1. 11
Mobility that Works for the Rail Industry
Case Studies
Amtrak
Washington Metropolitan Area Transit Authority (WMATA)

2. 22
Agenda
• WMATA Case Study
• WMATA Application
• Amtrak Case Study
• Amtrak Application
• Questions

3. Mobile Asset Management
Joe Grey
Director, Transit Asset Management
WMATA
Dan Wormald
Director, Product Delivery and Mobile Solutions
Interloc Solutions
Greg Heape
Mobility Solutions Specialist
Interloc Solutions
Washington Metropolitan Area Transit Authority

4. About Metro
• Metro Rail System
– 86 stations
– 106 miles of track
– 1,118 Rail Cars
– 589 Escalators
– 271 Elevators
– 217,052,000 passenger trips
(2011)
4

5. About Metro
• Metro Bus
– 11,490 bus stops in Maryland, Virginia and
Washington DC
– 1,500 Buses
– 124,173,000 passenger trips (2011)
• Metro Access
– 600 Vehicles
– 6000 Passenger trips daily
5

6. Defining Asset Management
• Asset
Management
is
a
strategic
and
systema0c
approach
to
managing
physical
assets.
It
focuses
on
business
and
engineering
processes
for
resource
alloca0on
and
u0liza0on,
with
the
objec0ve
of
be?er
decision
making
based
upon
quality
informa3on
and
well
defined
objec0ves.
-­‐
Na0onal
Transit
Ins0tute
2011
6

7. Asset Management Program
• Began 2012
• Approach
– Strategic Team
• The
AMP
Strategic
team
will
develop
a
framework,
processes
and
guidelines
to
support
the
implementa3on
of
asset
management
management
system.
– Tactical Team
• The
AMP
tac3cal
team
is
focused
on
delivering
a
mobile
asset
management
solu3on,
which
is
integrated
with
EAM
system,
to
obtain
asset
condi3on,
asset
nameplate,
work
order
and
performance
data.
7

8. Asset Management Program
• Mobile Proof of Concept Methodology
– End User Requirements
– Variety of Asset Classes
– Variety of Environments
8

9. Software Selection
• Operate
Connected
and
Disconnected
Environments
• Maximo
Transporta;on
(Tr)
and
Asset
Configura;on
Manager
(ACM)
• No
Intermediate
Server
• Intui;ve
User
Interface
9

10. Hardware Selection
• Requirements
– Ruggedized
– Opera;ng
System:
IOS/Android
– Wifi
connec;vity
– Ethernet
connec;vity
– Support
barcode
scanning
– Mobile
Device
Manager
Compa;ble
10

11. Opportunities to Excel (Challenges)
• Maximo
Usage
Differs
Across
Business
• Mobile
Technology
Constantly
Changing
• Compe;ng
Ini;a;ves
• Connec;vity
Op;ons
11

12. Next Steps
• Spread
the
Wealth
• Phased
Roll
Out
• GIS
• Inventory
12

13. WMATA Mobile WM Application
• Overview
13

14. – 14
• Work
Order
List
• Configura;ons
per
Asset
Group
• Scan
Filter
• Includes
(Tr)
– Component
Code
– Condi;on
Repor;ng
WO List Screen

15. – 15
WO Status Change
• Change
Status
when
ready
to
work
• WO
Status
visibility
to
Supervisor

16. – 16
• View
Work
History
for
Asset
• Easier
problem
diagnosis
• More
informed
maintenance
decision
WO Work History

17. – 17
View Attachments
• Manuals
• Pictures
• Diagrams
• A`ach
Picture

18. – 18
• View
• Edit
• Add
Job Plan Tasks

19. – 19
Meters / Measurements
• Enter
Measurements
• Evaluate
Limits
• View
Measurement
History

20. – 20
• List
based
on
Asset
Group
• View
Storeroom
&
Quan;ty
Available
Actuals - Materials

21. – 21
• View
Exis;ng
Labor
• Add
Labor
to
Task
Actuals - Labor

22. – 22
• Select
Mul;ple
Labor
Records
• Mul;ple
Search
Op;ons
– Name
– ID
– Supervisor
Actuals - Labor

23. – 23
• Failure
• Problem
• Cause
• Remedy
• Failure
Remark
Failure Reporting

24. – 24
• Scan
in/scan
out
Asset Move/Swap

25. – 25
• Report
Asset
Condi;on
– From
WO
or
Asset
Tab
Asset Condition

26. – 26
WO Status Change - WCOMP
• Work
Complete
• Enforce
Business
Rules
– Labor
– Failure
Repor;ng
• WO
Status
visibility
to
Supervisor

27. – 27
Create Follow-up / Child WO
• Verify
Asset
hierarchy
• Capture
addi;onal
CM
work

28. – 28
Asset Tab
• Mul;ple
Search
– Descrip;on
– Asset
#
– Asset
Tag
– Scan

29. – 29
Asset - Details
• Editable
Name
Plate
Data
• Signature
Security
Controlled

30. – 30
Asset - Specifications
• View
/
Edit
Asset
Specs

31. 31
Mobility at Amtrak: Making it Work
Chester Schmitt
Director, Engineering/IT Business Liaison Office
Amtrak
Dan Wormald
Director, Product Delivery and Mobile Solutions
Interloc Solutions

32. 32
Amtrak by the Numbers
• 21,000 Route Miles of Track
• 46 US States plus District of Columbia
• 3 Canadian Provinces
• > 300 Trains Operating Daily
• > 650,000 Passengers

33. 33
Mobility is a necessity
Distributed
Workforce
Needs
Mobility
IT as the
Customer
Maintenance
as the
Customer
Engineering
as the
Customer

34. 34
Case Study: New York Penn Station
• Challenge:
– >100 turnouts
– 21 tracks, 1,200 trains, 4 tunnels
– Serves > 600,000 passengers per day
• Goal:
– Keep trains moving

35. 35
Challenge: Zero Defects Program
Condition
Assessments
every 6
months
Inspectors
Record Track
Conditions
Work Orders
Worked On
New Work
Orders
Reported
REPORTS IN REALTIME

36. 36
Mobility Needs: Different for each user group
• Usable
• Familiar process
• Device can be put in pocketMaintenance
• Fast development
• Simplicity
• Better platforms
• No middleware
Information
Technology
• Seamless synchronization
• Fast provisioning of device (15,000 records
processed in less than 30 seconds)
• Responsiveness from Information Technology
Engineering

37. 3737
Pilot: Mobile Informer
• Production Pilot to be used at New York’s Penn Station
– Zero Defect Project
• Quick development
– 4 weeks including requirements, development, testing,
deploying
• Android phones (can fit in pocket)
• Intuitive / Native application
• No middleware
• Fast performance
• Simplicity meeting business needs
• Operates connected/disconnected

38. 38
Application Overview

39. 39
Login

40. 40
Show All Work Orders and Sort Work Orders

41. 41
Get Work Order Details or Create New Work Order

42. 42
Problems and Remedies

43. 43
Causes and Attachments

44. 44
Asset Navigation

45. 4545
Questions and Contacts
• Amtrak
Chester Schmitt
Director, Engineering/IT Business Liaison Office
Chester.Schmitt@amtrak.com
• WMATA
Joe Grey
Director, Transit Asset Management
jgrey@wmata.com
• Interloc Solutions
Dan Wormald
Director, Product Delivery and Mobile Solutions
danw@interlocsolutions.com
Greg Heape
Mobile Solutions Specialist
gheape@interlocsolutions.com

46. 46
What is Mobile Informer?
A development platform enabling
the rapid development and
operation of mobile applications

47. 47
• Improves productivity and data collection to enable
strategic decision making
• Increases user adoption
• Takes a holistic approach to usability
• Provides simplicity for the end user
• Simple administration
• Integrated infrastructure
Truly Successful Mobility for Maximo