Stop doing Retrospective and Start your Toyota Kata

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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Suggestions points in many direction

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Improvement Whack-a-Mole

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Håkan Forss
Lean/Agile Coach

@hakanforss

Agile/Scrum/XP

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

”To improve is to change;
to be perfect is to change often.”
...

Traditional improvements

Think Do Finished

Created by Håkan Fors...

Lean improvements

Think Do Continuous

Created by Håkan Forss @hakan...

Improvements are experiments

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Hypothesis

Observation Prediction

Experiment

...

Expect at least 50% of the
experiments will not give the
expected result

This is when we REALLY...

What do continuous really mean?
• At least one experiment a week
• Always at least one active
...

Daily work
Improving
Delivering value
...

See yourself as gardeners

If you don’t keep it up,
the weeds will grow back

Created ...

Let’s do an experiment!

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Cross your arms

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Now cross them the other way

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

We need to rewire our brains for
continuous improvements

Created by Håkan Forss @hakanforss http://hakanforss.wor...

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

What is a Kata?

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Create ”muscle memory”
for continuous improvements

Created by Håkan Forss @hakanforss http://hakanforss.wordpre...

“We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
...

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Vision

Challenge

Target
...

The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The Vision
• Process focused

• Not outcome focused
• Not a business or company vision

Created by...

Toyota’s Vision for Its
Production Operations
• Zero defects
• 100 percent value added
• One-piece flo...

Software development
Vision example
• Zero defects, in production
• 100 percent value added
• Highest va...

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

What to collect
• Data and facts, not gut feel
• Process metrics
• Outcome metrics

Created by Håkan For...

Our next target
condition is…

Created by Håkan Forss @hakanforss http://hakanforss....

Beyond the knowledge
threshold

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Put a square peg in a
round hole

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.c...

Setting a target condition
• Hypothesis on the journey towards the next
Challenge and Vision
• Based on y...

Challenge

Target
Target Con...

Challenge

Current
Condition

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Target Condition examples
• Make all work visible
• Reduce the lead time by 50%
• Reduce the work-in-...

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Target
Condition

Current
Condition

...

Target
Condition

A P
...

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Leader coaching the learners

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Give a helping hand

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Give a push in the
right direction

Created by Håkan Forss @hakanforss http://hakanforss.wordpress...

The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...

The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Downl...

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

So how are the Daily
meeting going? Good. We are taking
...

You are starting
to take small
Small experiments that
...

So, what is the target
condition you are Reducing the lead
working on? ...

Lead time Throughput
Frontend Half the lead time 12th dec

Lead time ...

We are almost there
What is the actual on the small user
condition now? ...

Can you show me
the data?

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Id Title StartDate EndDate LeadTime
1010 Feature 1 2011-05-20 2011-05-30 ...

What obstacles are
now preventing you We have identified
from reaching the ...

Which one are you The test
addressing now? setup time

...

Document the
What was your setup process
last step?

Create...

As we went through
What actually the test setup we
happened? ...

What did you learn?

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

5th Dec
Lead time
Frontend

...

What is your next
step?

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

5th Dec
Lead time
Frontend

...

Sounds like a major
step? Smaller steps Yes, I guess it is.
are preferred.

...

What could be a
smaller next step?

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

5th Dec
Lead time
Frontend

...

5th Dec
Lead time
Frontend

...

Good.
What results do
you expect?

Created by Håkan Forss @hakanforss http://hakanforss....

5th Dec
Lead time
Frontend

...

When can we go and see
what we have learned In one week.
from taking that ...

Good.
See you in one week.

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Toyota Kata summary
• Creates organization ”muscle memory”
for continuous improvements
• Improvements are...

Are the exact
Katas important?

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Yes, but
• Having routines are more important
– People should know what to expect
– Adds extra secu...

Toyota Kata may work for
building cars,

but we develop software!

Created by Håkan Forss ...

• Toyota Kata can, and have been applied
in other domains with great success

• Toyota Kata has been successfull...

Rocks !!

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Your treasure map to
Toyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://...

Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com

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