Automating PeopleSoft HR Processes--It's Not Just About Getting Faster but Getting Better

Smart ERP Solutions, Inc.
Smart ERP Solutions, Inc.VP, Business Development à Smart ERP Solutions, Inc.
Doris Wong, CEO, Smart ERP
Solutions, Inc.
Automating
PeopleSoft HR
Processes: It's About
Getting Better Not
Just Faster
Enter to Win an iPad Mini!
Just complete a session
feedback form
Plain white form
Agenda
• About SmartERP
• Automating HR Business Processes and
Business Value
• Getting Better Use Case: Automated
Employee Onboarding
– Demo
• Getting Better Use Case: Automated
Personnel Actions
• Q & A
About Smart ERP Solutions
• Pre-built, packaged,
proven solutions
• Highly configurable –
tailor to YOUR needs
• Customer driven
requirements
• Affordable
• Integrated with
existing PS apps
• Architected as add-
on solutions
• Avoid customizations
• Low-cost
• Minimal risk
• Release independent
– no upgrade
required
• On Premise solution
• Rapid
implementation
• Deep PeopleSoft
knowledge &
experience
• Unique best
practices for
implementations &
upgrades
• PeopleSoft data
model and existing
data
• Current PeopleSoft
business rules and
processing
• End-user PeopleSoft
skills
• Infrastructure and
technology
Extend Functionality Improve ROI Get Faster Results Leverage Existing
Investment
Human Capital
Management
Financials and
Supply Chain
Campus
Solutions
Innovative Solutions & Services for PeopleSoft
Common – Critical – Complementary
Still Using Paper and Manual
Processes?
Poor User Experience
Time Consuming
Replace with Electronic Forms and Automated
Business Processes
Streamlined, online process Online Admin Tools, Status Reports
Online forms, eSignature Reduced Admin Time & Effort
Opportunities for Automating
HR Business Processes
Onboarding and Offboarding
Personnel Action Requests
• Hire/Rehire
• Separation
• Job Changes
• Interdepartmental Transfers
• Retroactive Pay Adjustments
• Compensation Changes
Annual Performance Reviews
Open Enrollment
Certifications
Reduce
Operating Costs
Increase
Productivity
Improve Data
Security
Higher Quality
Data
Reduce Admin
Time
Better Service
Levels
Ensure
Compliance
Environmentally
Sound
Value of Automating Any
HR Business Processes
Getting Better & Faster:
Onboarding Best Practices
& Automation
Average 1st Year
New Hire Attrition
22.7%
PwC Saratoga 2011/2012 US Human Capital Effectiveness Report
Onboarding 2011, The Path to Productivity, Aberdeen Group
New Hires
Often Feel
New Hires
Should Feel
Turnover is Costly
Recruiting a Replacement $
Compensation Paid to Departing
Employee
$
Training (Classroom & On the Job) $
Hiring Manager and Work Team
Time
$
Lost Productivity $
Total Cost 50% – 150% of
Annual Salary
What Drives Turnover?
Problems with
Hiring Process
Inadequate
Candidate Pool
Poor Onboarding
Poor Mgr / New
Hire Relationship
Role Not as
Expected
Failure to Connect & Build Relationships
Average 1st Year New Hire
Attrition
22.7%
PwC Saratoga 2011/2012 US Human Capital Effectiveness Report
Onboarding 2011, The Path to Productivity, Aberdeen Group
22.7%
PwC Saratoga 2011/2012 US Human Capital Effectiveness Report
Onboarding 2011, The Path to Productivity, Aberdeen Group
4%*
*With Onboarding Best Practices
1st Year New Hire Attrition
Key Onboarding Activities to Automate
0% 50% 100%
New Hire Clubs
First Day Assignment
Other
Mentor Programs
Buddy System
Plan a Lunch
Team Building
30-60-90 Day Performance…
Provisioning
Socialization
Employment Elig Verification
Orientation to Company Info
Benefits Enrollment
Mgmt Involvement
Forms Completion
Aberdeen
Bersin
Strategic Onboarding: Insight & Analysis, Bersin & Associates, March 2010, Aberdeen Onboarding 2010/2011
Who to Onboard
New
Hires
Temporary
Employees Consultants
Internal
Transfers
M&A
Employees
Smart Onboarding
Configurable
Criteria-based
Processes
Automated
Forms
Management
Task
Management
Socialization
Tools
Administrative
Support
Delivered
Onboarding
Metrics
Integration with
Applicant
Tracking
System
Delivered PS
HCM Integration
One Size Doesn’t Fit All
Vary Onboarding Process Based On:
•Role or Position or Job
•Doctors vs Nurse vs Staff
•Executive vs Staff
•Location
•Culture
•FT/PT/Temp Status
•New Hire vs. Transfer
General High Level
Recruiting Process Flow
Create Job
Opening
Collect Applicant
Data
Manage Applicants
• Screen Applicants
• Route Applicants
• Interview Applicants
Make Offers Hire Applicants
O
n
b
o
a
r
d
O
n
b
o
a
r
d
Onboard
For Any
Criteria
Automating PeopleSoft HR Processes--It's Not Just About Getting Faster but Getting Better
Employee Onboarding
Demo
• The New Hire’s Experience
– California Hire – Nathan Executive
• Conditional: Executive, USA, CA, At-Will Agreement, California State Form
– Vermont Hire –Jared Staff
• Conditional: Staff, USA, VT, No At-Will Agreement, Vermont State Form
• The Role of the HR Administrator
– Visibility to All New Hires
– Everify, Background Checks, Wet Signatures
– Collaboration and Email Notifications
– Consoles and Reporting
– The Invitation Process
• The Role of Others in the Onboarding Process
In Lieu of Demo:
Smart Employee Onboarding
Example
Intuitive, User-Friendly
Process
Integration with ATS - Data
Broad Task
Management Support
Company Property Company Property
Configurable and
Criteria Based
Automated FormsManagement
Online Survey Tools
Administrative Support
& Analytics
Getting Better and Faster:
Automated
Personnel Action Requests
Benefits of Automated
Personnel Transactions
• Simplified & Streamlined
Process
• Contemporary User Interface
• Configurable, Rules-Based
• Automated Routing
• Online Approval Tracking
• Electronic Audit Trail
• Automatic Updating of HR
• Electronic Records Retention
• Low Cost of Ownership
• Removes Paper, External Sources
& Manual Processes
Electronic Request Replaces
Excel File, Paper or
Other Request Options
Smart Personnel Action
Transactions
Electronic Record Retention and Audit Trail
Automated PeopleSoft Employee & Relevant Data Updates
Electronic Workflow Approval Routing
Online HR Personnel Request
Personnel Action
Forms
Manager Self-
Service
Any eForm
Requirements
 Navigate to the ePAR Request Center screen:
Main Menu > Workforce Administration > ePAR Center > ePAR Request Center
ePAR Functional Overview
Example: Add a ePAR Hire
configurable
ePAR
EXAMPLE: EPAR OVERVIEW
EPAR OVERVIEW – CREATE AN EPAR
EPAR OVERVIEW – CREATE AN EPAR
EPAR OVERVIEW - CREATE AN EPAR
EPAR OVERVIEW –
SUBMIT FOR WORKFLOW APPROVAL
4
configurable
Questions & Answers
Remember to complete a
session feedback form to be
entered to win an iPad mini
Plain white form
Contact Information
 Doris Wong
 CEO
 Smart ERP Solutions, Inc.
 E-mail: doris.w@smarterp.com
 Phone: (925) 271-0200
1 sur 43

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Automating PeopleSoft HR Processes--It's Not Just About Getting Faster but Getting Better

  • 1. Doris Wong, CEO, Smart ERP Solutions, Inc. Automating PeopleSoft HR Processes: It's About Getting Better Not Just Faster
  • 2. Enter to Win an iPad Mini! Just complete a session feedback form Plain white form
  • 3. Agenda • About SmartERP • Automating HR Business Processes and Business Value • Getting Better Use Case: Automated Employee Onboarding – Demo • Getting Better Use Case: Automated Personnel Actions • Q & A
  • 4. About Smart ERP Solutions
  • 5. • Pre-built, packaged, proven solutions • Highly configurable – tailor to YOUR needs • Customer driven requirements • Affordable • Integrated with existing PS apps • Architected as add- on solutions • Avoid customizations • Low-cost • Minimal risk • Release independent – no upgrade required • On Premise solution • Rapid implementation • Deep PeopleSoft knowledge & experience • Unique best practices for implementations & upgrades • PeopleSoft data model and existing data • Current PeopleSoft business rules and processing • End-user PeopleSoft skills • Infrastructure and technology Extend Functionality Improve ROI Get Faster Results Leverage Existing Investment Human Capital Management Financials and Supply Chain Campus Solutions Innovative Solutions & Services for PeopleSoft Common – Critical – Complementary
  • 6. Still Using Paper and Manual Processes? Poor User Experience Time Consuming
  • 7. Replace with Electronic Forms and Automated Business Processes Streamlined, online process Online Admin Tools, Status Reports Online forms, eSignature Reduced Admin Time & Effort
  • 8. Opportunities for Automating HR Business Processes Onboarding and Offboarding Personnel Action Requests • Hire/Rehire • Separation • Job Changes • Interdepartmental Transfers • Retroactive Pay Adjustments • Compensation Changes Annual Performance Reviews Open Enrollment Certifications
  • 9. Reduce Operating Costs Increase Productivity Improve Data Security Higher Quality Data Reduce Admin Time Better Service Levels Ensure Compliance Environmentally Sound Value of Automating Any HR Business Processes
  • 10. Getting Better & Faster: Onboarding Best Practices & Automation
  • 11. Average 1st Year New Hire Attrition 22.7% PwC Saratoga 2011/2012 US Human Capital Effectiveness Report Onboarding 2011, The Path to Productivity, Aberdeen Group
  • 12. New Hires Often Feel New Hires Should Feel
  • 13. Turnover is Costly Recruiting a Replacement $ Compensation Paid to Departing Employee $ Training (Classroom & On the Job) $ Hiring Manager and Work Team Time $ Lost Productivity $ Total Cost 50% – 150% of Annual Salary
  • 14. What Drives Turnover? Problems with Hiring Process Inadequate Candidate Pool Poor Onboarding Poor Mgr / New Hire Relationship Role Not as Expected Failure to Connect & Build Relationships
  • 15. Average 1st Year New Hire Attrition 22.7% PwC Saratoga 2011/2012 US Human Capital Effectiveness Report Onboarding 2011, The Path to Productivity, Aberdeen Group
  • 16. 22.7% PwC Saratoga 2011/2012 US Human Capital Effectiveness Report Onboarding 2011, The Path to Productivity, Aberdeen Group 4%* *With Onboarding Best Practices 1st Year New Hire Attrition
  • 17. Key Onboarding Activities to Automate 0% 50% 100% New Hire Clubs First Day Assignment Other Mentor Programs Buddy System Plan a Lunch Team Building 30-60-90 Day Performance… Provisioning Socialization Employment Elig Verification Orientation to Company Info Benefits Enrollment Mgmt Involvement Forms Completion Aberdeen Bersin Strategic Onboarding: Insight & Analysis, Bersin & Associates, March 2010, Aberdeen Onboarding 2010/2011
  • 18. Who to Onboard New Hires Temporary Employees Consultants Internal Transfers M&A Employees
  • 20. One Size Doesn’t Fit All Vary Onboarding Process Based On: •Role or Position or Job •Doctors vs Nurse vs Staff •Executive vs Staff •Location •Culture •FT/PT/Temp Status •New Hire vs. Transfer
  • 21. General High Level Recruiting Process Flow Create Job Opening Collect Applicant Data Manage Applicants • Screen Applicants • Route Applicants • Interview Applicants Make Offers Hire Applicants O n b o a r d O n b o a r d Onboard For Any Criteria
  • 23. Employee Onboarding Demo • The New Hire’s Experience – California Hire – Nathan Executive • Conditional: Executive, USA, CA, At-Will Agreement, California State Form – Vermont Hire –Jared Staff • Conditional: Staff, USA, VT, No At-Will Agreement, Vermont State Form • The Role of the HR Administrator – Visibility to All New Hires – Everify, Background Checks, Wet Signatures – Collaboration and Email Notifications – Consoles and Reporting – The Invitation Process • The Role of Others in the Onboarding Process
  • 24. In Lieu of Demo: Smart Employee Onboarding Example
  • 27. Broad Task Management Support Company Property Company Property
  • 32. Getting Better and Faster: Automated Personnel Action Requests
  • 33. Benefits of Automated Personnel Transactions • Simplified & Streamlined Process • Contemporary User Interface • Configurable, Rules-Based • Automated Routing • Online Approval Tracking • Electronic Audit Trail • Automatic Updating of HR • Electronic Records Retention • Low Cost of Ownership • Removes Paper, External Sources & Manual Processes
  • 34. Electronic Request Replaces Excel File, Paper or Other Request Options
  • 35. Smart Personnel Action Transactions Electronic Record Retention and Audit Trail Automated PeopleSoft Employee & Relevant Data Updates Electronic Workflow Approval Routing Online HR Personnel Request Personnel Action Forms Manager Self- Service Any eForm Requirements
  • 36.  Navigate to the ePAR Request Center screen: Main Menu > Workforce Administration > ePAR Center > ePAR Request Center ePAR Functional Overview Example: Add a ePAR Hire configurable ePAR
  • 38. EPAR OVERVIEW – CREATE AN EPAR
  • 39. EPAR OVERVIEW – CREATE AN EPAR
  • 40. EPAR OVERVIEW - CREATE AN EPAR
  • 41. EPAR OVERVIEW – SUBMIT FOR WORKFLOW APPROVAL 4 configurable
  • 42. Questions & Answers Remember to complete a session feedback form to be entered to win an iPad mini Plain white form
  • 43. Contact Information  Doris Wong  CEO  Smart ERP Solutions, Inc.  E-mail: doris.w@smarterp.com  Phone: (925) 271-0200

Notes de l'éditeur

  1. Simply stated, the benefits to going paperless are that it• Triples processing capacity (Gartner),• Increases productivity up to 50% (IDC),• Creates immediate access to decision-critical data (which is the realgoal), and• Reduces storage space cost by up to 80%.Compliance considerations: Sarbanes Oxley, HIPAA, SEC, Dept of Homeland Security (I9)
  2. According to PwC Saratoga, 2010 average 1st year retention rate = 77.3%. Means that over 20% of new hires leave within first yearAberdeen cites 96% retention rate for companies using best in class onboarding practices
  3. According to PwC Saratoga, 2010 average 1st year retention rate = 77.3%. Means that over 20% of new hires leave within first yearAberdeen cites 96% retention rate for companies using best in class onboarding practices
  4. According to PwC Saratoga, 2010 average 1st year retention rate = 77.3%. Means that over 20% of new hires leave within first yearAberdeen cites 96% retention rate for companies using best in class onboarding practices
  5. Forms completion - automated to increase accuracy, completion rate and reduce time to process (both admin and employee)Mgmt involvement – provisioning, initial activity planning, team introductions; regularly scheduled 1:1 meetings, development planning, performance mgmt, ongoing coaching