1. Unit 4 Learning Smita Choudhary Faculty HR/OB Learning is not attained by chance, it must be sought for with ardor and attended to with diligence . Learning

8. Classical Conditioning Key: UCS – Unconditional Stimulus UCR – Unconditional Response CS – Conditional Stimulus CR – Conditional Response Only meat given to dog, salivation takes place Only bell is rung, no salivation Bell + meat, salivation takes place Only bell, no meat, yet salivation takes place Learning

24. Behavior Modification Identifying critical behaviors Developing baseline data Identifying behavior consequences Developing and implementing an intervention strategy Evaluating performance improvement Critical behaviors have an important effect on employee’s job performance. It determines the number of times identified behavior is occurring in present conditions Tells the manager the signals that produce the behavior and the results due to which it is maintained It involves changing some elements of the performance reward linkage structure to make high level performance rewarding. It is important because it shows that a change took place after the intervention strategy. Learning

30. Learning