforrent.ru)
Content manager
● creating and writing content
● optimization of content
● publishing content
“Tropico” (internet club)
Administrator
● writing course works, diplomas, etc.
● supporting of software in computers
● administrative function
Computer Skills ● Proficient in Microsoft Office, Bug tracking system (Mantis, Redmine), social
networks (Linkedin, Facebook, vk, Instagram, etc.), 1C, SAP
● Intermediate skills in Photoshop, HTML/CSS,
● Theoretical knowledge in manual testing
Education
2008-2011 NTU “KhPI”
Post-graduate student in Information Technology
Department: Computer Aided Management Systems
2002-2008
Additional
Education
2015 (June-July)
NTU “KhPI”
Specialist’s Degree in Management of foreign activities
Department: Computer Aided Management Systems
Telesens course “Junior QA” Practical course.
Test object: Calculator, Telesens website, Registration Form of diving center website
Creation of test artifacts: Test plan, test cases, check lists, bug report
Languages: English (upper-intermediate), Italian (Elementary)