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New settlements or new communities?
Planning for social sustainability
A professional practice workshop for the
Barnwood Trust
29th June 2016
Social Life’s aim is to put people at the heart of
placemaking
We continue to build neighbourhoods that fail to thrive
as flourishing communities
Where are the people?Where are the people?
We do research and use
ethnography
We advise organisations
across sectors
We work in the UK and
internationally
We use data
What we do
Explore the lessons from high-profile failures of new communities and
the experience of ‘new town blues’
Identify what makes new places become thriving communities
Show how these elements can be planned, designed and built alongside
the physical infrastructure
Present a model for assessing social sustainability  
Identify what policy makers, developers and housing managers can do to
create communities that flourish.
Today’s workshop will
Social Sustainability: an introduction
200 years plus of large-scale planned new communities in the UK but still
relatively little known about what makes places thrive and how to support the
social life of places.
The first question: what is a community?
Source: Egan Review 2004
Physical boundaries to promote
geographical identity
Strong social relationships,
networks & bonds
Local myths & stories
Rituals and rhythms
Shared belief systems: garden
cities, new towns, eco-towns
Visible leadership.
An alternative view
“… where these facilities were already in place when people began to
arrive, the community came together and networks were formed
more easily” CLG New Towns Review
“ … most mixing across social groups takes place between children. It
is these contacts … that provide opportunities to meet and form
relationships.” CIH/JRF 2005
“ … planning for hard infrastructure alone would never build a
community … it would only be done by a matrix of formal and
informal opportunities or supported activities.” Cambridgeshire PCT (2007)
Reviewing the evidence
What happens when you don’t build communities?
What is social sustainability?
“A process for creating sustainable, successful places
that promote wellbeing, by understanding what people
need from the places they live and work.
Social sustainability combines design of the physical
realm with design of the social world – infrastructure to
support social and cultural life, social amenities, systems
for citizen engagement and space for people and places to
evolve.”
Source: Social Life (2012). Design for Social Sustainability: a framework for creating
thriving communities.
Social sustainability framework
Voice and Influence
Space to Grow
Social and Cultural Life
Amenities and
Social Infrastructure
Connection
to local and
regional
economy
Green
building,
environmental
innovation,
incentives
for pro-
environmental
behaviour
How to build the amenities and social
infrastructure that work?
How to create belonging and identity from
scratch?
How to boost neighbourliness and
belonging?
How will new residents relate to
neighbouring communities?
How to give a sense of control?
How to inspire people to take action to
shape their neighbourhoods?
What does this mean for new developments?
Why is this important?
What’s in it for me?
Discuss in groups
Using the concept of social sustainability
Working with Grainger plc on their new Wellesley
development near Aldershot
Wellesley
Shaping the future of a south London site through
deliberative workshops
Working with the City of Malmö: using social
investment to support placemaking
Mapping community assets & identifying gaps:
Cheltenham & Tewksbury
!
!
!
!
!
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!
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A1
A2
A3
A4
A5
A6
A8
A9
Winchcombe
Bishops  Cleeve
Alderton
Coombe  Hill
Gotherington
Highnam
Maisemore
Minsterworth
Norton
Shurdington
Toddington
Twigworth
Twyning
Woodmancote
Joint Core Strategy Proposals Map
Key  Diagram
1
Gloucester
Cheltenham
Tewkesbury
The  Cotswolds  Area  of  
Outstanding  Natural  Beauty
Strategic  Allocations
&  Urban  Extensions
Key
Green  Belt  (revised)
Joint  Core  Strategy  Area
Rural  Service  Centres
Service  Villages
City  and  Town  Areas
Safeguarded  Area
Administrative  Boundaries
Areas  to  be  removed  from  
Green  Belt
This  map  is  reproduced  from  Ordnance  Survey  material  with  the  permission  of  
Ordnance  Survey  on  behalf  of  the  Controller  of  Her  Majesty’s  Stationery  Office  
©  Crown  copyright.  Unauthorised  reproduction  infringes  Crown  copyright  and  
may  lead  to  prosecution  or  civil  proceedings.  Licence  no  100019169.  2014.
0 105 Kilometres
2
3
4
5
6
8
7
±
Development  Exclusion  Zone
Measuring social sustainability
We have developed a social sustainability framework
for The Berkeley Group
Social sustainability indicators
3 dimensions, with
13 indicators.
made up of 35
questions in total,
measuring
dimensions of
social
sustainability.
Empire Square Imperial Wharf
Knowle Village The Hamptons
Thinking about developments early
below average above average
We have completed a social sustainability toolkit for
Sutton Council
Piloted in Beddington, on the edge of London & Surrey
Bed
Voice&
i
n
uence
Amenities &
infrastructureSocial&
C
ulturalLifeAdaptability
&
Resilience
Monitoring the impact of the regeneration of the
Aylesbury Estate, Southwark
Applying social sustainability to a development in
practice
How would you use the framework?
Discuss in groups
What have you taken from the morning session
What would you like to know more about?
What would you like to discuss this afternoon?
How has social sustainability been built into new
developments?
Post-war new towns, importance of early community
development workers & early provision
Amenities & social infrastructure
Sociologist appointed as “go-between” for early
residents and developers Hafen City, Hamburg
Amenities & social infrastructure
Sociologist appointed as “go-between” for early
residents and developers Hafen City, Hamburg
Amenities & social infrastructure
Community Concierge
Royal Arsenal Woolwich
Voice & influence
Community Land Trust
The Village, Caterham (Linden Homes)
Voice & influence
Watermead Parish Council
Voice & influence
Physical space that is adaptable in the future
Moveable Feast, St Leonards on Sea
Space to grow
A temporary café that moved
The Deptford Project (Cathedral Group)
Social & Cultural Life
Social & Cultural Life
Relationships with neighbours
The Hamptons wetlands fishery
Links with neighbours
Southwater Neighbour Network
Social & Cultural Life
How do you react to these examples?
Are they replicable?
Do you know of any other examples that are
helpful?
Discussion
How can we design, plan & action social sustainability?
Planning policy
“At the heart of the National Planning Policy Framework is
a presumption in favour of sustainable
development, which should be seen as a golden thread
running through both plan-making and decision-taking.”
Local
government
strategies
Housing
associations
Parish
councils
Community
groups
Transport
planners
Health
providers
Community
activists
Schools
Parents
Residents
Cafés
Leisure
centres
Housing
developers
Architects
Landscape
architects
Researchers
Consultants
Planners
Councillors
DCLG Minister for
Housing
Police
What role do different stakeholders have at different points on
the timeline?
PLANNING
DESIGN
CONSTRUCTION
OCCUPATION
LONG-TERM STEWARDSHIP
5 years plus ….
How can different professional perspectives
contribute to social sustainability?
What is the role of funding, investment and
resources?
What is the role of ambition and creativity?
What is your role?
What have you learnt about creating
communities, not just homes?
www.social-life.co
twitter: @SL_Cities
nicola.bacon@social-life.co

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New Settlements or New Communities

  • 1. New settlements or new communities? Planning for social sustainability A professional practice workshop for the Barnwood Trust 29th June 2016
  • 2. Social Life’s aim is to put people at the heart of placemaking
  • 3.
  • 4. We continue to build neighbourhoods that fail to thrive as flourishing communities
  • 5. Where are the people?Where are the people?
  • 6. We do research and use ethnography We advise organisations across sectors We work in the UK and internationally We use data What we do
  • 7. Explore the lessons from high-profile failures of new communities and the experience of ‘new town blues’ Identify what makes new places become thriving communities Show how these elements can be planned, designed and built alongside the physical infrastructure Present a model for assessing social sustainability   Identify what policy makers, developers and housing managers can do to create communities that flourish. Today’s workshop will
  • 9. 200 years plus of large-scale planned new communities in the UK but still relatively little known about what makes places thrive and how to support the social life of places.
  • 10. The first question: what is a community? Source: Egan Review 2004
  • 11. Physical boundaries to promote geographical identity Strong social relationships, networks & bonds Local myths & stories Rituals and rhythms Shared belief systems: garden cities, new towns, eco-towns Visible leadership. An alternative view
  • 12. “… where these facilities were already in place when people began to arrive, the community came together and networks were formed more easily” CLG New Towns Review “ … most mixing across social groups takes place between children. It is these contacts … that provide opportunities to meet and form relationships.” CIH/JRF 2005 “ … planning for hard infrastructure alone would never build a community … it would only be done by a matrix of formal and informal opportunities or supported activities.” Cambridgeshire PCT (2007) Reviewing the evidence
  • 13. What happens when you don’t build communities?
  • 14.
  • 15. What is social sustainability? “A process for creating sustainable, successful places that promote wellbeing, by understanding what people need from the places they live and work. Social sustainability combines design of the physical realm with design of the social world – infrastructure to support social and cultural life, social amenities, systems for citizen engagement and space for people and places to evolve.” Source: Social Life (2012). Design for Social Sustainability: a framework for creating thriving communities.
  • 16. Social sustainability framework Voice and Influence Space to Grow Social and Cultural Life Amenities and Social Infrastructure Connection to local and regional economy Green building, environmental innovation, incentives for pro- environmental behaviour
  • 17. How to build the amenities and social infrastructure that work? How to create belonging and identity from scratch? How to boost neighbourliness and belonging? How will new residents relate to neighbouring communities? How to give a sense of control? How to inspire people to take action to shape their neighbourhoods? What does this mean for new developments?
  • 18. Why is this important? What’s in it for me? Discuss in groups
  • 19. Using the concept of social sustainability
  • 20. Working with Grainger plc on their new Wellesley development near Aldershot Wellesley
  • 21. Shaping the future of a south London site through deliberative workshops
  • 22. Working with the City of Malmö: using social investment to support placemaking
  • 23. Mapping community assets & identifying gaps: Cheltenham & Tewksbury ! ! ! ! ! ! ! ! ! ! ! ! ! ! A1 A2 A3 A4 A5 A6 A8 A9 Winchcombe Bishops  Cleeve Alderton Coombe  Hill Gotherington Highnam Maisemore Minsterworth Norton Shurdington Toddington Twigworth Twyning Woodmancote Joint Core Strategy Proposals Map Key  Diagram 1 Gloucester Cheltenham Tewkesbury The  Cotswolds  Area  of   Outstanding  Natural  Beauty Strategic  Allocations &  Urban  Extensions Key Green  Belt  (revised) Joint  Core  Strategy  Area Rural  Service  Centres Service  Villages City  and  Town  Areas Safeguarded  Area Administrative  Boundaries Areas  to  be  removed  from   Green  Belt This  map  is  reproduced  from  Ordnance  Survey  material  with  the  permission  of   Ordnance  Survey  on  behalf  of  the  Controller  of  Her  Majesty’s  Stationery  Office   ©  Crown  copyright.  Unauthorised  reproduction  infringes  Crown  copyright  and   may  lead  to  prosecution  or  civil  proceedings.  Licence  no  100019169.  2014. 0 105 Kilometres 2 3 4 5 6 8 7 ± Development  Exclusion  Zone
  • 25. We have developed a social sustainability framework for The Berkeley Group
  • 26. Social sustainability indicators 3 dimensions, with 13 indicators. made up of 35 questions in total, measuring dimensions of social sustainability.
  • 27. Empire Square Imperial Wharf Knowle Village The Hamptons
  • 28. Thinking about developments early below average above average
  • 29. We have completed a social sustainability toolkit for Sutton Council
  • 30. Piloted in Beddington, on the edge of London & Surrey Bed Voice& i n uence Amenities & infrastructureSocial& C ulturalLifeAdaptability & Resilience
  • 31. Monitoring the impact of the regeneration of the Aylesbury Estate, Southwark
  • 32. Applying social sustainability to a development in practice How would you use the framework? Discuss in groups
  • 33. What have you taken from the morning session What would you like to know more about? What would you like to discuss this afternoon?
  • 34. How has social sustainability been built into new developments?
  • 35. Post-war new towns, importance of early community development workers & early provision Amenities & social infrastructure
  • 36. Sociologist appointed as “go-between” for early residents and developers Hafen City, Hamburg Amenities & social infrastructure
  • 37. Sociologist appointed as “go-between” for early residents and developers Hafen City, Hamburg Amenities & social infrastructure
  • 38. Community Concierge Royal Arsenal Woolwich Voice & influence
  • 39. Community Land Trust The Village, Caterham (Linden Homes) Voice & influence
  • 41. Physical space that is adaptable in the future Moveable Feast, St Leonards on Sea Space to grow
  • 42. A temporary café that moved The Deptford Project (Cathedral Group) Social & Cultural Life
  • 43. Social & Cultural Life Relationships with neighbours The Hamptons wetlands fishery
  • 44. Links with neighbours Southwater Neighbour Network Social & Cultural Life
  • 45.
  • 46. How do you react to these examples? Are they replicable? Do you know of any other examples that are helpful? Discussion
  • 47. How can we design, plan & action social sustainability?
  • 48. Planning policy “At the heart of the National Planning Policy Framework is a presumption in favour of sustainable development, which should be seen as a golden thread running through both plan-making and decision-taking.”
  • 50. What role do different stakeholders have at different points on the timeline? PLANNING DESIGN CONSTRUCTION OCCUPATION LONG-TERM STEWARDSHIP 5 years plus ….
  • 51. How can different professional perspectives contribute to social sustainability? What is the role of funding, investment and resources? What is the role of ambition and creativity? What is your role?
  • 52. What have you learnt about creating communities, not just homes?