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i360 Staffing & Training Private Limited<br />Corporate Training Catalogue - FY 2010<br />9311069401/408<br />SMS i360 Corporate to 54646, Email to corporate@i360training.in<br />

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About i360 <br />i360 is a promoter initiative in the field of vocational, Soft skill based training.<br />i360 was started in 2008 with the sole objective of providing a wide range of skill based courses.<br />Today i360 is the only organization providing a vast range of courses under one roof. <br />i360 has more than 40 centers and counting..<br />Presence in more than 11 states<br />i360 Methodology – Maps Gaps thru TNI and customized execution<br />

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i360 Presence<br />“Without continual growth and progress, words as improvement, achievement, and success have no meaning” Benjamin Franklin<br />45 centers, 13 states & more…<br />

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4<br />i360 Methodology<br />Competency Based Program. <br />Alignment of Management & Employees. <br />Measurement of Training <br />Customer Specific/ Customized Modular Training Program. <br />Evaluation of training program & Certifications <br />Focus on R&D and Content to lock management lessons<br />Trainers shortlisted, mapped with the customer requirement, trained on the delivery of the content with a breadth of skills & industrial background<br />Requirement mapped as per gaps in the organization, translated thru TNI <br />

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Mapping Requirement to Resources – i360 Advantage<br />Corporate Customers<br /><ul><li>Get or Share the TNI done to understand the gap areas

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Map the training partner for delivery of programs

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Measure delivery effectiveness

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Logistics for training execution

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Program mapping within internal employees

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Commercials</li></ul>Trainers<br /><ul><li>Accessing their Skills & Mapping to corporate requirement

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Addressing innovation at client side & Program quality</li></ul>i360<br /><ul><li>Training partner- SPOC for different training requirements

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>45 location presence

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Mutually rewarding relationship by tying trainers, corporate customers

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Execution on the ground – TNI, commercials, Standardization, Backups

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R&D, program metrics, content, Delivery

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Project Management support</li></li></ul><li>Broad Categories<br />Sales & Marketing <br />Human Resource <br />Career Development <br />Train the Trainer <br />Manager & Supervisor <br />Channel Management Programs <br />Work Place Essential<br />Product Training<br />Banking & Finance Category<br />

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7<br />Methodology<br /><ul><li>Competency Based Program.

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Alignment of Management & Employees.

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Measurement of Training

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Customer Specific/ Customized Modular Training Program.

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Evaluation of training program & Certifications

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Focus on R&D and Content to lock management lessons

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Trainers shortlisted, mapped with the customer requirement, trained on the delivery of the content with a breadth of skills & industrial background

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Requirement mapped as per gaps in the organization, translated thru TNI </li></li></ul><li>Training Modules-Part I<br />Sales and Marketing<br /><ul><li>Building Relationships for Success in Sales

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Dynamite Sales Presentations

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Overcoming Objections to Nail the Sale

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Prospecting for Leads like a Pro

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Selling Smarter</li></ul>Sales and Marketing Advanced<br /><ul><li>Advanced Writing Skills

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CRM: An Introduction to Customer Relationship Management

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Marketing and Sales

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Negotiating for Results

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Problem Solving & Decision Making

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Public Speaking: Presentation Survival School</li></li></ul><li>Training Modules-Part II<br />Career Development Core <br /><ul><li>Building Self Esteem and Assertiveness Skills

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Career Skills for the Administrative Assistant

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Communication Strategies

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Mastering the Interview to Further your Career

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Public Speaking: Presentation Survival in Your Career

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Time Management: Get Organized for Peak Performance at Work

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Working Smarter: Using Technology to your Advantage</li></ul>Supervisors and Managers<br /><ul><li>Business Leadership: Becoming Management Material

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Coaching: A Leadership Skill

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Conflict Resolution: Dealing with Difficult People for the Manager

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Human Resources Training: HR for the Non HR Manager

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Motivation Training: Motivating Your Workforce

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The ABCs of Supervising Others

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The Professional Supervisor</li></li></ul><li>Training Modules-Part III<br />Supervisors and Managers Advanced <br /><ul><li>Change Management: Change and How to Deal With It

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Conflict Resolution: Getting Along in the Workplace

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Delegation: The Art of Delegating Effectively

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Performance Management: Managing Employee Performance

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Team Building: Developing High Performance Teams

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Teamwork: Building Better Teams</li></ul>Human Resources <br /><ul><li>Anger Management: Understanding Anger - Yours and Others

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Hiring for Success: Behavioral Interviewing Techniques

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Mastering the Interview

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Orientation Handbook: Getting Employees Off to a Good Start</li></li></ul><li>Training Modules-Part IV<br />Human Resources Advanced <br /><ul><li>Business Succession Planning: Developing and Maintaining a Succession Plan

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Conducting Effective Performance Reviews

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Employee Dispute Resolution: Mediation through Peer Review

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Generation Gap: Closing the Generation Gap in the Workplace for HR

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Performance Management: Managing Employee Performance for HR

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Stress Management

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Workplace Violence: How to Manage Anger and Violence in the Workplace for HR</li></ul>Workplace Essentials <br /><ul><li>Business Ethics for the Office

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Diversity Training: Celebrating Diversity in the Workplace

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Generation Gap: Closing the Generation Gap in the Workplace

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Inventory Management: The Nuts & Bolts

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Safety in the Workplace

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Workplace Harassment: What It is and What to Do About It

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Workplace Violence: How to Manage Anger and Violence in the Workplace</li></li></ul><li>Training Modules-Part V<br />Train the Trainer<br /><ul><li>Advanced Skills for the Practical Trainer

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Developing Your Training Program

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Facilitation Skills

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Survival Skills for the New Trainer

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The Practical Trainer

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Using Activities to Make Training Fun</li></ul>Administration <br /><ul><li>Budgets and Managing Money

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Business Writing That Works for the Administrator

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Customer Service: Critical Elements of Customer Service

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Skills for the Administrative Assistant

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The ABCs of Supervising Others for the Administrator

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The Minute Taker's Workshop

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Time Management: Get Organized for Peak Performance for the Administrator</li></li></ul><li>Training Modules-Part VI<br />Personality Development<br /> Project Management Bundle <br /><ul><li>Personality Development

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Business Etiquette: Gaining That Extra Edge

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Creating a Dynamic Job Portfolio

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SpeakEasy: Conquering Your Fear of Speaking in Public

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Time Management: Get Organized for Peak Performance

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Advanced Project Management

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Intermediate Project Management

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Meeting Management: The Art of Making Meetings Work

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Project Management Fundamentals

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Project Management Training: Understanding Project Management

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Writing Reports and Proposals for Project Management</li></li></ul><li>Some Packages<br />Core Essentials for Business Professionals<br /><ul><li>Conflict Resolution

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Controlling Anger Before It Controls You

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Current Project Management

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Techniques to Increase Effectiveness

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Leadership Skills for Supervisors

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Negotiation Skills

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Secrets of Change Management

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Stress Relief and Stress Reduction

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Train-the-Trainer - Inspire, Motivate and Educate</li></ul>Career Development Advanced <br /><ul><li>Advanced Writing Skills for your Career

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Business Writing That Works

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Conflict Resolution: Dealing with Difficult People

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Public Speaking: Speaking Under Pressure

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Writing Reports and Proposals</li></li></ul><li>Workplace Skills Training Packages<br />Analytical Skills<br />Negotiation Skills<br /><ul><li>Coaching and Counseling

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Communication

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Art of Persuasion

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Crisis Communications

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Cultures and Etiquette

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Effective email

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Effective Feedback

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Listening Skills

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Speaking and Speeches

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Team Communications

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Telephone Skills

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Creativity and Innovation

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Delegation

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Leadership Skills

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Math Skills

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Meeting Management

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Mentoring

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Presentation Skills

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Executive Presentation

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Sales Presentation

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Technical Presentation

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Social Networking

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Team Building

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Leadership

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Off-site Adventures

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Telecommuting

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Typing

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Workplace Conflict/Violence

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Writing Skills</li></li></ul><li>Personal Growth and Self Help Training Packages<br />Personal Finance <br />Personal Performance<br />Problem Solving<br />Reading and Study<br />Self-Confidence<br />Speech and Elocution<br />Stress Management<br />Time Management<br />Anger Management<br />Appearance and Image<br />Careers and Job Hunting<br />Emotional Intelligence<br />Goal Setting<br />Mental Fitness and Health<br />Organizational Skills<br />People Skills<br />

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Self Development Package<br />Balancing Your Personal and Professional Life <br />Motivating Yourself to Perform<br />Increasing Your Assertiveness<br />Developing Rapport Through Communication <br />Improving Your Memory <br />Positively Influencing Others<br />

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DIScover YOU<br /><ul><li>Live from the inside out with confidence and feel good about your choices

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Say No when you mean No

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Notice where you are settling when you deserve much more

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Be in greater control of your results instead of letting the results control you

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Switch from I shouldn’t and I can’t to I CAN and I AM</li></li></ul><li>Taking Charge of your Professional excellence<br />Duration : 5 days<br /><ul><li>Step 1 : Business communication

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Step 2 : Know your Job Profile

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Step 3 : How to project yourself ?

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Step 4 : Taking care of your teams ?

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Step 5 : Preparing for PE

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Step 6 : Handling grape wine & loose talks

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Step 7 : Charting your Goals and Meeting them

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Step 8 : Work Life balance- why essential ?

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Step 9 : CRM, ERP know how

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Step 10 : Creating Business Plans & Tracking tools

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Step 11: Measurement Metrics</li></li></ul><li>Some additional Programs<br />Leadership- The Series <br /><ul><li> Building Better Teams

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Coaching A Leadership Skill

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Dimensions of Effective Leadership

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How to be a More Effective Leader

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Active Leadership

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Leading & Motivating Others

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Resolving Conflict in the Workplace

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Smart Manager

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The Leading Edge: Leadership through Effective Communication</li></ul>Please Have It My Way - Negotiation Skills<br /><ul><li>Types of negotiations and negotiators and techniques to tackle them accordingly.

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key concepts of a negotiation process

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rules that govern a successful negotiation

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how to deal with difficult people and situations during a negotiation.

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Use proven techniques to close negotiations well and enhance relationships at the same time.</li></li></ul><li>The Ten Principles to help to maximize Your Potential<br />Duration :2 Days<br />The principles will significantly improve performance and results in your organization. <br /><ul><li>You will learn:

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Why your organization should focus on eliciting the best in employees

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The ten timeless principles for bringing out the best in self and others

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The ten dimensions of the role of leaders in eliciting the best in others

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A step-by-step guide for operationalizing each of the principles

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How best-practice organizations elicit superior performance from workers

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Proven approaches for accessing and developing employees true strengths

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Best practices for sustaining high performance</li></li></ul><li>Smart Manager<br />Duration : 3 Days<br />Guiding principles of management <br />Refining your current management style<br />Getting to effective, focused employee performance <br />Communicating information and ideas clearly and succinctly <br />Influencing effectively <br />Timely coaching, guidance and feedback against performance expectations <br />Establishing effective foundations for resolving problems <br />Expanding the talent around you <br />Prioritizing and clarifying roles and responsibilities <br />Gaining commitment to ensure the success of departmental and corporate goals <br />Developing yourself and sculpting the next generation of managers <br />

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Other Programs<br /><ul><li>Tendering Procedures

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High Impact Presentation Skills – 2 days

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Finance for Non Finance

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Essential Business Tools :Excel, Power point & Word, Email and IE

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Learn Grammar for adults

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Management tools & Metrics

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Effective persuasive written communication

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Managing absenteeism

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Managing & Rewarding top performers

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Managing Business Risk - Developing a Risk Management Plan

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Managing High Performers

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Understanding Customer Behaviors

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Selling thru Channels

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The Power of being Different

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The Power of Leaders - Leadership and Management

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The Power of Many How Great Teams Succeed

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The Leadership Advantage for Young Executives

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Fundamentals of Effective Thinking</li></li></ul><li>Achievement Orientation<br /><ul><li> Build achievement orientation

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Motivate Performance

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Make the Corporate Goal meaningful for the individual and the organization

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Accelerate the growth of the individual and the organization in the desired direction

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Facilitate performance planning and appraisal through goal setting

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Make people more capable in meeting the challenges of today and tomorrow</li></ul>Duration – 1 Day<br />

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Attitude of Excellence<br />What is Attitude<br />What is Attitude for excellence?<br />Why do we need it?<br />Whose sake do we need the attitudinal transformation most for?<br />The inverted pyramid of knowledge. Mindfulness: The tip of pyramid of Knowledge.<br />The 5 laws of Nature that give us a clue as to what our corresponding attitude should be towards the 5 essentials in life: learning, mission, work, self-power and relationships. <br />How you can use this workshop as the most powerful turning point in your life. <br />Four essential perspectives on life, how to integrate them, and use them to help ourselves lead a life displaying an attitude for excellence in action.<br />The visible world comes from the invisible world; tangible success comes from intangible attitude.<br />Duration – 1 Day<br />

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Moving into Management Role<br />Duration – 1 Day<br />

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Working with Difficult Employees<br />Duration – 1 Day<br />

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Telephone & Email Etiquettes<br />Duration – 1 Day<br />

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Seven Habits of Highly Effective People<br />Duration – 3 Days/2 Days/ 1 Day<br />

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Seven Habits of Highly Effective People- 3 Days<br />

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Seven Habits of Highly Effective People- contd<br />

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1 Day Workshop <br />Morning: Improving Yourself<br />Habit 1: Be Proactive<br />Consciously choose the most effective action in any given situation, thereby increasing your credibility and your influence. Develop behavior that not only improves your own effectiveness, but also strengthens the people you interact with.<br />Habit 2: Begin with the End in Mind<br />Develop a clear definition of what is and is not important to you. Create the most important roadmap you'll ever have—your Personal Mission Statement.<br />Habit 3: Put First Things First<br />Gain a reputation for excellent follow-through and superior organizational skills by greatly increasing your ability to focus on your top priorities. Learn to use a proven planning system that will help you achieve greater balance and success.<br />Afternoon: Building Relationships<br /><ul><li>Habit 4: Think Win-Win

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Easily share recognition and success without fear of diminished personal importance. Create effective, long-term professional and personal relationships built on mutual respect and mutual benefit.

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Habit 5: Seek First to Understand,Then to Be Understood

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Develop the skills of effective communication that lead to greater influence and faster problem solving. Learn to listen for clarity while eliminating prejudices and the desire to prescribe.

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Habit 6: Synergize

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Value and celebrate differences and understand how they contribute to innovative and better solutions. Maximize opinions, perspectives, and backgrounds instead of feeling threatened by them.

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Habit 7: Sharpen the Saw

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Maintain and increase your newfound effectiveness by continually renewing yourself mentally and physically.</li></li></ul><li>Creativity / Out of Box Thinking<br />Introduction to the hows and whys of the Creativity Workshop. <br />Exercises in relaxation technique and guided visualization. <br />Visualization: writing and drawing using the myth of the hero s journey as our framework. <br />Automatic Drawing exercise: Finding our hidden imagery. <br />Exercise in show and tell as a means of honing our natural storytelling styles and retrieving childhood memories to spark ideas. <br />Exercise in Automatic Writing. How automatic writing allows you to brainstorm and create in new and surprising ways.<br />Instructor talks about famous writers, scientists, artists and their sources of inspiration, and how we can use some of those same sources.<br />Duration – 1 Day<br />

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Six Thinking Hats<br />look at problems, decisions, and opportunities systematically<br />use Parallel Thinking™ as a group or team to generate more, better ideas and solutions<br />make meetings much shorter and more productive<br />reduce conflict among team members or meeting participants<br />stimulate innovation by generating more and better ideas quickly<br />create dynamic, results oriented meetings that make people want to participate<br />go beyond the obvious to discover effective alternate solutions<br />spot opportunities where others see only problems<br />think clearly and objectively<br />view problems from new and unusual angles<br />make thorough evaluations <br />see all sides of a situation<br />keep egos and "turf protection" in check<br />achieve significant and meaningful results<br />Duration – 1 Day<br />

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Setting and Achieving Goals- Power of Execution<br />Duration – 2 Day<br />

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Financial Industry Programs<br />Risk Analysis and Insurance Planning<br /> Retirement Planning and Employee Benefits <br />Investment Planning<br />Tax Planning and Estate Planning <br />Financial Planning Basics <br />Insurance Planning <br />Retirement Planning <br />Tax Planning<br />Diploma in Wealth Management<br />Finance for Non Finance Managers <br />Basic course in Finance<br />Financial Statement Analysis <br />AMFI Basic Module <br />AMFI Advisor Module <br />Commodities Market <br />Diploma in Financial Planning <br />Security Analysis <br />Stock Market Operations<br />

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Banking Courses<br />Documentary Credits<br />Documentary Collections <br />Bank Guarantees <br />Basic Foreign Exchange <br />Negotiable Instruments <br />Banking Operations and Liability Products <br />Operational Aspects of Banking Assets <br />Credit Cards <br />Home Loan <br />Personal Loan <br />Vehicle Loan <br />Banking Fundamentals <br />Know Your Customer (K.Y.C.) <br />Anti Money Laundering (A.M.L.) <br />International Standby Practices (I.S.P.) 98 <br />Uniform Customs & Practices (U.C.P.) 600<br /> TRADE FINANCE <br />

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Thanks<br />corporate@i360training.in<br />9311069401/408<br />SMS i360 corporate to 54646<br />