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Quality Control

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This presentation breifs about the quality control sector, its ojectives, benefits. The various departments which monitor the quality in India are also mentioned.

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Quality Control

  1. 1. QUALITY CONTROL PRESENTED BY: MISS. SNEHA J CHOUHAN (21) MBA CORE A DR. DY PATIL UNIVERSITY SCHOOL OF BUSINESS MANAGEMENT, NAVI MUMBAI SUBJECT: PRODUCTION MANAGEMENT
  2. 2. CONTENTS 1. INTRODUCTION TO QUALITY 2. MEANING OF QUALITY CONTROL 3. DEFINITION OF QUALITY CONTROL 4. BASIC EXAMPLES OF QUALITY CONTROL 5. WHEN DOES QUALITY OCCUR? 6. BENEFITS OF QUALITY CONTROL 7. OBJECTIVES OF QUALITY CONTROL 8. 7 BASIC TOOLS OF QUALITY CONTROL 9. AUTHORITIES THAT MONITOR QUALITY IN INDIA 10. CONCLUSION
  3. 3. INTRODUCTION TO QUALITY • In manufacturing, a measure of excellence or a state of being free from defects, deficiencies and significant variations. • It is brought about by strict and consistent commitment to certain standards that achieve uniformity of a product in order to satisfy specific customer or user requirements. • ISO 8402-1986 standard defines quality as "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs.“
  4. 4. Meaning of Quality control • Quality control is the traditional way of managing quality. • Quality control is concerned with checking and reviewing work that has been done. • For example, this would include lots of inspection, testing and sampling. • Quality control is mainly about "detecting" defective output - rather than preventing it. Quality control can also be a very expensive process. Hence, in recent years, businesses have focused on quality management and quality assurance.
  5. 5. DEFINITION OF QUALITY CONTROL • “Quality control means the recognition and removal of identifiable causes and defects, and variables from the set standards”. —J.A. Shubin.
  6. 6. Basic examples of Quality Control • Manufacturers of food products often have employees who test the finished products for taste and other qualities. • manufacturers have workers inspect Clothing rments to ensure that they are properly sewn. • Service-oriented companies often have representatives who observe the services being performed or who do follow-up checks to ensure that everything was done properly.
  7. 7. When does Quality Control occur? 1. When raw materials are received prior to entering production. 2. Whilst products are going through the production process. 3. When products are finished - inspection or testing takes place before products are despatched to customers. 4. Evaluating people. (Applicable with service- oriented companies.)
  8. 8. BENEFITS OF QUALITY CONTROL 1) It provides a means of detecting error at inspection. 2) It leads to more uniform quality of production. 3) It improves the relationship with the customer. 4) It reduces inspection costs. 5) It reduces the number of rejects and saves the cost of material. 6) It provides a basis for attainable specifications. 7) It points out the bottlenecks and trouble spots. 8) It provides a means of determining the capability of the manufacturing process. 9) It promotes the understanding and appreciation of quality control.
  9. 9. Objectives of Quality Control 1. Improvement of quality 2. Reduction of scrap and rework 3. Efficient use of men and machines 4. Economy in use of materials 5. Removing production bottle-necks 6. Decreased inspection costs 7. Reduction in cost per unit 8. Scientific evaluation of quality and production 9. Quality caution at all levels 10. Reduction in customer complaints 11. To decide about the standard of quality of a product that is easily acceptable to the customer 12. To check the variation during manufacturing 13. To prevent the poor quality product reaching to customer
  10. 10. 7 Basic Tools of Quality Control 1. Check sheet - is a form used to collect data in real time at the location where the data are generated. The data it captures can be quantitative or qualitative. When the information is quantitative, the check sheet is sometimes called a tally sheet. 2. Control chart - also known as Shewhart charts or process- behavior charts, in statistical process control are tools used to determine if a manufacturing or business process is in a state of statistical control. 3. Histogram - is a graphical representation showing a visual impression of the distribution of data.4. Ishikawa Diagram - Common uses of the Ishikawa diagram are product design and quality defect prevention, to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify these sources of variation.
  11. 11. 5. Pareto Chart - is a type of chart that contains both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is represented by the line. 6. Scatter diagram - is a type of mathematical diagram using Cartesian coordinates to display values for two variables for a set of data. 7. Flow chart - is a type of diagram that represents an algorithm or process, showing the steps as boxes of various kinds, and their order by connecting them with arrows
  12. 12. AUTHORITIES THAT MONITOR QUALITY IN INDIA
  13. 13. QUALITY CONTROL OF INDIA • Quality Council of India is an autonomous body of Department of Industrial Policy and Promotion, Govt. of India which has been created jointly with Indian industry represented by Confederation of Indian Industry (CII), Federation of Indian Chambers of Commerce and Industry (FICCI) & Associated Chambers of Commerce and Industry (ASSOCHAM).
  14. 14. The Food Safety and Standards Authority of India (FSSAI) has been established under Food Safety and Standards Act, 2006. FSSAI has been created for laying down standards for articles of food and to regulate their madistribution, sale and import to ensure availability of safe and wholesome food for human consumption.nufacture, storage,. Ministry of Health & Family Welfare, Government of India is the Administrative Ministry for the implementation of FSSAI.
  15. 15. • The Bureau of Indian Standards (BIS) is the national Standards Body of India working under the aegis of Ministry of Consumer Affairs, Food & Public Distribution, Government of India. The Bureau of Indian Standards (BIS)
  16. 16. Conclusion • Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer. • Quality control is a product-oriented process. • Quality control makes sure the end product meets the quality requirements • Quality control can be noted as a reactive process.

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