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Training Catologue Final

  1. 1. i360 Staffing & Training Private Limited<br />Corporate Training Catalogue - FY 2010<br />9311069401/408<br />SMS i360 Corporate to 54646, Email to corporate@i360training.in<br />
  2. 2. About i360 <br />i360 is a promoter initiative in the field of vocational, Soft skill based training.<br />i360 was started in 2008 with the sole objective of providing a wide range of skill based courses.<br />Today i360 is the only organization providing a vast range of courses under one roof. <br />i360 has more than 40 centers and counting..<br />Presence in more than 11 states<br />i360 Methodology – Maps Gaps thru TNI and customized execution<br />
  3. 3. i360 Presence<br />“Without continual growth and progress, words as improvement, achievement, and success have no meaning” Benjamin Franklin<br />45 centers, 13 states & more…<br />
  4. 4. 4<br />i360 Methodology<br />Competency Based Program. <br />Alignment of Management & Employees. <br />Measurement of Training <br />Customer Specific/ Customized Modular Training Program. <br />Evaluation of training program & Certifications <br />Focus on R&D and Content to lock management lessons<br />Trainers shortlisted, mapped with the customer requirement, trained on the delivery of the content with a breadth of skills & industrial background<br />Requirement mapped as per gaps in the organization, translated thru TNI <br />
  5. 5. Mapping Requirement to Resources – i360 Advantage<br />Corporate Customers<br /><ul><li>Get or Share the TNI done to understand the gap areas
  6. 6. Map the training partner for delivery of programs
  7. 7. Measure delivery effectiveness
  8. 8. Logistics for training execution
  9. 9. Program mapping within internal employees
  10. 10. Commercials</li></ul>Trainers<br /><ul><li>Accessing their Skills & Mapping to corporate requirement
  11. 11. Addressing innovation at client side & Program quality</li></ul>i360<br /><ul><li>Training partner- SPOC for different training requirements
  12. 12. >45 location presence
  13. 13. Mutually rewarding relationship by tying trainers, corporate customers
  14. 14. Execution on the ground – TNI, commercials, Standardization, Backups
  15. 15. R&D, program metrics, content, Delivery
  16. 16. Project Management support</li></li></ul><li>Broad Categories<br />Sales & Marketing <br />Human Resource <br />Career Development <br />Train the Trainer <br />Manager & Supervisor <br />Channel Management Programs <br />Work Place Essential<br />Product Training<br />Banking & Finance Category<br />
  17. 17. 7<br />Methodology<br /><ul><li>Competency Based Program.
  18. 18. Alignment of Management & Employees.
  19. 19. Measurement of Training
  20. 20. Customer Specific/ Customized Modular Training Program.
  21. 21. Evaluation of training program & Certifications
  22. 22. Focus on R&D and Content to lock management lessons
  23. 23. Trainers shortlisted, mapped with the customer requirement, trained on the delivery of the content with a breadth of skills & industrial background
  24. 24. Requirement mapped as per gaps in the organization, translated thru TNI </li></li></ul><li>Training Modules-Part I<br />Sales and Marketing<br /><ul><li>Building Relationships for Success in Sales
  25. 25. Dynamite Sales Presentations
  26. 26. Overcoming Objections to Nail the Sale
  27. 27. Prospecting for Leads like a Pro
  28. 28. Selling Smarter</li></ul>Sales and Marketing Advanced<br /><ul><li>Advanced Writing Skills
  29. 29. CRM: An Introduction to Customer Relationship Management
  30. 30. Marketing and Sales
  31. 31. Negotiating for Results
  32. 32. Problem Solving & Decision Making
  33. 33. Public Speaking: Presentation Survival School</li></li></ul><li>Training Modules-Part II<br />Career Development Core <br /><ul><li>Building Self Esteem and Assertiveness Skills
  34. 34. Career Skills for the Administrative Assistant
  35. 35. Communication Strategies
  36. 36. Mastering the Interview to Further your Career
  37. 37. Public Speaking: Presentation Survival in Your Career
  38. 38. Time Management: Get Organized for Peak Performance at Work
  39. 39. Working Smarter: Using Technology to your Advantage</li></ul>Supervisors and Managers<br /><ul><li>Business Leadership: Becoming Management Material
  40. 40. Coaching: A Leadership Skill
  41. 41. Conflict Resolution: Dealing with Difficult People for the Manager
  42. 42. Human Resources Training: HR for the Non HR Manager
  43. 43. Motivation Training: Motivating Your Workforce
  44. 44. The ABCs of Supervising Others
  45. 45. The Professional Supervisor</li></li></ul><li>Training Modules-Part III<br />Supervisors and Managers Advanced <br /><ul><li>Change Management: Change and How to Deal With It
  46. 46. Conflict Resolution: Getting Along in the Workplace
  47. 47. Delegation: The Art of Delegating Effectively
  48. 48. Performance Management: Managing Employee Performance
  49. 49. Team Building: Developing High Performance Teams
  50. 50. Teamwork: Building Better Teams</li></ul>Human Resources <br /><ul><li>Anger Management: Understanding Anger - Yours and Others
  51. 51. Hiring for Success: Behavioral Interviewing Techniques
  52. 52. Mastering the Interview
  53. 53. Orientation Handbook: Getting Employees Off to a Good Start</li></li></ul><li>Training Modules-Part IV<br />Human Resources Advanced <br /><ul><li>Business Succession Planning: Developing and Maintaining a Succession Plan
  54. 54. Conducting Effective Performance Reviews
  55. 55. Employee Dispute Resolution: Mediation through Peer Review
  56. 56. Generation Gap: Closing the Generation Gap in the Workplace for HR
  57. 57. Performance Management: Managing Employee Performance for HR
  58. 58. Stress Management
  59. 59. Workplace Violence: How to Manage Anger and Violence in the Workplace for HR</li></ul>Workplace Essentials <br /><ul><li>Business Ethics for the Office
  60. 60. Diversity Training: Celebrating Diversity in the Workplace
  61. 61. Generation Gap: Closing the Generation Gap in the Workplace
  62. 62. Inventory Management: The Nuts & Bolts
  63. 63. Safety in the Workplace
  64. 64. Workplace Harassment: What It is and What to Do About It
  65. 65. Workplace Violence: How to Manage Anger and Violence in the Workplace</li></li></ul><li>Training Modules-Part V<br />Train the Trainer<br /><ul><li>Advanced Skills for the Practical Trainer
  66. 66. Developing Your Training Program
  67. 67. Facilitation Skills
  68. 68. Survival Skills for the New Trainer
  69. 69. The Practical Trainer
  70. 70. Using Activities to Make Training Fun</li></ul>Administration <br /><ul><li>Budgets and Managing Money
  71. 71. Business Writing That Works for the Administrator
  72. 72. Customer Service: Critical Elements of Customer Service
  73. 73. Skills for the Administrative Assistant
  74. 74. The ABCs of Supervising Others for the Administrator
  75. 75. The Minute Taker's Workshop
  76. 76. Time Management: Get Organized for Peak Performance for the Administrator</li></li></ul><li>Training Modules-Part VI<br />Personality Development<br /> Project Management Bundle <br /><ul><li>Personality Development
  77. 77. Business Etiquette: Gaining That Extra Edge
  78. 78. Creating a Dynamic Job Portfolio
  79. 79. SpeakEasy: Conquering Your Fear of Speaking in Public
  80. 80. Time Management: Get Organized for Peak Performance
  81. 81. Advanced Project Management
  82. 82. Intermediate Project Management
  83. 83. Meeting Management: The Art of Making Meetings Work
  84. 84. Project Management Fundamentals
  85. 85. Project Management Training: Understanding Project Management
  86. 86. Writing Reports and Proposals for Project Management</li></li></ul><li>Some Packages<br />Core Essentials for Business Professionals<br /><ul><li>Conflict Resolution
  87. 87. Controlling Anger Before It Controls You
  88. 88. Current Project Management
  89. 89. Techniques to Increase Effectiveness
  90. 90. Leadership Skills for Supervisors
  91. 91. Negotiation Skills
  92. 92. Secrets of Change Management
  93. 93. Stress Relief and Stress Reduction
  94. 94. Train-the-Trainer - Inspire, Motivate and Educate</li></ul>Career Development Advanced <br /><ul><li>Advanced Writing Skills for your Career
  95. 95. Business Writing That Works
  96. 96. Conflict Resolution: Dealing with Difficult People
  97. 97. Public Speaking: Speaking Under Pressure
  98. 98. Writing Reports and Proposals</li></li></ul><li>Workplace Skills Training Packages<br />Analytical Skills<br />Negotiation Skills<br /><ul><li>Coaching and Counseling
  99. 99. Communication
  100. 100. Art of Persuasion
  101. 101. Crisis Communications
  102. 102. Cultures and Etiquette
  103. 103. Effective email
  104. 104. Effective Feedback
  105. 105. Listening Skills
  106. 106. Speaking and Speeches
  107. 107. Team Communications
  108. 108. Telephone Skills
  109. 109. Creativity and Innovation
  110. 110. Delegation
  111. 111. Leadership Skills
  112. 112. Math Skills
  113. 113. Meeting Management
  114. 114. Mentoring
  115. 115. Presentation Skills
  116. 116. Executive Presentation
  117. 117. Sales Presentation
  118. 118. Technical Presentation
  119. 119. Social Networking
  120. 120. Team Building
  121. 121. Leadership
  122. 122. Off-site Adventures
  123. 123. Telecommuting
  124. 124. Typing
  125. 125. Workplace Conflict/Violence
  126. 126. Writing Skills</li></li></ul><li>Personal Growth and Self Help Training Packages<br />Personal Finance <br />Personal Performance<br />Problem Solving<br />Reading and Study<br />Self-Confidence<br />Speech and Elocution<br />Stress Management<br />Time Management<br />Anger Management<br />Appearance and Image<br />Careers and Job Hunting<br />Emotional Intelligence<br />Goal Setting<br />Mental Fitness and Health<br />Organizational Skills<br />People Skills<br />
  127. 127. Self Development Package<br />Balancing Your Personal and Professional Life <br />Motivating Yourself to Perform<br />Increasing Your Assertiveness<br />Developing Rapport Through Communication <br />Improving Your Memory <br />Positively Influencing Others<br />
  128. 128. DIScover YOU<br /><ul><li>Live from the inside out with confidence and feel good about your choices
  129. 129. Say No when you mean No
  130. 130. Notice where you are settling when you deserve much more
  131. 131. Be in greater control of your results instead of letting the results control you
  132. 132. Switch from I shouldn’t and I can’t to I CAN and I AM</li></li></ul><li>Taking Charge of your Professional excellence<br />Duration : 5 days<br /><ul><li>Step 1 : Business communication
  133. 133. Step 2 : Know your Job Profile
  134. 134. Step 3 : How to project yourself ?
  135. 135. Step 4 : Taking care of your teams ?
  136. 136. Step 5 : Preparing for PE
  137. 137. Step 6 : Handling grape wine & loose talks
  138. 138. Step 7 : Charting your Goals and Meeting them
  139. 139. Step 8 : Work Life balance- why essential ?
  140. 140. Step 9 : CRM, ERP know how
  141. 141. Step 10 : Creating Business Plans & Tracking tools
  142. 142. Step 11: Measurement Metrics</li></li></ul><li>Some additional Programs<br />Leadership- The Series <br /><ul><li> Building Better Teams
  143. 143. Coaching A Leadership Skill
  144. 144. Dimensions of Effective Leadership
  145. 145. How to be a More Effective Leader
  146. 146. Active Leadership
  147. 147. Leading & Motivating Others
  148. 148. Resolving Conflict in the Workplace
  149. 149. Smart Manager
  150. 150. The Leading Edge: Leadership through Effective Communication</li></ul>Please Have It My Way - Negotiation Skills<br /><ul><li>Types of negotiations and negotiators and techniques to tackle them accordingly.
  151. 151. key concepts of a negotiation process
  152. 152. rules that govern a successful negotiation
  153. 153. how to deal with difficult people and situations during a negotiation.
  154. 154. Use proven techniques to close negotiations well and enhance relationships at the same time.</li></li></ul><li>The Ten Principles to help to maximize Your Potential<br />Duration :2 Days<br />The principles will significantly improve performance and results in your organization. <br /><ul><li>You will learn:
  155. 155. Why your organization should focus on eliciting the best in employees
  156. 156. The ten timeless principles for bringing out the best in self and others
  157. 157. The ten dimensions of the role of leaders in eliciting the best in others
  158. 158. A step-by-step guide for operationalizing each of the principles
  159. 159. How best-practice organizations elicit superior performance from workers
  160. 160. Proven approaches for accessing and developing employees true strengths
  161. 161. Best practices for sustaining high performance</li></li></ul><li>Smart Manager<br />Duration : 3 Days<br />Guiding principles of management <br />Refining your current management style<br />Getting to effective, focused employee performance <br />Communicating information and ideas clearly and succinctly <br />Influencing effectively <br />Timely coaching, guidance and feedback against performance expectations <br />Establishing effective foundations for resolving problems <br />Expanding the talent around you <br />Prioritizing and clarifying roles and responsibilities <br />Gaining commitment to ensure the success of departmental and corporate goals <br />Developing yourself and sculpting the next generation of managers <br />
  162. 162. Other Programs<br /><ul><li>Tendering Procedures
  163. 163. High Impact Presentation Skills – 2 days
  164. 164. Finance for Non Finance
  165. 165. Essential Business Tools :Excel, Power point & Word, Email and IE
  166. 166. Learn Grammar for adults
  167. 167. Management tools & Metrics
  168. 168. Effective persuasive written communication
  169. 169. Managing absenteeism
  170. 170. Managing & Rewarding top performers
  171. 171. Managing Business Risk - Developing a Risk Management Plan
  172. 172. Managing High Performers
  173. 173. Understanding Customer Behaviors
  174. 174. Selling thru Channels
  175. 175. The Power of being Different
  176. 176. The Power of Leaders - Leadership and Management
  177. 177. The Power of Many How Great Teams Succeed
  178. 178. The Leadership Advantage for Young Executives
  179. 179. Fundamentals of Effective Thinking</li></li></ul><li>Achievement Orientation<br /><ul><li> Build achievement orientation
  180. 180. Motivate Performance
  181. 181. Make the Corporate Goal meaningful for the individual and the organization
  182. 182. Accelerate the growth of the individual and the organization in the desired direction
  183. 183. Facilitate performance planning and appraisal through goal setting
  184. 184. Make people more capable in meeting the challenges of today and tomorrow</li></ul>Duration – 1 Day<br />
  185. 185. Attitude of Excellence<br />What is Attitude<br />What is Attitude for excellence?<br />Why do we need it?<br />Whose sake do we need the attitudinal transformation most for?<br />The inverted pyramid of knowledge. Mindfulness: The tip of pyramid of Knowledge.<br />The 5 laws of Nature that give us a clue as to what our corresponding attitude should be towards the 5 essentials in life: learning, mission, work, self-power and relationships. <br />How you can use this workshop as the most powerful turning point in your life. <br />Four essential perspectives on life, how to integrate them, and use them to help ourselves lead a life displaying an attitude for excellence in action.<br />The visible world comes from the invisible world; tangible success comes from intangible attitude.<br />Duration – 1 Day<br />
  186. 186. Moving into Management Role<br />Duration – 1 Day<br />
  187. 187. Working with Difficult Employees<br />Duration – 1 Day<br />
  188. 188. Telephone & Email Etiquettes<br />Duration – 1 Day<br />
  189. 189. Seven Habits of Highly Effective People<br />Duration – 3 Days/2 Days/ 1 Day<br />
  190. 190. Seven Habits of Highly Effective People- 3 Days<br />
  191. 191. Seven Habits of Highly Effective People- contd<br />
  192. 192. 1 Day Workshop <br />Morning: Improving Yourself<br />Habit 1: Be Proactive<br />Consciously choose the most effective action in any given situation, thereby increasing your credibility and your influence. Develop behavior that not only improves your own effectiveness, but also strengthens the people you interact with.<br />Habit 2: Begin with the End in Mind<br />Develop a clear definition of what is and is not important to you. Create the most important roadmap you'll ever have—your Personal Mission Statement.<br />Habit 3: Put First Things First<br />Gain a reputation for excellent follow-through and superior organizational skills by greatly increasing your ability to focus on your top priorities. Learn to use a proven planning system that will help you achieve greater balance and success.<br />Afternoon: Building Relationships<br /><ul><li>Habit 4: Think Win-Win
  193. 193. Easily share recognition and success without fear of diminished personal importance. Create effective, long-term professional and personal relationships built on mutual respect and mutual benefit.
  194. 194. Habit 5: Seek First to Understand,Then to Be Understood
  195. 195. Develop the skills of effective communication that lead to greater influence and faster problem solving. Learn to listen for clarity while eliminating prejudices and the desire to prescribe.
  196. 196. Habit 6: Synergize
  197. 197. Value and celebrate differences and understand how they contribute to innovative and better solutions. Maximize opinions, perspectives, and backgrounds instead of feeling threatened by them.
  198. 198. Habit 7: Sharpen the Saw
  199. 199. Maintain and increase your newfound effectiveness by continually renewing yourself mentally and physically.</li></li></ul><li>Creativity / Out of Box Thinking<br />Introduction to the hows and whys of the Creativity Workshop. <br />Exercises in relaxation technique and guided visualization. <br />Visualization: writing and drawing using the myth of the hero s journey as our framework. <br />Automatic Drawing exercise: Finding our hidden imagery. <br />Exercise in show and tell as a means of honing our natural storytelling styles and retrieving childhood memories to spark ideas. <br />Exercise in Automatic Writing. How automatic writing allows you to brainstorm and create in new and surprising ways.<br />Instructor talks about famous writers, scientists, artists and their sources of inspiration, and how we can use some of those same sources.<br />Duration – 1 Day<br />
  200. 200. Six Thinking Hats<br />look at problems, decisions, and opportunities systematically<br />use Parallel Thinking™ as a group or team to generate more, better ideas and solutions<br />make meetings much shorter and more productive<br />reduce conflict among team members or meeting participants<br />stimulate innovation by generating more and better ideas quickly<br />create dynamic, results oriented meetings that make people want to participate<br />go beyond the obvious to discover effective alternate solutions<br />spot opportunities where others see only problems<br />think clearly and objectively<br />view problems from new and unusual angles<br />make thorough evaluations <br />see all sides of a situation<br />keep egos and "turf protection" in check<br />achieve significant and meaningful results<br />Duration – 1 Day<br />
  201. 201. Setting and Achieving Goals- Power of Execution<br />Duration – 2 Day<br />
  202. 202. Financial Industry Programs<br />Risk Analysis and Insurance Planning<br /> Retirement Planning and Employee Benefits <br />Investment Planning<br />Tax Planning and Estate Planning <br />Financial Planning Basics <br />Insurance Planning <br />Retirement Planning <br />Tax Planning<br />Diploma in Wealth Management<br />Finance for Non Finance Managers <br />Basic course in Finance<br />Financial Statement Analysis <br />AMFI Basic Module <br />AMFI Advisor Module <br />Commodities Market <br />Diploma in Financial Planning <br />Security Analysis <br />Stock Market Operations<br />
  203. 203. Banking Courses<br />Documentary Credits<br />Documentary Collections <br />Bank Guarantees <br />Basic Foreign Exchange <br />Negotiable Instruments <br />Banking Operations and Liability Products <br />Operational Aspects of Banking Assets <br />Credit Cards <br />Home Loan <br />Personal Loan <br />Vehicle Loan <br />Banking Fundamentals <br />Know Your Customer (K.Y.C.) <br />Anti Money Laundering (A.M.L.) <br />International Standby Practices (I.S.P.) 98 <br />Uniform Customs & Practices (U.C.P.) 600<br /> TRADE FINANCE <br />
  204. 204. Thanks<br />corporate@i360training.in<br />9311069401/408<br />SMS i360 corporate to 54646<br />