Graham reviews the development of cities, including the recent shift to urbanism as part of a needed shift from 'smart' to 'sustainable'. He argues that cities need to become much smarter, and that we need to provide much better services with far fewer resources.
3. …so what next?
“The future is already here — it's
just not very evenly distributed”
William Gibson 1993
So, how to help the 99% of cities that are not “smart”?
4. Growth ! – not just Urbanisation
billions
10
Developing
8 regions
Industrialised
3 x in 1
regions
6 lifetime
4
2
1750 1800 1850 1900 1950 2000 2050
Source: UN Population Division 2005
5. The world … by carbon emissions
• 5% of world
population
• 25% of CO2
Source: http://ddimick.typepad.com/dennis_dimicks_blog/politics/
6
6. We face non-trivial, long-term challenges
Demographics
Societal cohesion
Rampant consumerism
Energy
Economic viability
Climate change
Public Health
Public Security
(Squalid) Urbanisation
Food
Information governance
Sustainability
Water …or Viability?!
It‟s time to act, and it‟s a collective responsibility 7
10. Three vital ingredients for superb
city leadership
Sustained Collaborative
Leadership
1
2
3
Transformation through Customer Insight &
Technology Enrolment
11. Sustained Collaborative
Leadership
1
How to align (ALL) Key
Stakeholders?
3
2
The Partnership Journey
3 4 5 6 7 8 2 1
Current Drivers to The Strategic Roadmap Governance & Tangible Singular
Reality act Vision Themes Operating Model Outcomes Goal
“Our current structures are
too big to sort out the small
things, and too small to sort
out the big things”
Barry Quirk, CEO, London B of Lewisham
12. “My team […] know very
well that Londoners are
our masters. They are
the people we work for
and the improvements
we make will always be
designed around
their needs”.
How does one convert good
political intent into reality?
Source: Ipsos Mori “Understanding Society” May 2011
13. 2
1
3
How to develop Customer
Customer Insight &
Enrolment
Insight?
1 2 3 4 5 6
g
nt
g
t
us
h
en
lin
nin
arc
me
ns
sm
ofi
lan
se
Ce
e
ag
Pr
es
Re
sP
ss
ng
de
Worldwide
l
ce
cia
lA
yE
o
stc
rvi
na
So
nit
Country
Se
Po
rso
u
mm
ity
Pe
County
un
Co
mm
Community
Co
Social network Place
Health Ecology Learning
Knowledge
Diversity
Safety Leisure
Skills &
Me Mobility Opportunity
Participation
Re-investment
Design
Sharing
Work
Wellness
Prospects
Communication
Neighbourliness
People
Enterprise
Innovation
Inclusive
Growth
Payments
Democracy
Production
Investment
Effective
Trust
Technology
Planning Tax
Behavior
Access Responsive
Wealth
Care Pro-active Ownership
Transport Services Informal Integration Formal
Environment
Partnerships
14
14. 1
3
..& enrol them: to change
work & travel behaviours
2
Transformation through
Technology
15. 1
3
What is “Public Data” – and what
value is locked up within it?
2
Customer Insight &
Enrolment
Hi Value
predominantly
Parks
Ease to extract value
Public Toilets Schools
Citizen
Sports Facilities Both
Museums
Admin
Fishing areas
Hospitals Health centres
Environmental
Public Buildings Data Public Funds
Politicians Expenses Tax Revenues Timetables
Rent & House
Prices Location-based
Public Expenditure Real-time
Transport data Hi
Value Potential
„Location Data‟ is perhaps the most (initially) obvious „win‟
16. ICT to transform:
1
3
2
Transformation through
Technology
Mrs Ali’s Story…
17. Seeking better outcomes…
“twice as good, in half the time, for half as much”, in:
• Health
• Mobility
• Resource consumption
• Assets
• Business / Economy
• …
…involves us all!
18. Sustained Collaborative
Leadership
2
1
3
It’s time to measure ICT-
enabled outcomes
We benchmark EU National eGov – it’s maybe time
to look at City ICT performance more rigorously
Balanced Scorecard
Data Sources Analytical Tool Visualisation Publications
19. 2001
EU progress on eGovernment 2009
2010 2
0
20 Services
Usage & Outcomes
User Experience
Regional/Local Analysis
eProcurement
Country Landscaping
Leading (International) Practices
Business Life Event
Horizontal Enablers
Citizen Life Event Action Learning Groups (ALGs)