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Recommandé
To move forward in word-of-mouth, companies need to stop the paradox: saying they care about clients, but in reality they don't care at all!
Stop the paradox
Stop the paradox
Steven Van Belleghem
Technology is changing customer relations rapidly. You see that technology is becoming invisible, technology is creating new experiences for customers, technology is democratizing the world and technology is making customer relations more transparant than ever. These evolutions have a big impact on doing business. In this presentation, I give guidelines for your customer strategy in the day after tomorrow. How to create a future proof customer strategy? It is build on 5 pillars: mobile first, data expertise, platform thinking, boundless experiences and customer collaboration.
Towards Future Proof Customer Relations
Towards Future Proof Customer Relations
Steven Van Belleghem
Digital first really means customer first without compromise. That is what I learned from visiting more than 50 leading companies in this field of expertise. This presentation shows you the key trends of consumer behavior. This is about the consumer in the future. It's about the consumer in 2020. But the real question is how to deal with this customer. And that is where customer centricity comes in. The digital world creates new opportunities to create new experiences for consumers. This deck takes you on this journey
Customer centric in a digital world
Customer centric in a digital world
Steven Van Belleghem
Content marketing is still hot. The bad news: many marketers think content marketing is about spamming people on social networks. I disagree with this approach. In this deck, I am sharing my 10 insights on content creation, based on my own experiences and best practices. But this is an unfinished document, I would love to receive input from other people in the field and I'd be happy to add their content tips into this deck.
Content marketing guidelines 2016 2017
Content marketing guidelines 2016 2017
Steven Van Belleghem
Elr Renacer Del Aguila
Elr Renacer Del Aguila
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Fiesta8 Csje[1]
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Recommandé
To move forward in word-of-mouth, companies need to stop the paradox: saying they care about clients, but in reality they don't care at all!
Stop the paradox
Stop the paradox
Steven Van Belleghem
Technology is changing customer relations rapidly. You see that technology is becoming invisible, technology is creating new experiences for customers, technology is democratizing the world and technology is making customer relations more transparant than ever. These evolutions have a big impact on doing business. In this presentation, I give guidelines for your customer strategy in the day after tomorrow. How to create a future proof customer strategy? It is build on 5 pillars: mobile first, data expertise, platform thinking, boundless experiences and customer collaboration.
Towards Future Proof Customer Relations
Towards Future Proof Customer Relations
Steven Van Belleghem
Digital first really means customer first without compromise. That is what I learned from visiting more than 50 leading companies in this field of expertise. This presentation shows you the key trends of consumer behavior. This is about the consumer in the future. It's about the consumer in 2020. But the real question is how to deal with this customer. And that is where customer centricity comes in. The digital world creates new opportunities to create new experiences for consumers. This deck takes you on this journey
Customer centric in a digital world
Customer centric in a digital world
Steven Van Belleghem
Content marketing is still hot. The bad news: many marketers think content marketing is about spamming people on social networks. I disagree with this approach. In this deck, I am sharing my 10 insights on content creation, based on my own experiences and best practices. But this is an unfinished document, I would love to receive input from other people in the field and I'd be happy to add their content tips into this deck.
Content marketing guidelines 2016 2017
Content marketing guidelines 2016 2017
Steven Van Belleghem
Elr Renacer Del Aguila
Elr Renacer Del Aguila
guestebd7c7
Fiesta8 Csje[1]
Fiesta8 Csje[1]
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Fiesta8 Csje[1]
Fiesta8 Csje[1]
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Plansje
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PresentacióN Sje11
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Minuta Delegados CEPA 2008
Minuta Delegados CEPA 2008
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Asamblea Delegados CEPA 2008
Asamblea Delegados CEPA 2008
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Talleres2008
Talleres2008
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Talleres2008
Talleres2008
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PresentacióN Sje11
PresentacióN Sje11
PresentacióN Sje1
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Minuta Delegados CEPA 2008
Minuta Delegados CEPA 2008
Asamblea Delegados CEPA 2008
Asamblea Delegados CEPA 2008
Talleres2008
Talleres2008
Talleres2008
Talleres2008
Talleres2008
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