MythBusters QA Edition: Are Hard Skills Harder than Soft Skills?
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MythBusters QA Edition: Are Hard Skills Harder than Soft Skills?
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MythBusters QA Edition: Are Hard Skills Harder than Soft Skills?
- 2. 2 МЕ Snejina Lazarova QA trainer Project Manager at Telerik
- 3. 3
- 4. Hard Skills vs. Soft Skills 4
- 5. myth 5
- 6. Success in getting, keeping, and advancing in a job depends 85% on “people skills,” or soft skills, and only 15% on technical skills. Harvard University The Carnegie Foundation The Stanford Research Institute 6
- 7. % of top performers are also high in EI 7
- 8. % of employers are looking for a “cultural fit” over skills in their next hire 8
- 9. % of work satisfaction is determined by the relationship a worker has with his/her boss 9
- 10. 10 HARD SKILLS • IQ • Same situation, same rules • Direct path SOFT SKILLS • EI • Same situation, different rules • There aren’t any easy step-by-step instructions
- 12. 12
- 14. listening 14
- 15. “Most people do not listen with the intent to understand, they listen with the intent to reply.” ― Stephen R. Covey 15
- 17. 17
- 18. problem solving and analytical skills 18
- 19. 19
- 21. skills in dealing with difficult/unexpected situations 21
- 23. 23
- 26. Books How to Win Friends and Influence People by Dale Carnegie The 7 Habits of Highly Effective People by Stephen R. Covey Emotional Intelligence by Daniel Goleman Power Listening by Bernard T. Ferrari Thinking, Fast and Slow by Daniel Kahneman 26
- 27. 27